Solved: Malware Removal Problems, ddccd.dll

[batook]

I recently got attacked by a lot of malware, pop-up ads in IE even when IE wasn't open, lots of trojans, etc. I used Avast to remove most of the trojans. I have scanned the system in both regular and safe mode, and in both my regular crippled account ("Power User"), and my administrator account, with the following spyware removal tools: Ad-Aware 1.5, Ad-Aware Pro 2007 beta, AVG Anti-Spyware, CCleaner, CounterSpy, Spybot, Spyware Doctor, Xoftspy, and ZoneAlarm's built-in spyware scanner. This seems to have removed most of the infected files, including SmitFraud and FastClick which was casuing a lot of the pop-up ads I think.
The administrator account seems fine now. However, I still get an error message when windows boots to my regular, power user account: "Error loading C:\Windows\System32\ddccd.dll The specified module could not be found." I think that one of my removal tools successfully removed this file, but failed to remove the call to it during windows initialization.
I want to remove this annoying message, and verify that all spyware/malware has been removed from my system. I have attached a ComboFix log and a HijackThis log file. Please advise, and thank you.

 

[Cheeseball81]

Hi and welcome

Download the Trial version of Superantispyware Pro (SAS):
http://www.superantispyware.com/superantispyware.html?rid=3132


Install it and double-click the icon on your desktop to run it.
· It will ask if you want to update the program definitions, click Yes.
· Under Configuration and Preferences, click the Preferences button.
· Click the Scanning Control tab.
· Under Scanner Options make sure the following are checked:
o Close browsers before scanning
o Scan for tracking cookies
o Terminate memory threats before quarantining.
o Please leave the others unchecked.
o Click the Close button to leave the control center screen.
· On the main screen, under Scan for Harmful Software click Scan your computer.
· On the left check C:\Fixed Drive.
· On the right, under Complete Scan, choose Perform Complete Scan.
· Click Next to start the scan. Please be patient while it scans your computer.
· After the scan is complete a summary box will appear. Click OK.
· Make sure everything in the white box has a check next to it, then click Next.
· It will quarantine what it found and if it asks if you want to reboot, click Yes.
· To retrieve the removal information for me please do the following:
o After reboot, double-click the SUPERAntispyware icon on your desktop.
o Click Preferences. Click the Statistics/Logs tab.
o Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
o It will open in your default text editor (such as Notepad/Wordpad).
o Please highlight everything in the notepad, then right-click and choose copy.
· Click close and close again to exit the program.
· Please paste that information here for me with a new Hijack This log.

 

[batook]

Thanks for your reply. I ran SUPERAntiSpyware, see below for the log. Attached is another HiJackThis log, but the only thing I see is:
"C:\WINDOWS\system32\ddccd.dll,CreateProtectProc"

This function call fails and I get the error message at bootup.
--------------------------------------------------------------------------------------------------------

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 06/30/2007 at 04:53 PM

Application Version : 3.9.1008

Core Rules Database Version : 3263
Trace Rules Database Version: 1274

Scan type : Complete Scan
Total Scan Time : 00:26:48

Memory items scanned : 177
Memory threats detected : 0
Registry items scanned : 4643
Registry threats detected : 13
File items scanned : 21915
File threats detected : 10

Adware.Vundo Variant
HKLM\Software\Classes\CLSID\{6631460C-4AD9-4404-9D09-EC81FA0451E3}
HKCR\CLSID\{6631460C-4AD9-4404-9D09-EC81FA0451E3}
HKCR\CLSID\{6631460C-4AD9-4404-9D09-EC81FA0451E3}\InprocServer32
HKCR\CLSID\{6631460C-4AD9-4404-9D09-EC81FA0451E3}\InprocServer32#ThreadingModel
C:\WINDOWS\SYSTEM32\DDCCD.DLL
HKLM\Software\Classes\CLSID\{A16F7ADC-1A2C-4693-9E25-D68E341330EC}
HKCR\CLSID\{A16F7ADC-1A2C-4693-9E25-D68E341330EC}
HKCR\CLSID\{A16F7ADC-1A2C-4693-9E25-D68E341330EC}\InprocServer32
HKCR\CLSID\{A16F7ADC-1A2C-4693-9E25-D68E341330EC}\InprocServer32#ThreadingModel
HKLM\Software\Classes\CLSID\{B154F4D5-EC46-438B-8F18-337DFD851B24}
HKCR\CLSID\{B154F4D5-EC46-438B-8F18-337DFD851B24}
HKCR\CLSID\{B154F4D5-EC46-438B-8F18-337DFD851B24}\InprocServer32
HKCR\CLSID\{B154F4D5-EC46-438B-8F18-337DFD851B24}\InprocServer32#ThreadingModel
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{A16F7ADC-1A2C-4693-9E25-D68E341330EC}

