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Solved: Lost Wireless Network Adapter - Sony Vaio

Discussion in 'Networking' started by Tomofjoy, Jun 26, 2012.

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  1. Tomofjoy

    Tomofjoy Thread Starter

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    Hi people.

    Can you please help?I have a Sony Vaio Model VGN-NS20E (Vista) that has built-in Wireless. The PC was heavily infected by Virus :mad: and I had to re-install Vista Operating system. The system is now running fine (picture, DVD drive, sound etc )although, it will not detect the Wireless Adapter, hence the wireless will not work.

    If I attach the Ethernet cable & the internet works fine.

    I went to the manufacturer’s computer website and downloaded the driver and (I think :( ) installed the driver on the laptop. However, it did not help.

    The yellow "wireless" light on the front of laptop is not lit, even though it is switched to on.

    Am I right in thinking it is the ‘wireless network adapter’ that isn’t working and not the driver as when I go to "Device Manager" and look at the Network Drives, it only shows the wired Ethernet option. This added to the fact the yellow wireless light doesn’t come on, on the front makes me think it is the adapter and not the driver.

    Is there anyway to find out – and anyway to fix this mess? :confused:


    Thanks in advance

    ;) Tom Murray
     
  2. nexxev0

    nexxev0

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    Sometimes even if you have the switch set to on it could be disabled in the network connections.

    Open up your network connections, right click, and make sure it is enabled.
     
  3. etaf

    etaf Wayne Moderator

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    any yellow ? or ! listed in the device manager
     
  4. Tomofjoy

    Tomofjoy Thread Starter

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    I'm I right in thinking you mean open up the 'network and sharing centre'?

    If I do there is a icon picture of my pc, a line from this icon right to an icon of the world (internet) with an X in the middle & nothing else. I presume there should be something in the middle of these two icons, but there is noting.

    When I click 'view full map' in the top right hand corner it says 'The adapter is not connected'.

    Does this make sense?


    Regards

    Tom
     
  5. Tomofjoy

    Tomofjoy Thread Starter

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    Under 'network adapters' (in the device manager) the only thing there is, is 'Generic Marvell Yukon Chipset based Ethernet Controller'. The is no ? or ! next to this

    However, under 'Network Adapters' is 'Other devices', this does have a ? next to it. Under are is the subheadings 'Base System Device', ' Network Controller' & Unknown device' - all of these have an ! next to them (if this has any relivence).
     
  6. etaf

    etaf Wayne Moderator

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    yes, thats your missing device

    do the following
    right click on the device with a yellow!
    Properties
    Click on the Details Tab
    Under Property - drop down
    Select hardware ids
    Right click and select all.
    Then right click again and select copy.
    Copy and paste that here.

    The Hardware ID's. VEN & DEV. Look them up here.
    http://www.pcidatabase.com/
     
  7. Tomofjoy

    Tomofjoy Thread Starter

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    Hey - I thought that the device was missing, but wasn't sure.

    Below is the hard ids details


    Base System Device Properties

    PCI\VEN_1180&DEV_0592&SUBSYS_9045104D&REV_12
    PCI\VEN_1180&DEV_0592&SUBSYS_9045104D
    PCI\VEN_1180&DEV_0592&CC_088000
    PCI\VEN_1180&DEV_0592&CC_0880


    Network Controller Properties

    PCI\VEN_168C&DEV_002A&SUBSYS_E007105B&REV_01
    PCI\VEN_168C&DEV_002A&SUBSYS_E007105B
    PCI\VEN_168C&DEV_002A&CC_028000
    PCI\VEN_168C&DEV_002A&CC_0280

    Unknown Devices

    ACPI\SNY5001
    *SNY5001

    However, sorry I'm not sure what you mean when you say:-

    The Hardware ID's. VEN & DEV. Look them up here.
    http://www.pcidatabase.com/



    Sorry
     
  8. etaf

    etaf Wayne Moderator

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    thats your Ricoh Memory Stick Controller - so you need to download that from the sony site


    that the wireless adapter - atheros - so you need to download that from the sony site
    this should be the driver
    http://www.sony.co.uk/support/en/product/VGN-NS20E_S/downloads/EP0000186117_4675

    this should find all the drivers
    http://www.sony.co.uk/support/en/product/VGN-NS20E_S/downloads/EP0000221850_5126

    use the ethernet connection to get the drivers and use the update

    heres the updates page
    http://www.sony.co.uk/support/en/product/VGN-NS20E_S/updates
     
  9. Tomofjoy

    Tomofjoy Thread Starter

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    Hey Etaf

    On the Sony site looking for the Ricoh Memory Stick Controller & there are (I think) 3 choices under the' Preinstalled Drivers and Utilities'


    • Memory Card Reader Writer Driver Ricoh SD
    • Memory Card Reader Writer Driver Richoh MS
    • Memory Card Reader Writer Driver Ricoh SD CPRM

    Am I in the right place & do you have anyidea which on to choose?

    Thank you

    Tom
     
  10. etaf

    etaf Wayne Moderator

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    you may need all three - not near my sony at the moment
     
  11. Tomofjoy

    Tomofjoy Thread Starter

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    lol - Oh, ok all three it is then!

    I'll let you know how I get on!!

    Thanks

    Tom
     
  12. Tomofjoy

    Tomofjoy Thread Starter

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    OMG - It actually worked!!!!

    :) Thankyou soooooooooooooooo much!!!

    Kindest regards!!


    Tom
     
  13. etaf

    etaf Wayne Moderator

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    your welcome (y) thanks for letting us know
    You can mark your own threads solved using the [​IMG] button at the top of the page of the thread in the upper left corner. :)
     
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