1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Solved: Local only problem..

Discussion in 'Networking' started by omgxitsxanna, Apr 7, 2010.

Thread Status:
Not open for further replies.
Advertisement
  1. omgxitsxanna

    omgxitsxanna Thread Starter

    Joined:
    Apr 7, 2010
    Messages:
    15
    Whenever I try to connect to the internet it usually connects for about a min, sometimes a little bit more then randomly goes to local only. Sometimes I can't connect at all for hours because every time I try to connect it just goes to local only. I have Vista home premium.

    Microsoft Windows [Version 6.0.6002]
    Copyright (c) 2006 Microsoft Corporation. All rights reserved.

    C:\Users\Anna>ipconfig/all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : Anna-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Broadcast
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Wireless LAN adapter Wireless Network Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Dell Wireless 1397 WLAN Mini-Card
    Physical Address. . . . . . . . . : 00-22-5F-6D-40-16
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IPv4 Address. . . . . . . . . . . : 192.168.0.191(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Wednesday, April 07, 2010 5:36:36 PM
    Lease Expires . . . . . . . . . . : Thursday, April 08, 2010 6:12:07 PM
    Default Gateway . . . . . . . . . : 192.168.0.1
    DHCP Server . . . . . . . . . . . : 192.168.0.1
    DNS Servers . . . . . . . . . . . : 192.168.0.1
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Ethernet adapter Local Area Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Marvell Yukon 88E8040 PCI-E Fast Ethernet
    Controller
    Physical Address. . . . . . . . . : 00-23-AE-1A-4C-02
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 6:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.{99BC4E5A-9A9B-4EEA-B580-D83E9CA9F
    A62}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 7:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 02-00-54-55-4E-01
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e74:2c66:3fd2:9c7b:56f(Prefe
    rred)
    Link-local IPv6 Address . . . . . : fe80::2c66:3fd2:9c7b:56f%10(Preferred)
    Default Gateway . . . . . . . . . : ::
    NetBIOS over Tcpip. . . . . . . . : Disabled

    Tunnel adapter Local Area Connection* 11:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 12:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : 6TO4 Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    C:\Users\Anna>

    Any help appreciated
     
  2. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    79,904
    First Name:
    Terry
    Does that show the good time or the local only time? If the former, we want to see for the local only time also (unless you can tell us it's the same).

    When you can't connect by wireless are you able to connect by ethernet (with internet access)?
     
  3. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    79,904
    First Name:
    Terry
    Forgot to ask ... Are there other computers on your network? If so, can they get internet access whey you don't?
     
  4. omgxitsxanna

    omgxitsxanna Thread Starter

    Joined:
    Apr 7, 2010
    Messages:
    15
    that was the good time.. local only time looks the same to me, but just in case i didn't notice something, here it is..

    Microsoft Windows [Version 6.0.6002]
    Copyright (c) 2006 Microsoft Corporation. All rights reserved.

    C:\Users\Anna>ipconfig/all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : Anna-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Broadcast
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Wireless LAN adapter Wireless Network Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Dell Wireless 1397 WLAN Mini-Card
    Physical Address. . . . . . . . . : 00-22-5F-6D-40-16
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IPv4 Address. . . . . . . . . . . : 192.168.0.191(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Wednesday, April 07, 2010 6:47:58 PM
    Lease Expires . . . . . . . . . . : Thursday, April 08, 2010 7:11:12 PM
    Default Gateway . . . . . . . . . : 192.168.0.1
    DHCP Server . . . . . . . . . . . : 192.168.0.1
    DNS Servers . . . . . . . . . . . : 192.168.0.1
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Ethernet adapter Local Area Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Marvell Yukon 88E8040 PCI-E Fast Ethernet
    Controller
    Physical Address. . . . . . . . . : 00-23-AE-1A-4C-02
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 6:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.{99BC4E5A-9A9B-4EEA-B580-D83E9CA9F
    A62}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 7:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 02-00-54-55-4E-01
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:28c8:346d:3f57:ff40(Pref
    erred)
    Link-local IPv6 Address . . . . . : fe80::28c8:346d:3f57:ff40%10(Preferred)
    Default Gateway . . . . . . . . . : ::
    NetBIOS over Tcpip. . . . . . . . : Disabled

    Tunnel adapter Local Area Connection* 11:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 12:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : 6TO4 Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    C:\Users\Anna>

    don't have any other computers to try to connect with..
     
  5. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    79,904
    First Name:
    Terry
    I agree--both those show an apparent good connection to the router. My top suspicion at this point is something wrong with the router, the modem or the ISP.

    Try to connect by ethernet to see if you get the same troubles.

    If you have separate modem and router try a connection directly to the modem (remember to unplug the modem for 30 seconds when switching devices).

    Study the LEDs on the modem and router to see if you can tell what happens (e.g., if the modem or router loses "online").

    In case it is important information, what is the brand and model of your router? And of your modem?
     
  6. omgxitsxanna

    omgxitsxanna Thread Starter

    Joined:
    Apr 7, 2010
    Messages:
    15
    The router is DIR-655
    When I went to the router's page whenever I would get disconnected it would display this message:
    Please Wait...

    The gateway is currently measuring your network connection.
    Accessing this web page might have an effect on the measurement.
    This page will refresh shortly

    Tried connecting through ethernet, worked fine. I have AT&T and motorola dsl modem model 2210.
     
  7. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    79,904
    First Name:
    Terry
    Your ethernet test was with the router, right?

    Do you detect other wireless networks? You might be suffering wireless interference. You could post a screen shot of the Networks page of the Xirrus Wi-Fi Inspector for help in determining this.
     
  8. omgxitsxanna

    omgxitsxanna Thread Starter

    Joined:
    Apr 7, 2010
    Messages:
    15
    there are a lot of other networks, but none of them on the same channel..
    and yeah, it was with the router..
     

    Attached Files:

  9. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    79,904
    First Name:
    Terry
    Your network is "dlink," right? It's good to be on a unique channel, but remember that all channels from 4 through 11 can interfere with channel 8; it's just that the interference is less as the channel separation gets greater. With those strong signals on 11, 6 and 6 I would try channel 1.

    Also, note that you are the internet supplier for all those people who don't have their own service. Better get some security on there, preferably at least WPA-PSK, TKIP.
     
  10. omgxitsxanna

    omgxitsxanna Thread Starter

    Joined:
    Apr 7, 2010
    Messages:
    15
    changed my channel to 1, didn't really seem to make any difference...
     
  11. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    79,904
    First Name:
    Terry
    Make sure you have the latest wireless driver from Dell for your wireless adapter.

    Make sure you have the latest firmware for the router; then reset it to factory default settings and reconfigure it.

    If the symptoms don't improve after those steps I think the router is defective. But don't just take my thinking for it.

    You can test your laptop on a friend's network or at a free public Wi-Fi hotspot (library, restaurant, ...).

    Try to get a friend to test their computer with your router--even by taking your router to their place.
     
  12. omgxitsxanna

    omgxitsxanna Thread Starter

    Joined:
    Apr 7, 2010
    Messages:
    15
    Updating the drivers and firmware solved it :)
    Thank you very much, i feel kind of stupid for not thinking of that myself, but i kept thinking its my laptop's fault. Well I'm just glad the problem is solved.
    Once again, thank you very much.
     
  13. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    79,904
    First Name:
    Terry
    You're welcome. :)
     
  14. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/915449

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice