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Solved: Local connection only when connected to secured wirless

Discussion in 'Networking' started by JRR, Mar 27, 2011.

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  1. JRR

    JRR Thread Starter

    Joined:
    Mar 27, 2011
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    Tech Support Guy System Info Utility version 1.0.0.1
    OS Version: Microsoft® Windows Vista™ Home Premium , Service Pack 2, 32 bit
    Processor: AMD Turion(tm) 64 X2 Mobile Technology TL-58, x64 Family 15 Model 104 Stepping 2
    Processor Count: 2
    RAM: 1982 Mb
    Graphics Card: NVIDIA GeForce 7000M / nForce 610M, 64 Mb
    Hard Drives: C: Total - 140647 MB, Free - 62895 MB; D: Total - 11978 MB, Free - 1512 MB;
    Motherboard: Quanta, 30EA, 86.09, None3
    Antivirus: Webroot AntiVirus with Spy Sweeper, Updated and Enabled

    Computer will connect to non secured WIXFDR-117 Clear wirless but when I set any authentication security types it only connects to the modemn and not to the internet. I get a Local connection only on the networking screen. I have tried WPA and WPA2 with TKIP and AES encryptions.

    It also will not connect using the ethernet cable on any settings.

    This computer did connect to a secured network though a 3 year version of netgear but I do not know the security settings.

    Any ideas? Thanks,
     
  2. TerryNet

    TerryNet Moderator

    Joined:
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    First Name:
    Terry
    What is "WIXFDR-117 Clear wirless"?

    Make sure you have the latest wireless driver. If it is an integrated adapter get the driver from the laptop manufacturer's web site.

    Please attach a screen shot of the Networks page of the Xirrus Wi-Fi Inspector and show ...

    Start, Run, CMD, OK to open a command prompt:
    (For Vista or 7 type CMD in the Search box after Start)

    Type the following command:

    IPCONFIG /ALL

    [Note that there is no space between the slash and ALL.]

    Right click in the command window and choose Select All, then hit Enter.
    Paste the results in a message here.

    If necessary use a text file and removable media to copy the results to a computer with internet access.
     
  3. JRR

    JRR Thread Starter

    Joined:
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    Messages:
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    The WIXFDR-117 is a "Clear" modem with WiFi. The 4G service is fast on the other machine.
    The lastest driver is install on the Atheros AR5007 from HP.
    No change. Network and Sharing Center show the computer connected to an unidentified network with no internet.

    Microsoft Windows [Version 6.0.6002]
    Copyright (c) 2006 Microsoft Corporation. All rights reserved.
    C:\Windows\system32>ipconfig/all
    Windows IP Configuration
    Host Name . . . . . . . . . . . . : Miller-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    Wireless LAN adapter Wireless Network Connection:
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Atheros AR5007 802.11b/g WiFi Adapter
    Physical Address. . . . . . . . . : 00-1E-4C-07-93-F9
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::54e1:4f04:494c:8ab1%9(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.15.41(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Sunday, March 27, 2011 1:27:43 PM
    Lease Expires . . . . . . . . . . : Monday, March 28, 2011 1:27:42 PM
    Default Gateway . . . . . . . . . : 192.168.15.1
    DHCP Server . . . . . . . . . . . : 192.168.15.1
    DHCPv6 IAID . . . . . . . . . . . : 285220428
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-0E-DD-12-63-00-1B-24-DC-E6-48
    DNS Servers . . . . . . . . . . . : 192.168.15.1
    NetBIOS over Tcpip. . . . . . . . : Enabled
    Tunnel adapter Local Area Connection* 7:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.access.bestbuy.com
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Tunnel adapter Local Area Connection* 11:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.{1F1D4044-190A-4B3F-97CC-1AC3A1034
    6B0}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Tunnel adapter Local Area Connection* 6:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Tunnel adapter Local Area Connection* 9:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 02-00-54-55-4E-01
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    C:\Windows\system32>
     
  4. etaf

    etaf Moderator

    Joined:
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    Messages:
    64,965
    First Name:
    Wayne
    ------------------------------------------------------------------------
    Atheros AR5007EG & AR5007
    We have recently been seeing a lot of problems with the above adapter over the last few months, mainly concerning WPA(2) encryption and windows Vista.

