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Solved: Microsoft Visual C++ Debug Library

Discussion in 'Windows 8' started by tadraw0612, May 26, 2015.

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  1. tadraw0612

    tadraw0612 Thread Starter

    Joined:
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    Running Win 8.1, IE 11. A few days ago, when using IE, the program stops and a popup appears:
    "Microsoft Visual C++ Debug Library"
    "C:\program files (x86) internet explorer\iexplore.exe
    File: c:\Program Files (x86) Microsoft Visual Studio
    10.0|VC\include\xstring
    Line 930
    Expression: Invalid Null Pointer
    For information on how your program can cause an assertion failure, see documentation on asserts"

    Press Retry to Debug the Application
    (below are 3 boxes)

    Abort Retry Ignore

    None of the selections accomplish anything.

    (Remember Abort, Retry, Fail? This is just as useless) HA HA

    The only way I found around this was to use download and use Firefox (I need a browser that uses Java). It works OK but seems terribly slow compared to IE.
     
  2. dvk01

    dvk01 Moderator Malware Specialist

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    Messages:
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    First Name:
    Derek
    That is almost certainly an addin or extension to IE that I causing that

    What new programs have you installed recently?
     
  3. tadraw0612

    tadraw0612 Thread Starter

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    I've installed and uninstalled a number of programs referred by support functions at several trustworthy websites. These programs, however, turned out to have a cost associated with them and I deleted them rather than pay. Microsoft support at one point deleted IE and reinstalled it as a MS service. It should be clean unless immediately corrupted by a virus. I've scanned my entire system with Panda Global Protection. It found and deleted a large number of cookies, but no applications.
     
  4. dvk01

    dvk01 Moderator Malware Specialist

    Joined:
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    First Name:
    Derek
    lease download Farbar Recovery Scan Tool and save it to your Desktop.

    Note: You need to download and run the 64 bit version

    • Right click to run as administrator. When the tool opens click Yes to disclaimer.
    • Press Scan button.
    • It will produce a log called FRST.txt in the same directory the tool is run from.
    • Please copy and paste log back here.
    • The first time the tool is run it generates another log (Addition.txt - also located in the same directory as FRST.exe/FRST64.exe). Please also paste that along with the FRST.txt into your reply.
     
  5. tadraw0612

    tadraw0612 Thread Starter

    Joined:
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    Here are the files you asked for.
     

    Attached Files:

  6. dvk01

    dvk01 Moderator Malware Specialist

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    Derek
    I an see a couple of things there that are probably responsible
    lets see what this clears up before we do manual fixes
    Click on this link to download : ADWCleaner Click on ONE of the Two Blue Download Now buttons That have a blue arrow beside them and save it to your desktop. Do not click on any links in the top Advert.

    See the screenshot where the proper download buttons are highlighted
    [​IMG]

    NOTE: If using Internet Explorer and you get an alert that stops the program downloading click on Tools > Smartscreen Filter > Turn off Smartscreen Filter then click on OK in the box that opens. Then click on the link again.

    Close your browser and double click on this icon on your desktop:

    [​IMG]

    You will then see the screen below, click on the Scan button (as indicated), accept any prompts that appear and allow it to run, it may take several minutes to complete, when it is done, you will get a message saying "PENDING" , Ignore that & click on the Clean button, accept any prompts that appear and allow the system to reboot. You will then be presented with the report, Copy & Paste it into your next post.
    Please note: the newer versions of Adwcleaner have a pretty colour display on some versions of windows and slightly different icons. The screenshots are from the older version but are basically the same

    [​IMG]
     
  7. tadraw0612

    tadraw0612 Thread Starter

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    Here is the file created by Scan and Clean by ADWCleaner
     

    Attached Files:

  8. dvk01

    dvk01 Moderator Malware Specialist

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    did that solve it or are you still getting problems
     
  9. tadraw0612

    tadraw0612 Thread Starter

    Joined:
    Nov 17, 2008
    Messages:
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    The popup has ceased! I can use IE again and love it. Thank you for everything.
     
  10. dvk01

    dvk01 Moderator Malware Specialist

    Joined:
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    Messages:
    56,283
    First Name:
    Derek
    glad to help
    go here http://myonlinesecurity.co.uk/how-to-protect-yourself-and-tighten-security/ for info on how to tighten your security settings and how to help prevent future attacks.

    and scan here http://secunia.com/vulnerability_scanning/personal for out of date & vulnerable common applications on your computer and update whatever it suggests.

    Then pay an urgent visit to windows update & make sure you are fully updated, that will help to plug the security holes that let these pests on in the first place. If windows update doesn't work, please come back & tell us
     
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