Solved: microsoft lifecam vx-1000

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grinning

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Apr 14, 2010
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I'm trying to install my new webcam- microsoft LifeCam VX-1000 and it keeps coming up with this message: Set up cannot continue because an unexpected error has occured. http//support.microsoft.com/kb/953691. and then I have to press ok and it all shuts down... what does this mean and what can I do about it?
 
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Aug 7, 2007
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Welcome to TSG!

What OS are you running?
Which of the steps in the KB article the error message referred you to have you tried?

Most likely just need to download an updated driver from the download center, the link is in Step 2 under Method 1.

http://support.microsoft.com/kb/953691
 

grinning

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Apr 14, 2010
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Hi, thanks for all that. The link was perfect! I'm just learning, but what a great site to learn from. Thank you tech support guys!
 
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