[SOLVED] modem problems

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leigh40

Thread Starter
Joined
Apr 17, 2001
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123
hi there
i have a problem with my modem.
after about 20 minets of being on line it dis-connects?
is there any setting i can change to stop this?
thanks later
lee...
 
Joined
Nov 9, 2000
Messages
341
Can you provide more details? Are you using an ISP, whom. Also what type of operating system and modem would be helpful.
 

~Candy~

Retired Administrator
Joined
Jan 27, 2001
Messages
103,706
Are you actively doing things when it disconnects? Do you have your Outlook Express or Outlook email program to check email every so many minutes and have the box checked in the options to 'disconnect after checking email' ?
 

leigh40

Thread Starter
Joined
Apr 17, 2001
Messages
123
hi there
right then my system is a:-
850mhz cpu
256 ram
20 gig hd
intel ham fax voice modem.
I haven't got disconnect checked after checking mail.
and I have software installed called stay connected which is suppose to keep your connection even during inactivate
any ideas?
 
Joined
Jul 24, 1999
Messages
59
Have you checked the Internet Options dialog box in IE to see if the disconnect setting is checked?

click on Tools - Options - Connection Tab - Settings button - Advanced button.

clear the box beside "Disconnect if idle for 20 minutes" (or whatever time is posted)
Click OK and close out the remaining screens.

Barbcw
 

leigh40

Thread Starter
Joined
Apr 17, 2001
Messages
123
hi there
i looked at that but it does not have the disconnect after option?
it goes on about proxy server?
i am useing freeserve any time as my isp will this have anything to do with it?
please help!!
laters lee
 

~Candy~

Retired Administrator
Joined
Jan 27, 2001
Messages
103,706
From what I'm assuming to be their website:

Can I stay connected all the time?

Freeserve AnyTime is not intended to support continuous or unattended Internet access, and as a result there is a 2 hour cut-off time on each call. This is necessary to allow all members to access the service. Freeserve monitors the network and takes measures to control congestion if there is evidence that this is occurring. If usage is such that it is significantly affecting service to other members of our network then Freeserve will instigate congestion control measures. For members who want an always-on connection we advise that FreeservePlus is the best service for them. Please go to www.freeserve.com/plus/ for more details.
 
Joined
Oct 27, 2001
Messages
2,578
;) Go to Control Panel and double click on Modem. Click on Properties then Connection. At the bottom of the page there is probably the option to "disconnect after"..... Either clear the checkmark or set it to a higher time limit. Hope this helps. KW1
 
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