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Solved: low disc space message

Discussion in 'Windows 8' started by moojie, Jan 31, 2013.

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  1. moojie

    moojie Thread Starter

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    I am running windows 8 on a HP Pavillion g6 laptop. I am constantly getting a message saying " You are running out of space on drive E HP_TOOLS " It is driving me absolutely nuts showing up every 3-4 minutes. I have tried several options mentioned in other forums here but to no avail. Can anyone out there help me please ? :eek:
     
  2. ETech7

    ETech7

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    Are you running any sorts of backup software? It may be storing (by mistake) backups on that drive.
     
  3. moojie

    moojie Thread Starter

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    Im not aware of any backups running .
     
  4. Macboatmaster

    Macboatmaster Trusted Advisor Spam Fighter

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    Welcome to Tech Support Guy
    Send me please a screenshot of disk management
    right click computer click manage
    disk management on left pane and when that loads
    press prt scrn key once
    in paint click paste
    click the select
    drag the mouse across the image of disk management
    click copy
    click file
    click new
    save no
    click paste
    the selected image only of the disk management window will appear
    click file click save as
    change file type to jpeg

    then on reply click go advanced and add to post as screenshot - manage add-ons
     
  5. moojie

    moojie Thread Starter

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    As requested attached screenshot .
     

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  6. Macboatmaster

    Macboatmaster Trusted Advisor Spam Fighter

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    Is this HP purchased by you 8 pre-installed or have you upgraded to 8 please
    ALSO is it within your knowledge if the free space has changed OR if the laptop is reasonably new have you always received these messages

    Can you open drive E please in Computer and send me a screenshot of what is in there - as it appears when you open
     
  7. moojie

    moojie Thread Starter

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    Hi .Enclosed screen shot as requested of drive E. Laptop is approx 2 yrs old. Upgraded to windows 8 from 7. The message was there prior to upgrade. I am unaware of any free space changes. Hope this helps. Regards, M.
     

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  8. Macboatmaster

    Macboatmaster Trusted Advisor Spam Fighter

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    On your screenshot MarieHP is a backup file it should not be there.

    As my colleague said earlier you or someone have configured backups to this drive

    Now you have upgraded to 8 the original backup settings on whatever you upgraded from will of course not be visible

    What if any settings have you made for backups on Windows 8 - please

    Go to computer right click it click properties, then on left pane click system protection
    If E drive is shown when it loads the drives in the white box as having system restore set for that E drive
    then click once to highlight the drive and then click the configure button and turn OFF system protection on THAT drive.

    CHECK that it is on for the C drive

    Reboot
    Go to E drive copy the MarieHP folder and MediaID bin to your external hard drive, if you have one
    Check they have copied OK
    Go back to E drive and delete the MarieHP folder
    and also delete the MediaID bin
    DO NOT delete the others
    All should now be well.
    If you receive any messages relating to E drive at anytime and the system being unable to find those items - although I do not think you will - then you have them on your external drive.

    IF YOU do not have an external Hard drive I strongly recommend that you buy one and create on there your full image and also a repair disc from Control Panel Windows 7 file recovery - create system image, create repair disc on left of window

    Did you upgrade it and if so did you create the install media and then upgrade or did you upgrade on the download without creating the install media
     
  9. moojie

    moojie Thread Starter

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    I followed your instructions and clicked on system protection .Drive E does NOT show up. Drive C is on Drive D is off. Regards x
     
  10. moojie

    moojie Thread Starter

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    All suggestions complied with. Backed up to external drive & deleted from E. .I will keep you posted as to result.Regards, M. X :D
     
  11. Macboatmaster

    Macboatmaster Trusted Advisor Spam Fighter

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    What free space do you have on E now please
     
  12. moojie

    moojie Thread Starter

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    I have 1.7 gb free now. THANK YOU !! (y)(y)(y)(y)
     
  13. Macboatmaster

    Macboatmaster Trusted Advisor Spam Fighter

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    Thanks
    Mark the topic solved please by clicking on the Mark Solved button on YOUR post
    Pleased to have helped
    Just post again of course and and when you need help or just general advice
     
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