Solved: Major HDD gixer / Win7 won't get past loading screen

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medvesajt

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Aug 24, 2011
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So I have 2 HDDs, 100GB and 150GB in one computer, and about 2 months ago I installed a new copy of Widows 7 64 bit on the bigger one, it worked fine until now, but there was a rather strange thing, at startup, Windows listed 2 operating systems, though I only installed one, and formatted both HDDs before. Only the second OS booted. Other than that, it worked just fine.
But recently I can't start up the PC, it won't get past the loading screen "Starting Windows", and after a couple of restarts, it becomes incredibly slow, stays at the motherboard's status screen for like 2 minutes, then instead of the loading screen, I'm getting the error code 0xc000000e.

I tried using the Windows disc, it only works when I unplug the smaller HDD, it found both Windows installations, but it still couldn't recognize where they were installed, so after I unplugged it I ran a startup repair, it succeeded, but didn't solve the problem. Also tried unplugging all peripherials except power, monitor, and keyboard.
I tried resetting to default in BIOS, it only resulted my smaller HDD getting unrecognized. I checked the cables, they're OK, but I noticed that if I unplug the smaller HDD, I always end up with 0xc000000e. I can get the 100GB one listed in BIOS, but only if I unplug the other one, and the Windows installer still won't recognize it... and so on.
It's like they can't get separated.

Also, I can't start up in safe mode either, immediately get the above error as I press F8.
 

Oddba11

Jim
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Were both HDD's connected during the OS install? Sounds like there are system files on both drives, which can occur if multiple HDD's are connected during install, especially if the drive in which the OS is installed is not the primary IDE drive, or the 1st SATA drive (although this issue typically only occurs with IDE drives).

In any case, I'd suspect there is a hardware issue. Could be as simple as a faulty cable, one of the drives is failing, or other hardware such as the motherboard or power supply. I would start by testing each of the HDD's. You can use the manufacturers disk tools to test the drives. The software is available from the manufacturers website. You can connect and test the drives in another PC, or connect a single drive at a time and use the manufacturers DOS bootable version of the software.
 

medvesajt

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Aug 24, 2011
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10
Thanks for your reply,
Yes, I had both drives connected during the previous install, so probably that's why I had 2 OS's.
I ran the testing tools on both HDD's, and it failed on the smaller one, giving me an error about some hutil.exe

Now I'm positive that the problem is one of my HDD's: I've been puling my hair out because of this crap so I decided to do a full reinstall, I tried to format the problematic drive and ended up with freezes and crashes, the windows installer recognizes it like only 1 out of 10 times, (like there's some kind of contact issue, even though the cables are good) and even when it does, it suggests that I use another drive for the install, because "it might fail soon".

Anyway, thanks for the advice.
 

Oddba11

Jim
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If the drive is not consistently recognized by the motherboard, it is very likely faulty. In which case, replace it. No reason to mess around trying to use it when it apparently has a problem.

Also, regardless of whether you decide to use that drive or not. Only connect the primary (ie: "C:") drive during the OS installation. After Windows is up and running, then connect any other drives.
 
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