[SOLVED] Motherboard Problems!!

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johnnieq

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I installed WinXP on an old Celeron 700 computer with 384MB of RAM. It also has an old nVidia TNT2 video card.

Now the modem isn't seen by Windows, and the audio doesn't work. The modem looks antique. It does not even plug into a MB slot.

System Devices showed a problem with "nVidia Aladdin TNT2" so I downloaded the latest drivers. No change but the video seems ok anyway, so not a real problem.

I searched for drivers for the old modem but gave up and installed a new one. It is still not seen by Windows.

Also marked as problems in System Devices are "PCI Simple Communications Controller" (which is probably the cause of the modem woes) and two instances of "Multimedia Audio Controller, (which is probably why I have no sound.)

So I 'think' the problem is probably due to outdated motherboard drivers and/or BIOS.

I installed Belarc Advisor and it says the motherboard is:
Board: Acer Laboratories Inc. ALi 1631 1.0
Bus Clock: 66 megahertz
BIOS: American Megatrends Inc. 62710 07/15/97

How do I fix the audio & modem? Update the BIOS?

HELP!!
 

~Candy~

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When you select update drivers for the modem what happens? Did a cd or floppy disk come with the new modem? You point the driver search there right?
 

johnnieq

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Nov 27, 1999
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292
A CD came with the modem and I did run the installation for the XP modem drivers.

I actually connected to the net immediately after installing the drivers, but it ran unbelievably slow. I went straight to Windows Update site in hopes of getting driver upgrades for everything, but it finally just froze up. After closing the connection, the modem would not connect and once again was not seen by Windows.
 

~Candy~

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Can you move it to another slot on the motherboard? If so, do that (remove it completely from device manager first).
 

johnnieq

Thread Starter
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Nov 27, 1999
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I can try that, but not until later this afternoon. I have to go out for awhile. I'll post my results.

And thanks AcaCandy!!

Any ideas on the sound problems?
 

~Candy~

Retired Administrator
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103,706
Could be IRQ conflicting with the modem.....although they say XP is supposed to handle this more graciously, on that older machine, it may not be happening. I'm assuming you pulled the antique modem out, correct?
 

johnnieq

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Nov 27, 1999
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292
It has already started on it's journey to the local dump.

I be back online around 17:00 with the results of trying the modem in a different slot.

FYI - This is NOT my computer. A friend dropped off his friend's computer for me to fix up. It was FILTHY inside. Could be part of the problem perhaps? Dirt lodged in a slot?

TIA
 

johnnieq

Thread Starter
Joined
Nov 27, 1999
Messages
292
I swapped slots on the motherboard and it worked. The conflicts did not go away but it connected to the net. I went straight to the Windows Update site and took the driver updates that were available.

Thanks a lot!

JQ
 

~Candy~

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Messages
103,706
No problem, two threads solved today by moving the device to another slot ;)
 
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