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Solved: lost email

Discussion in 'Web & Email' started by jondavis, Oct 8, 2008.

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  1. jondavis

    jondavis Thread Starter

    Joined:
    Jul 30, 2006
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    I went into outlook express and changed my store folder for my saved email.

    tools - options - Maintenance - Store Folder

    After I did this I had to reboot.
    When I got back on all my old emails/addresses were gone.

    I was hoping to just have them placed somewhere else.
    But now I can't even find them on my computer.
    I guess one is called a dbx file and I can't find that in search.

    Are these hidden somewhere?
    Are these all deleted?
    Is there any way to get them back?
     
  2. EAFiedler

    EAFiedler Moderator

    Joined:
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    Messages:
    14,172
    Hi jondavis

    Do a Search for the file extension .dbx search hidden files and folders and subfolders.


    You may need to enable Hidden files and folders.

    Windows XP:
    • Open My Computer,
      Tools > Folder Options > View tab,
      under Hidden Files and Folders, verify Show Hidden Files and Folders is selected.
      Remove the check mark for Hide Extensions for known file types.
      Apply, OK to save and close.

    Search:
    • Start > Search > For Files or Folders > All files and folders,
      In the field for: all or part of the file name
      Key in:
      .dbx
      Below that, click on More advanced options
      in the field: Type of File, select (All Files and Folders)
      place a checkmark in:
    • Search system folders
    • Search hidden files and folders
    • Search subfolders
      click Search


    Let us know what you find.
     
  3. jondavis

    jondavis Thread Starter

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    I have done this already.
    I can't find any dbx files besides the ones that show up in the new folder I selected.
     
  4. EAFiedler

    EAFiedler Moderator

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    Did you receive a warning that the new location would delete the contents of the directory?
    Paraphrasing a bit.
     
  5. jondavis

    jondavis Thread Starter

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    Just did it again, all it says is that you have to reboot for changes to be made.
     
  6. jondavis

    jondavis Thread Starter

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    would doing a windows recovery help?
     
  7. EAFiedler

    EAFiedler Moderator

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    It sounds like your .dbx files are gone.

    I don't know if using a System Restore point would help. But, if you have a recent System Restore point, you might try it.
    If it does not work, you can always undo the System Restore.
     
  8. jondavis

    jondavis Thread Starter

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    System Restore worked.
    Only I had spent most of the day moving files, and now everything else is undone.
    Maybe I can back up the dbx files then revert back.
     
  9. EAFiedler

    EAFiedler Moderator

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    Sounds like an idea. :)

    Copy the contents of the directory containing all the .dbx files to a flash drive or DVD/CD.
    Then undo the System Restore point.

    Start Outlook Express, set your new directory location, then Import the messages back into Outlook Express.
     
  10. jondavis

    jondavis Thread Starter

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    Messages:
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    yep that worked, I backed them up on my flash drive, then removed the flash before I restored back.

    Got the email files back and everything else is back where is should be.

    Thanks for the help.
     
  11. EAFiedler

    EAFiedler Moderator

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    Messages:
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    Glad to hear it! :)

    You can mark this thread solved, using the Mark Solved button at the top of the page.
     
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