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Solved: Microsoft Office 2010

Discussion in 'Multimedia' started by scheduler, Jan 12, 2013.

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  1. scheduler

    scheduler Thread Starter

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    I have an ACER laptop (2 years old) using windows7, came with a preloaded trial of Microsoft Office. Never used this as I purchased Office Home and Student 2010, downloaded ok. Any word docs i create or are sent as attachments on email are ok under my user name and was the same for my wifes usrname. somewhere along the line its gone wrong as any that my wife recieves as email attachments under her user name don't show the word symbol on the icon, says its a DOCX but will not open. She cannot create word docs or excel. If she forwards her emails to me then they are all ok.
     
  2. etaf

    etaf Moderator

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  3. scheduler

    scheduler Thread Starter

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    Yes, that's worked thank you. I had got that far before and the extensions were showing as DOC and DOCX (uppercase not lowercase) with Microsoft client handler showing. this time I changed it to word Pad, checked that that had taken and then changed it back to Microsoft client handler, all ok, thank you
     
  4. etaf

    etaf Moderator

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    your welcome (y) thanks for letting us know
     
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