Adware.Tracking Cookie
C:\Documents and Settings\User\Cookies\[email protected][1].txt
C:\Documents and Settings\User\Cookies\[email protected][1].txt
C:\Documents and Settings\User\Cookies\[email protected][1].txt
C:\Documents and Settings\User\Cookies\[email protected][2].txt
C:\Documents and Settings\User\Cookies\[email protected][2].txt
C:\Documents and Settings\User\Cookies\[email protected][1].txt
C:\Documents and Settings\User\Cookies\[email protected] [2].txt
C:\Documents and Settings\User\Cookies\[email protected][2].txt
C:\Documents and Settings\User\Cookies\[email protected][2].txt

 

[Cheeseball81]

Pasting here for easier viewing

Logfile of HijackThis v1.99.1
Scan saved at 17:00, on 2007-06-30
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\Explorer.EXE
C:\Program Files\!Internet\AVG Anti-Spyware 7.5\avgas.exe
C:\PROGRA~1\!INTER~1\Avast4\ashDisp.exe
C:\Program Files\!Internet\Spyware Doctor\SDTrayApp.exe
C:\Program Files\!Internet\ZoneAlarm\zlclient.exe
C:\Program Files\!Internet\CounterSpy\SBCSTray.exe
C:\Program Files\!Internet\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\!Video\DVD Tools\AnyDVD\AnyDVD.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=localhost:9090
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\!INTER~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\!Internet\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\!INTER~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [SDTray] C:\Program Files\!Internet\Spyware Doctor\SDTrayApp.exe
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\!Internet\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [SBCSTray] C:\Program Files\!Internet\CounterSpy\SBCSTray.exe
O4 - HKCU\..\Run: [DDC] C:\WINDOWS\system32\wqmathrm.exe
O4 - HKCU\..\Run: [cmds] rundll32.exe C:\WINDOWS\system32\ddccd.dll,CreateProtectProc
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\!Internet\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - Startup: START_PCANY_HOST.lnk = C:\Documents and Settings\All Users\Application Data\Symantec\pcAnywhere\Hosts\Network, Cable, DSL.bhf
O4 - Global Startup: AnyDVD by rESin.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
O20 - Winlogon Notify: ddccd - C:\WINDOWS\
O20 - Winlogon Notify: PCANotify - C:\WINDOWS\SYSTEM32\PCANotify.dll
O20 - Winlogon Notify: rqroppn - rqroppn.dll (file missing)
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\!Internet\Ad-Aware2007beta\aawservice.exe
O23 - Service: ASP.NET State Service (aspnet_state) - Unknown owner - C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe (file missing)
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\!Internet\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\!Internet\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\!Internet\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\!Internet\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\!Internet\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: pcAnywhere Host Service (awhost32) - Symantec Corporation - C:\Program Files\Symantec\pcAnywhere\awhost32.exe
O23 - Service: CWShredder Service - Trend Micro Incorporated - D:\XFER\!DOWNLOAD\Internet\cwshredder.exe
O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\!Utilities\Diskeeper Pro\DkService.exe
O23 - Service: Sunbelt CounterSpy Antispyware (SBCSSvc) - Sunbelt Software - C:\Program Files\!Internet\CounterSpy\SBCSSvc.exe
O23 - Service: Spyware Doctor Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\!Internet\Spyware Doctor\svcntaux.exe
O23 - Service: Spyware Doctor Service (sdCoreService) - PC Tools - C:\Program Files\!Internet\Spyware Doctor\swdsvc.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

 

[Cheeseball81]

1. Please download The Avenger by Swandog46 to your Desktop.

• Click on Avenger.zip to open the file
• Extract avenger.exe to your desktop

2. Copy all the text contained in the code box below to your Clipboard by highlighting it and pressing (Ctrl+C):

Files to delete:
C:\WINDOWS\system32\ddccd.dll

Note: the above code was created specifically for this user. If you are not this user, do NOT follow these directions as they could damage the workings of your system.

