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Solved: Memory Issue in new build relating to 'reserved for hardware'

Discussion in 'Hardware' started by Swainy, Apr 9, 2010.

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  1. Swainy

    Swainy Thread Starter

    Joined:
    Apr 9, 2010
    Messages:
    2
    Hi All

    I have just finished a new build on a pc with the following specs:

    OS: Windows 7 Home Premium 32bit

    M/B: ASUS P5N-D

    Processor: Intel Quadcore Q6600

    GPU: Nvidia 9600GT

    RAM: 8GB DDR2

    S/C:Creative Labs expansion card

    The issue I'm having is that, even though both the BIOS and windows recognize that there is 8GB of RAM installed only 3.25 is 'useable'. looking around I've found that just under 5GB is 'reserved for hardware'. I can accept a GB or so being used but 5 is a little over the top.

    So far I have:
    • checked BIOS for 'memory remap' option, which is unavailable.
    • updated the BIOS.
    • As it recognises the full 8GB I can safely say the RAM isn't faulty.
    Anyone have any suggestions.
     
  2. Frank4d

    Frank4d Retired Trusted Advisor

    Joined:
    Sep 10, 2006
    Messages:
    9,126
    Only about 3.25 GB RAM is usable on a computer with a 32-bit OS. The solution to your problem is a 64-bit OS.
     
  3. Swainy

    Swainy Thread Starter

    Joined:
    Apr 9, 2010
    Messages:
    2
    Thanks Frank4d that was it, wish I'd remembered there was a 64-bit disk in the case before I drove to town to return it though, very embarressing >_<
     
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