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Solved: Messenger problem

Discussion in 'Windows XP' started by Yokoh, Apr 23, 2010.

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  1. Yokoh

    Yokoh Thread Starter

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    Hey,
    I recently installed back to Windows xp due to problems with windows 7
    but now everytime I try to intall messenger live it says I already have a messenger... well, orly?
    I cant find a single file related to msn cuz I deleted every possible already, I had to remove manually also windows xp's own crappy old version of msn cuz it didnt appear on the add/remove list at the control panel.
    So .. suggestions?
     
  2. Macboatmaster

    Macboatmaster Trusted Advisor Spam Fighter

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    - Download the latest WLM version
    - Update XP especially with Security and of course SP3 through Windows Update
    - Go to "C:\Program Files\Windows Live" and remove "Messenger" folder (note: replace "C" with your root drive letter)
    - Go to "C:programData" (note: replace "C" with your root drive letter) and delete both Windows Live Installer and WLInstaller if you have any
    - Restart PC
    - Run the installer
     
  3. Yokoh

    Yokoh Thread Starter

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    I updated all rest of the updates at windows update site,
    tho I now see the windows live installer is shown in my add/remove programs with other stuff related to it
    but im not able to remove it from there because it doesn't appear to have a 'remove' button when I click it, also any 'windows live' files dont exist in program files anymore.
    ...So running latest windows live intall still ends with same results claiming I already have it, or trying to install msn 7.5 for example ends with message saying I already have a higher version of msn so instal exits

    and...I dont have such folder at C as 'ProgramData'
     
  4. Macboatmaster

    Macboatmaster Trusted Advisor Spam Fighter

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  5. Yokoh

    Yokoh Thread Starter

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    By a full format and then instal from cd

    I think it appears on the list cause I tried removing it manually and reinstalling.
    I just cant find any windows live files to remove to be able to reinstal now, not even in the registry
     
  6. Yokoh

    Yokoh Thread Starter

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    I managed to solve the problem using:
    ''windows installer cleanup utility''

    solved.
     
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