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Solved: Memory Controller problem

Discussion in 'Windows 7' started by kittenkitten, Mar 18, 2015.

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  1. kittenkitten

    kittenkitten Thread Starter

    Aug 25, 2013
    Tech Support Guy System Info Utility version
    OS Version: Microsoft Windows 7 Professional, Service Pack 1, 64 bit
    Processor: Intel(R) Core(TM)2 Duo CPU P9600 @ 2.53GHz, Intel64 Family 6 Model 23 Stepping 10
    Processor Count: 2
    RAM: 3992 Mb
    Graphics Card: Mobile Intel(R) 4 Series Express Chipset Family, 1772 Mb
    Hard Drives: C: Total - 226772 MB, Free - 143182 MB; Q: Total - 10500 MB, Free - 4036 MB;
    Motherboard: LENOVO, 2801CTO
    Antivirus: Microsoft Security Essentials, Updated and Enabled

    Hello again. You guys and gals are always the first place I turn when we have problems with our computer. I hope you can help us once more.

    In devices and printers there was a picture of my laptop with a '!' on it. I ran the troubleshooter and it said there was a problem detected with 'Intel(R) Turbo Memory Controller' and for more information to open device property page. It said under 'device status' "A driver (service) for this device has been disabled. An alternate driver may be providing this functionality. (Code 32)"
    I tried to update the driver, but it said "Windows has determined the driver software for your device is up to date."
    Then the troubleshooter said it made some changes to the system, and to try attempting the task you were
    trying before. But, under problems found, it still says the 'memory controller is not working properly.' Also the still is an '!' on the picture of the laptop.

    What should we do now? The computer does seem slow. We put another user on it recently and had to remove it because it became extremely slow and erractic.

    Thank you for any suggestions you can give us.
    K. Kitten
  2. Golden_


    Mar 31, 2014

    This webpage should have the drivers for Intel Turbo Memory: http://support.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-t-series-laptops/thinkpad-t400s/2801/cto/downloads/DS001676

    Try downloading that, then the executable should install the drivers necessary for your Memory Controller. After doing this, restart your computer and confirm if the driver in device-manager installed properly.

    The list of other drivers for your laptop can also be found here: http://support.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-t-series-laptops/thinkpad-t400s/2801/cto
  3. kittenkitten

    kittenkitten Thread Starter

    Aug 25, 2013
    Thank you, that did the trick!
    Best Regards,
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