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Solved: mouse keyboard not working on start menu

Discussion in 'Windows XP' started by deepbluegene, Sep 30, 2008.

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  1. deepbluegene

    deepbluegene Thread Starter

    Joined:
    Jan 29, 2007
    Messages:
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    Hi
    i am facing a strange problem.today when i started my system i was unable to use mouse or keyboard on start menu.i could click on start button but when i want to launch any application, mouse does not select it, now if i move arrow keys while mouse pointer still on start menu the entry where the mouse pointer is get highlighted but when i click on it nothing happens.same thing is with keyboard when i use windows button or ctrl+esc menu pops up but arrow keys do not work.every time i want to start new application i have to press ctrl+alt+del and use run from there.and another thing is that once i click on start button menu pops up but when i click again on start menu it remains there, but before if i click repeatedly on button, menu pops up every time.

    problem is only with start button and menu.

    i can't figure out what went wrong.last thing i did was installation of tor bundled with privoxy.

    please help.
    thanks
     
  2. ~Candy~

    ~Candy~ Retired Administrator

    Joined:
    Jan 27, 2001
    Messages:
    103,706
    installation of tor bundled with privoxy.


    And what might that be?
     
  3. deepbluegene

    deepbluegene Thread Starter

    Joined:
    Jan 29, 2007
    Messages:
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    regarding tor
    please click the link.
    http://www.torproject.org/

    and good news is that my problem of start menu and mouse got solved.i was searching the internet after posting problem here and found out that there was problem with shell32.dll. now the task was to find what is causing the problem. more search and research and i found that culprit is comodo firewall.when i disable comodo everything works fine but when i enable it again the same problem starts.
    present problem is that i do not know why comodo is blocking shell32 and where to change the setting to allow it.i do not want to surf internet without firewall enabled.so please guide me about where to find settings in comodo for allow/block applications.i tried but couldn't find.


    edit:

    problem solved completely.in comodo firewall go to defense+--> computer security policy and change the settings there.
     
  4. ~Candy~

    ~Candy~ Retired Administrator

    Joined:
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    Messages:
    103,706
    Good to hear the problem is solved (y)
     
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