3. Now, start The Avenger program by clicking on its icon on your desktop.

• Under "Script file to execute" choose "Input Script Manually".
• Now click on the Magnifying Glass icon which will open a new window titled "View/edit script"
• Paste the text copied to clipboard into this window by pressing (Ctrl+V).
• Click Done
• Now click on the Green Light to begin execution of the script
• Answer "Yes" twice when prompted.

4. The Avenger will automatically do the following:

• It will Restart your computer. ( In cases where the code to execute contains "Drivers to Unload", The Avenger will actually restart your system twice.)
• On reboot, it will briefly open a black command window on your desktop, this is normal.
• After the restart, it creates a log file that should open with the results of Avenger’s actions. This log file will be located at C:\avenger.txt
• The Avenger will also have backed up all the files, etc., that you asked it to delete, and will have zipped them and moved the zip archives to C:\avenger\backup.zip.

5. Please copy/paste the content of c:\avenger.txt into your reply.

Rescan with Hijack This, close all browser windows except Hijack This, put a checkmark beside these entries and click fix checked.

O4 - HKCU\..\Run: [cmds] rundll32.exe C:\WINDOWS\system32\ddccd.dll,CreateProtectProc

O20 - Winlogon Notify: ddccd - C:\WINDOWS\

O20 - Winlogon Notify: rqroppn - rqroppn.dll (file missing)


Reboot and post another Hijack This log please.

 

[batook]

Followed your instructions with avenger and Hijack This. Unfortunately, I still get the error message on boot up.

Logfile of The Avenger version 1, by Swandog46
Running from registry key:
\Registry\Machine\System\CurrentControlSet\Services\fpxjwbed

*******************

Script file located at: \??\C:\Program Files\dqdiuisl.txt
Script file opened successfully.

Script file read successfully

Backups directory opened successfully at C:\Avenger

*******************

Beginning to process script file:



File C:\WINDOWS\system32\ddccd.dll not found!
Deletion of file C:\WINDOWS\system32\ddccd.dll failed!

Could not process line:
C:\WINDOWS\system32\ddccd.dll
Status: 0xc0000034


Completed script processing.

*******************

Finished! Terminate.


Logfile of HijackThis v1.99.1
Scan saved at 22:34, on 2007-06-30
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\!Internet\AVG Anti-Spyware 7.5\avgas.exe
C:\PROGRA~1\!INTER~1\Avast4\ashDisp.exe
C:\Program Files\!Internet\Spyware Doctor\SDTrayApp.exe
C:\Program Files\!Internet\ZoneAlarm\zlclient.exe
C:\Program Files\!Internet\CounterSpy\SBCSTray.exe
C:\Program Files\!Internet\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\!Internet\Avast4\aswUpdSv.exe
C:\Program Files\!Internet\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\!Internet\Ad-Aware2007beta\aawservice.exe
C:\Program Files\!Internet\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\!Internet\CounterSpy\SBCSSvc.exe
C:\Program Files\!Internet\Spyware Doctor\svcntaux.exe
C:\Program Files\!Internet\Spyware Doctor\swdsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\!Internet\Avast4\ashMaiSv.exe
C:\Program Files\!Internet\Avast4\ashWebSv.exe
C:\Program Files\Symantec\pcAnywhere\awhost32.exe
C:\Program Files\Hijackthis\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\!INTER~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\!Internet\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\!INTER~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [SDTray] C:\Program Files\!Internet\Spyware Doctor\SDTrayApp.exe
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\!Internet\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [SBCSTray] C:\Program Files\!Internet\CounterSpy\SBCSTray.exe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe"
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\!Internet\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: PCANotify - C:\WINDOWS\SYSTEM32\PCANotify.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\!Internet\Ad-Aware2007beta\aawservice.exe
O23 - Service: ASP.NET State Service (aspnet_state) - Unknown owner - C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe (file missing)
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\!Internet\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\!Internet\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\!Internet\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\!Internet\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\!Internet\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: pcAnywhere Host Service (awhost32) - Symantec Corporation - C:\Program Files\Symantec\pcAnywhere\awhost32.exe
O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\!Utilities\Diskeeper Pro\DkService.exe
O23 - Service: Sunbelt CounterSpy Antispyware (SBCSSvc) - Sunbelt Software - C:\Program Files\!Internet\CounterSpy\SBCSSvc.exe
O23 - Service: Spyware Doctor Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\!Internet\Spyware Doctor\svcntaux.exe
O23 - Service: Spyware Doctor Service (sdCoreService) - PC Tools - C:\Program Files\!Internet\Spyware Doctor\swdsvc.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

