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Solved: Microsoft Works Word Processor Not Opening

Discussion in 'Business Applications' started by CEH81, Apr 20, 2006.

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  1. CEH81

    CEH81 Thread Starter

    Joined:
    Jun 17, 2005
    Messages:
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    Hi there guys.


    Okay so here's the issue.


    I have an HP Pavillion a813w that had Microsoft Works pre-installed on my computer.

    Now, I just did a roll back, totally reformated my computer on April 10th to total factory settings once more, so my computer is relatively unbuggy, or so I thought.


    However, when I was sent a document from a friend today via AIM, and I scanned it with my virus scanner, it was clean. It had me say yes, I agree to the EULA, and then as it was loading up, it just seemed to disappear, I couldn't open up the document, and I have tried rebooting, and restoring both and it would do nothing.

    I'm wondering if there's a reason for this..

    I'm trying to figure this out, first time I've ever had Works do this, before I reformated that is.
     
  2. BanditFlyer

    BanditFlyer

    Joined:
    Oct 25, 2005
    Messages:
    12,552
    Sometimes you can get software to open using a different method and that for some reason will affect how it opens using the method that didn't work.

    As an example, I once had a floppy disc that had a excel doc on it and wouldn't open when you clicked on the excel doc from a Windows explorer or My docs folder. So I tried opening up MS Excel, and navigating to the floppy drive from there, and for some reason it opened up.

    After I opened it from Excel, I could go into My Docs and open it by simply clicking on it.

    The moral of the story: Try using a different method to open it. Try opening MS Works and from there selecting file -> open and navigationg to the loocation of the questionable file and opening it.

    Let us know if that changes anything.

    Edit: one other thing that is extrememly obvious, but that I completely over looked is to have your friend send you the doc again
     
  3. CEH81

    CEH81 Thread Starter

    Joined:
    Jun 17, 2005
    Messages:
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    MS Works won't open at all..

    The rest of the li'l programs for Works do however, just not the Processor

    It opens for a moment, shows up for a brief second on my task bar (at the bottom of the screen) then disappears.

    When I open up my task mgr I get...

    wkgdcach.exe and WkDstore.exe to show up, as if the program is running but it doesn't show up in my applications at all..
     
  4. CEH81

    CEH81 Thread Starter

    Joined:
    Jun 17, 2005
    Messages:
    58
    Huzzah I figured it out.

    I'm getting good at the troubleshooting it seems.


    Apparently it's due to the Alienguise program I have, that allows me to use one of the alienware themes that I have for my computer, I turned off the theme and I could open up the program.

    I'll never understand computers.

    I really won't.
     
  5. BanditFlyer

    BanditFlyer

    Joined:
    Oct 25, 2005
    Messages:
    12,552
    Thanks for updating me

    Glad you got the problem solved (y) - you can mark it solved at the upper right of the screen in thread tools
     
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