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Solved: MCUICNT.exe

Discussion in 'General Security' started by stuartcorey, Jul 13, 2010.

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  1. stuartcorey

    stuartcorey Thread Starter

    Joined:
    Jun 8, 2009
    Messages:
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    Every time that I shut down my PC, I get an error message saying that MCUICNT.exe could not shut down properly. I then need to click on 'End Now' to complete shut down of the computer.

    I've done a bit of research and I see that MCUICNT.exe is something to do with McAfee.

    Does anyone know why I might be getting this message and how I can fix it? Thanks

    My computer is a Dell Dimension 3000 running Windows XP. It's got a 30GB hard drive, 2GB of RAM and a 2.66Ghz processor.
     
  2. Cheeseball81

    Cheeseball81 Moderator Malware Specialist

    Joined:
    Mar 3, 2004
    Messages:
    83,939
    Are there a lot of other programs running in the background?

    Click here to download HJTInstall.exe
    • Save HJTInstall.exe to your desktop.
    • Doubleclick on the HJTInstall.exe icon on your desktop.
    • By default it will install to C:\Program Files\Trend Micro\HijackThis .
    • Click on Install.
    • It will create a HijackThis icon on the desktop.
    • Once installed, it will launch Hijackthis.
    • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
    • Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
    • Come back here to this thread and Paste the log in your next reply.
    • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.
     
  3. Cheeseball81

    Cheeseball81 Moderator Malware Specialist

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    Was this ever resolved?
     
  4. stuartcorey

    stuartcorey Thread Starter

    Joined:
    Jun 8, 2009
    Messages:
    25
    It had stopped but I actually noticed it happen again last night when I went to shut down. When it happened before I would need to click 'ok' when it said MCUICNT.exe would not close properly, but now the computer still shuts down anyway without me doing anything when the message appears.
     
  5. Cheeseball81

    Cheeseball81 Moderator Malware Specialist

    Joined:
    Mar 3, 2004
    Messages:
    83,939
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