 

[batook]

Its solved now, I figured out my mistake. Since this is a power user account, I was doing "Run as" and entering my administrator credentials to run avenger and Hijack This. When I ran Hijack This with the power user credentials and fixed the lines you mentioned, the error notice went away when I rebooted. Seems like the problem is solved, thanks so much for your help!

Logfile of HijackThis v1.99.1
Scan saved at 23:24, on 2007-06-30
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\Explorer.EXE
C:\Program Files\!Internet\AVG Anti-Spyware 7.5\avgas.exe
C:\PROGRA~1\!INTER~1\Avast4\ashDisp.exe
C:\Program Files\!Internet\Spyware Doctor\SDTrayApp.exe
C:\Program Files\!Internet\ZoneAlarm\zlclient.exe
C:\Program Files\!Internet\CounterSpy\SBCSTray.exe
C:\Program Files\!Internet\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=localhost:9090
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\!INTER~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\!Internet\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\!INTER~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [SDTray] C:\Program Files\!Internet\Spyware Doctor\SDTrayApp.exe
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\!Internet\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [SBCSTray] C:\Program Files\!Internet\CounterSpy\SBCSTray.exe
O4 - HKCU\..\Run: [DDC] C:\WINDOWS\system32\wqmathrm.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\!Internet\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - Startup: START_PCANY_HOST.lnk = C:\Documents and Settings\All Users\Application Data\Symantec\pcAnywhere\Hosts\Network, Cable, DSL.bhf
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\!Internet\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: PCANotify - C:\WINDOWS\SYSTEM32\PCANotify.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\!Internet\Ad-Aware2007beta\aawservice.exe
O23 - Service: ASP.NET State Service (aspnet_state) - Unknown owner - C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe (file missing)
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\!Internet\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\!Internet\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\!Internet\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\!Internet\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\!Internet\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: pcAnywhere Host Service (awhost32) - Symantec Corporation - C:\Program Files\Symantec\pcAnywhere\awhost32.exe
O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\!Utilities\Diskeeper Pro\DkService.exe
O23 - Service: Sunbelt CounterSpy Antispyware (SBCSSvc) - Sunbelt Software - C:\Program Files\!Internet\CounterSpy\SBCSSvc.exe
O23 - Service: Spyware Doctor Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\!Internet\Spyware Doctor\svcntaux.exe
O23 - Service: Spyware Doctor Service (sdCoreService) - PC Tools - C:\Program Files\!Internet\Spyware Doctor\swdsvc.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

 

[Cheeseball81]

You're welcome

Now turn off System Restore:

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

Restart your computer.

Turn System Restore back on and create a restore point.

To create a restore point:

Single-click Start and point to All Programs.
Mouse over Accessories, then System Tools, and select System Restore.
In the System Restore wizard, select the box next the text labeled "Create a restore point" and click the Next button.
Type a description for your new restore point. Something like "After trojan/spyware cleanup". Click Create and you're done.

You can mark your thread "Solved" from the Thread Tools drop down menu.