    The adapter gets an IP configuration, and shows as connected, but communication is non-existent or sporadic.

    Log into the Router and disable the wireless security and see if you are now able to connect to the internet and surf OK.
    --- Please post back here if that
    works or does not work.
    - EDIT _ you answered in the first post - so we know the answer here
    Here are a number of possible solutions

    --- 1) In Device Manager right click on the wireless adapter and "update driver." That apparently has worked for some posters.

    --- 2) Download and install the latest wireless driver from your laptop manufacturer's web site support section, as some manufactures, HP, for example appear to now have a working driver available.
    HP
    It would appear the latest HP Atheros driver dated Sept 2010 has fixed the issue - the poster did an online scan for driver updates on the HP website here http://h20270.www2.hp.com/ediags/gmn2/index.aspx?detectProducts=Start+Detection+%BB&lc=en&cc=uk which resulted in a solution. http://forums.techguy.org/networking/987690-cant-connect-internet-wirelessly-atheros.html

    If you can post the Make and EXACT model of your PC here, along with the windows version you have and we will see if we can find the driver and will post a link as a reply here.

    --- 3) On one occasion re-setting the router back to factory default and re-configuring the router settings has resolved the issue

    --- 4) A few posters here with the same issue have found that the driver from this site http://www.atheros.cz/ resolved the issue
    Threads are here
    http://forums.techguy.org/networking/983081-solved-public-network-access-local.html
    http://forums.techguy.org/networking/984731-solved-unidentified-network.html
    http://forums.techguy.org/networking/981134-solved-netgear-wndr3700-incompatibilty-w.html

    I do NOT know anything about the site mentioned http://www.atheros.cz/

    However, if you do decide to try the driver, Please let us know the outcome

    Direct link to the drivers are below
    You only need to click on the green download button and wait the file will download - you do not need to click on any other buttons to get the download started

    AR5007
    Vista 32 Bit
    http://www.atheros.cz/atheros-wireless-download.php?chipset=21&system=3
    Although this driver has shown up in BSODs (Blue Screen Of Death) on Vista SP2 systems, usually conflicting with updated Vista OS drivers like netio.sys, tcpip.sys and other networking related drivers.

    AR5007EG
    Vista 32 Bit
    http://www.atheros.cz/atheros-wireless-download.php?chipset=22&system=3


    Assuming that after all the above the wireless still does not connect to the internet, all I can suggest is to use wireless security of WEP or to get an external USB wireless card.

    You might also bug your laptop's tech support about the problem--maybe people can put pressure on Atheros to find a fix.
    ------------------------------------------------------------------------
     
  5. JRR

    JRR Thread Starter

    Joined:
    Mar 27, 2011
    Messages:
    4
    Thanks etaf for your help. After attempting a solution to the problem using the first 3 suggestions without any luck, I downloaded the driver from http://www.atheros.cz/ , installed it from device manager, and away it went. The computer now connnects to the WPA2 secured WiFi local and internet.
     
  6. etaf

    etaf Moderator

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    Wayne
    (y) thanks for letting us know
    You can mark your own threads solved using the [​IMG] button at the top of the page of the thread in the upper left corner. :)
     
  7. etaf

    etaf Moderator

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    Wayne
    i would also be interested in the make and model of the PC
     
  8. JRR

    JRR Thread Starter

    Joined:
    Mar 27, 2011
    Messages:
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    HP / Compaq Presario F700 Notebook
     
  9. etaf

    etaf Moderator

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    Wayne
    thanks -
     
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