Solved: microsoft outlook problems

[michelle ses]

Hi all. Im new to the forum and this is my first post.

My emails are not sending. this has happened to 6 emails this morning to various recipients and the error message is 554 5.7.1 <recipient name>: Relay access denied

does anyone have any idea if this is a problem with my email or the recipients?

 

[Ktsmom02]

You may need to "authenticate the SMTP server".

 

[michelle ses]

I had it set to my outgoing server uses the same info as the incoming server. this shouldnt have changed. I think I have now sorted the problem but not sure how I did it.

thank you for your help Ktsmom02

 

[Ktsmom02]

Glad you got it working.... but I hate it when suddenly something starts working correctly but I have no idea why!! Drives me nuts.