1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Solved: ME locking up, ad-aware locking up, slow computer

Discussion in 'Virus & Other Malware Removal' started by larsonswv, Sep 17, 2004.

Thread Status:
Not open for further replies.
Advertisement
  1. larsonswv

    larsonswv Thread Starter

    Joined:
    Sep 11, 2004
    Messages:
    8
    I have Windows ME. After I get off the internet, and leave my computer up, it will lock up/freeze on the desktop. I have to do a hard shut down (control/alt/delete doesn't touch it). Also my computer seems to be running slower than usual.

    I have bit defender for a virus scanner/fire wall, I downloaded all the micro soft security updates, and have put on spybot S&D and ad-aware. However since yesterday ad-aware quits responding showing between 4 and 11 critical items that I can't get to in order to delete them. Spybot is still running ok and knocked off a 4 things on the last scan. I have rebooted, and ran a hijackthis log. Can anyone see if there is something causing a problem that the other systems are missing? Thanks in advance

    Logfile of HijackThis v1.98.2
    Scan saved at 6:43:12 PM, on 9/17/2004
    Platform: Windows ME (Win9x 4.90.3000)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\SYSTEM\KERNEL32.DLL
    C:\WINDOWS\SYSTEM\MSGSRV32.EXE
    C:\WINDOWS\SYSTEM\mmtask.tsk
    C:\WINDOWS\SYSTEM\MPREXE.EXE
    C:\WINDOWS\SYSTEM\MSTASK.EXE
    C:\WINDOWS\SYSTEM\STIMON.EXE
    C:\PROGRAM FILES\COMMON FILES\SOFTWIN\BITDEFENDER COMMUNICATOR\XCOMMSVR.EXE
    C:\PROGRAM FILES\COMMON FILES\SOFTWIN\BITDEFENDER SCAN SERVER\BDSS.EXE
    C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
    C:\WINDOWS\EXPLORER.EXE
    C:\WINDOWS\TASKMON.EXE
    C:\WINDOWS\SYSTEM\SYSTRAY.EXE
    C:\PROGRAM FILES\HEWLETT-PACKARD\HP SHARE-TO-WEB\HPGS2WND.EXE
    C:\PROGRAM FILES\SOFTWIN\BITDEFENDER8\BDMCON.EXE
    C:\PROGRAM FILES\SOFTWIN\BITDEFENDER8\VSSERV.EXE
    C:\PROGRAM FILES\SOFTWIN\BITDEFENDER8\BDOESRV.EXE
    C:\PROGRAM FILES\SPYBOT - SEARCH & DESTROY\TEATIMER.EXE
    C:\PROGRAM FILES\CALLWAVE\IAM.EXE
    C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE\OSA.EXE
    C:\WINDOWS\SYSTEM\WMIEXE.EXE
    C:\PROGRAM FILES\HEWLETT-PACKARD\HP SHARE-TO-WEB\HPGS2WNF.EXE
    C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE\FINDFAST.EXE
    C:\PROGRAM FILES\WINZIP\WZQKPICK.EXE
    C:\WINDOWS\SYSTEM\TAPISRV.EXE
    C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
    C:\WINDOWS\SYSTEM\RNAAPP.EXE
    C:\WINDOWS\SYSTEM\PSTORES.EXE
    C:\WINDOWS\SYSTEM\DDHELP.EXE
    C:\WINDOWS\DESKTOP\HIJACKTHIS.EXE

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hardynet.com/
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
    O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
    O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
    O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
    O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
    O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
    O4 - HKLM\..\Run: [BDMCon] C:\PROGRA~1\SOFTWIN\BITDEF~1\BDMCON.EXE
    O4 - HKLM\..\Run: [BitDefender Virus Shield] C:\Program Files\Softwin\BitDefender8\\vsserv.exe
    O4 - HKLM\..\Run: [BDOESRV] C:\Program Files\Softwin\BitDefender8\\bdoesrv.exe
    O4 - HKLM\..\Run: [BDNewsAgent] C:\PROGRAM FILES\SOFTWIN\BITDEFENDER8\bdnagent.exe
    O4 - HKLM\..\Run: [BDSwitchAgent] C:\Program Files\Softwin\BitDefender8\\bdswitch.exe
    O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
    O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
    O4 - HKLM\..\RunServices: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
    O4 - HKLM\..\RunServices: [BitDefender Communicator] C:\Program Files\Common Files\Softwin\BitDefender Communicator\\xcommsvr.exe
    O4 - HKLM\..\RunServices: [BitDefender Scan Server] C:\Program Files\Common Files\Softwin\BitDefender Scan Server\\bdss.exe
    O4 - HKLM\..\RunServices: [BitDefender Live! Init] C:\Program Files\Softwin\BitDefender8\\bdinit.exe
    O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    O4 - Startup: Internet Answering Machine.lnk = C:\Program Files\CallWave\IAM.EXE
    O4 - Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
    O4 - Startup: Microsoft Office Shortcut Bar.lnk = C:\Program Files\Microsoft Office\Office\MSOFFICE.EXE
    O4 - Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
    O4 - Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
    O9 - Extra 'Tools' menuitem: MSN Messenger Service - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
    O14 - IERESET.INF: START_PAGE_URL=http://www.hardynet.com
    O16 - DPF: {89D75D39-5531-47BA-9E4F-B346BA9C362C} (CWDL_DownLoadControl Class) - http://www.callwave.com/include/cab/CWDL_DownLoad.CAB
     
  2. Byteman

    Byteman Gone but Never Forgotten

    Joined:
    Jan 24, 2002
    Messages:
    17,742
    Hi, Did you disable System Restore? Your scans may be detecting files in the RESTOR_ area...which they cannot fix. Turning off System Restore is neccessary so that you can remove all the infected files, malware etc from your Restore Points...disabling System Restore directions/info here:

    http://service1.symantec.com/SUPPOR...2001012513122239?OpenDocument&src=sec_doc_nam

    After things are cleaned up, you can create a new Restore Point. If you did do this already looks like I will not be able to help you....the log is fine.
     
  3. larsonswv

    larsonswv Thread Starter

    Joined:
    Sep 11, 2004
    Messages:
    8
    Byteman,

    Thanks for the suggestion. I did what you said about system restore (had not done that before). I also just tried disabling my bit defender (not on-line) when I ran ad-aware...worked beautifully. I got on-line, and its running back to normal speed. Now, I just need to see if it locks up on me when I get offline. Thanks again.
     
  4. Byteman

    Byteman Gone but Never Forgotten

    Joined:
    Jan 24, 2002
    Messages:
    17,742
    You're very welcome!
     
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Similar Threads - Solved locking aware
  1. JohnnyIce
    Replies:
    1
    Views:
    264
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/275187

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice