Solved: Microsoft LifeCam VX-5000 Won't Load ?

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steelersjourney

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Joined
Jan 30, 2008
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6
I Uninstalled A Bunch Of Updates To Save Space .Then 2 Software Didn't Work Or Had An Error Message .Storm Predator Which Needs The Runtime Library To Work Correctly .I Was Able To Fix That Software After The Runtime Software Was Installed ,But Can't Get The Camera To Work Even After I Uninstalled It And Reinstalled It .Is There A Update From Microsoft That Runs That ,That I Might Of Accidentally Uninstalled ,That I Can Reinstall ? The Camera And Drivers Installs With The Desktop Icon ,But It Won't Load .Any Help Would Be Very Helpful !!
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
83,135
We know nothing about your computer, so please do the following:

Download and save the TSG System Information Utility (SysInfo.exe) file to the desktop.

After it's been downloaded and saved, double-click it to run it.

Information about your computer will appear.

Return here to your thread, then copy-and-paste the ENTIRE text here.

-------------------------------------------------------
 

steelersjourney

Thread Starter
Joined
Jan 30, 2008
Messages
6
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Ultimate, Service Pack 1, 32 bit
Processor: Intel(R) Pentium(R) 4 CPU 3.20GHz, x64 Family 15 Model 4 Stepping 3
Processor Count: 2
RAM: 3062 Mb
Graphics Card: Intel(R) 82945G Express Chipset Family, 256 Mb
Hard Drives: C: Total - 76190 MB, Free - 7071 MB;
Motherboard: Dell Inc., 0PY423
Antivirus: Microsoft Security Essentials, Updated and Enabled
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
83,135
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Ultimate, Service Pack 1, 32 bit
Processor: Intel(R) Pentium(R) 4 CPU 3.20GHz, x64 Family 15 Model 4 Stepping 3
Processor Count: 2
RAM: 3062 Mb
Graphics Card: Intel(R) 82945G Express Chipset Family, 256 Mb
Hard Drives: C: Total - 76190 MB, Free - 7071 MB;
Motherboard: Dell Inc., 0PY423
Antivirus: Microsoft Security Essentials, Updated and Enabled
You appear to have a 2003 - 2004 era Dell OptiPlex GX620. Is that correct?

What's the "service tag" number and/or "express service code" number on that Dell?

-----------------------------------------------------------------

It appears to be using the 80 GB hard drive that came in it - which is why you're having a space issue.

-----------------------------------------------------------------

Download MGADiag and save it to your desktop.

Double-click on MGADiag.exe to launch the program.

Click "Continue".

Ensure that the "Windows" tab is selected (it should be by default).

Click the "Copy" button, the leave the report window open.

Paste the report back here in your next reply.

-----------------------------------------------------------------
 

steelersjourney

Thread Starter
Joined
Jan 30, 2008
Messages
6
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-X92GV-V7DCV-P4K27
Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s=
Windows Product ID: 00426-OEM-8992662-00400
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {77C2A3A3-E164-45E6-A87A-71A38648B3D9}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.150202-1526
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
Microsoft Office Professional Edition 2003 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Opera\launcher.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Allowed
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{77C2A3A3-E164-45E6-A87A-71A38648B3D9}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-P4K27</PKey><PID>00426-OEM-8992662-00400</PID><PIDType>2</PIDType><SID>S-1-5-21-2128508274-1945036252-804517776</SID><SYSTEM><Manufacturer>Dell Inc. </Manufacturer><Model>OptiPlex GX620 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc. </Manufacturer><Version>A11</Version><SMBIOSVersion major="2" minor="3"/><Date>20061130000000.000000+000</Date></BIOS><HWID>CC523707018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>WN09 </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>3DD6CA2476A3D04</Val><Hash>al7oz29B02uFGUHmJZp/0fN6meA=</Hash><Pid>73931-642-6447707-57691</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="11" Result="100"/><App Id="16" Version="11" Result="100"/><App Id="18" Version="11" Result="100"/><App Id="19" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/><App Id="44" Version="11" Result="100"/></Applications></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00178-926-600400-02-1033-7601.0000-0452015
Installation ID: 018966814102391322175433218924733356069380008045383001
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: P4K27
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 3/20/2015 2:02:36 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 3:16:2015 18:58
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: QgAAAAIABAABAAIAAAABAAAACAABAAEAeqjoAKpFQ9kAG4L+SOSqdjwvZBREnZTnQMLyDqw1tr5uOHanSAseVOw7

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC DELL GX620
FACP DELL GX620
HPET DELL GX620
BOOT DELL GX620
SSDT DELL st_ex
ASF! DELL GX620
MCFG DELL GX620
SLIC DELL WN09
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
83,135
That's an OEM system locked pre-installation copy of Windows 7 Ultimate that was activated with a 25-character product key that's all over the internet.

We don't provide help here with illegal/pirated copies of Windows, so I've requested your thread will be closed.

--------------------------------------------------------

That may be one reason why your Microsoft LifeCam VX-5000 is having issues.

---------------------------------------------------------
 

steelersjourney

Thread Starter
Joined
Jan 30, 2008
Messages
6
I Receive That Key For Free From A Buddy Because I Was Curious As To The Update Key ,But To Be Honest I Don't Like It Anyway And Wish I Could Go Back To The Home Edition Because It Takes Up Too Much Space And Most Of It Useless Any How .So If You Have A Way To Do That I Would Appreciate It .If Not I Totally Understand ,Thanks !!
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
83,135
I Receive That Key For Free From A Buddy Because I Was Curious As To The Update Key ,But To Be Honest I Don't Like It Anyway And Wish I Could Go Back To The Home Edition Because It Takes Up Too Much Space And Most Of It Useless Any How .So If You Have A Way To Do That I Would Appreciate It .If Not I Totally Understand ,Thanks !!
I appreciate your honesty and understanding.

Since you live in the U.S.A., you can purchase the recovery disc kit from here for that Dell OptiPlex GX620.

Navigate through the menu as you see it in my image, then select the Windows XP version that originally came in it, then follow the instructions.

Good luck. (y)
 

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dvk01

Derek
Retired Moderator Retired Malware Specialist
Joined
Dec 14, 2002
Messages
56,452
closed for reasons stated
 
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