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[SOLVED] MS IE has encountered a problem

Discussion in 'Web & Email' started by Ranchergirl, Sep 21, 2003.

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  1. Ranchergirl

    Ranchergirl Thread Starter

    Joined:
    Nov 21, 2000
    Messages:
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    Upon arriving on any website (even this one) I get a message "Microsoft Internet Explorer has encountered a problem and need to close. We are sorry for the inconvenience." It then asks to send error report or not. When I send error report it closes down everything. It also has a link to error details and fix. At first it told me that there was no fix, but to update to ie 98 se SP1, which I did. But no change. In all msgs it states the problem is Mod name: sbus.dll Mod ver: 1.0.0.3 offset 00008a5d. Now I just move the msg to the bottom of the screen instead of clicking on close error rpt and continue on without any interruptions. I have tried the Internet Repair Tool and still no change. Thanks for the help.
     
  2. steamwiz

    steamwiz

    Joined:
    Oct 4, 2002
    Messages:
    2,773
    You have spyware\malware

    Please Download and install SpyBot,

    http://security.kolla.de/

    click the online tab to search for and download the updates, then shut down and relaunch SpyBot.

    Go to the Settings tab > File Sets, and uncheck 'System Internals' and 'Tracks' .
    These aren't needed for our present purpose, and you can always experiment with them later on.

    Finally, after closing down Internet Explorer, click 'Check for problems', and have SpyBot remove all it finds 'Fix selected problems'

    you may have to run spybot more than once to clear everything

    Remove everything pre-ticked in Red

    ---------
    If you still have problems...........

    Please Download hijackthis

    http://tomcoyote.org/hjt

    Unzip, doubleclick HijackThis.exe, and hit "Scan".

    After the scan has finished the "scan" button will turn into a "save log" button

    save the log file and paste it here

    steam
     
  3. ~Candy~

    ~Candy~ Retired Administrator

    Joined:
    Jan 27, 2001
    Messages:
    103,706
  4. Ranchergirl

    Ranchergirl Thread Starter

    Joined:
    Nov 21, 2000
    Messages:
    37
    here ya go..............

    Logfile of HijackThis v1.97.2
    Scan saved at 11:43:46 AM, on 9/21/03
    Platform: Windows 98 SE (Win9x 4.10.2222A)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\SYSTEM\KERNEL32.DLL
    C:\WINDOWS\SYSTEM\MSGSRV32.EXE
    C:\WINDOWS\SYSTEM\MPREXE.EXE
    C:\WINDOWS\SYSTEM\mmtask.tsk
    C:\WINDOWS\SYSTEM\MSTASK.EXE
    C:\WINDOWS\EXPLORER.EXE
    C:\WINDOWS\SYSTEM\SYSTRAY.EXE
    C:\WINDOWS\SYSTEM\STIMON.EXE
    C:\PROGRAM FILES\NORTON ANTIVIRUS\NAVAPW32.EXE
    C:\SBPCI\CTMIX32.EXE
    C:\WINDOWS\SYSTEM\WMIEXE.EXE
    C:\WINDOWS\SYSTEM\RNAAPP.EXE
    C:\WINDOWS\SYSTEM\TAPISRV.EXE
    C:\PROGRAM FILES\OUTLOOK EXPRESS\MSIMN.EXE
    C:\WINDOWS\SYSTEM\PSTORES.EXE
    C:\WINDOWS\SYSTEM\DDHELP.EXE
    C:\WINDOWS\SYSTEM\SPOOL32.EXE
    C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
    C:\PROGRAM FILES\INTERNET EXPLORER\DW15.EXE
    C:\PROGRAM FILES\WINZIP\WINZIP32.EXE
    C:\WINDOWS\TEMP\HIJACKTHIS.EXE

    R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://rd.yahoo.com/slv/ycheck/as/*http://search.yahoo.com/search?p=%s
    O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O2 - BHO: (no name) - {13F537F0-AF09-11d6-9029-0002B31F9E59} - C:\PROGRAM FILES\YAHOO!\COMPANION\YCOMP5_0_2_3.DLL
    O2 - BHO: sbus Helper - {19A447BA-9C2E-4864-93F5-A0645229771E} - C:\WINDOWS\SYSTEM\SBUS.DLL
    O2 - BHO: (no name) - {00000273-8230-4DD4-BE4F-6889D1E74167} - C:\WINDOWS\HOST.DLL
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRAM FILES\YAHOO!\COMPANION\YCOMP5_0_2_3.DLL
    O3 - Toolbar: SearchBus.com Bar - {1B13BF1B-A528-4CC4-B5BF-553CAA6487AC} - C:\WINDOWS\SYSTEM\SBUS.DLL
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
    O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
    O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
    O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
    O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\NAVAPW32.EXE
    O4 - HKLM\..\Run: [CreativeMixer] C:\SBPCI\ctmix32.exe /T
    O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
    O9 - Extra button: Related (HKLM)
    O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
    O9 - Extra button: Yahoo! Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: MSN Messenger Service (HKLM)
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: Dialpad US Java Applet - http://www.dialpad.com/applet/src/vscp.cab
    O16 - DPF: {78960E0E-0B0C-11D4-8997-00104BD12D94} (AV Class) - http://www.pcpitstop.com/antivirus/PCPAV.CAB
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
    O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
    O16 - DPF: {970C7E08-05A7-11D0-89AA-00A0C9054129} (XWebCtl Object) - http://activex.microsoft.com/activex/controls/directx/xweb.ocx
    O16 - DPF: {E9DDEC2F-13DF-4C22-BC48-0284AA5B8E45} (Spotlife Player) - http://yahoo.spotlife.net/install/pobi/SLPlayer/1.3.0.39/SLPlayer.cab
    O16 - DPF: {6B4788E2-BAE8-11D2-A1B4-00400512739B} (PWMediaSendControl Class) - http://216.249.25.152/code/PWActiveXImgCtl.CAB
    O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (sys Class) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/ansi/iuctl.CAB?37594.2404282407
    O16 - DPF: {DF6A0F17-0B1E-11D4-829D-00C04F6843FE} (Microsoft Office Tools on the Web Control) - http://officeupdate.microsoft.com/TemplateGallery/downloads/outc.cab
    O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/SSC/SharedContent/common/bin/cabsa.cab
    O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52...pple.com/borris/us/win/QuickTimeInstaller.exe
    O16 - DPF: {6EB5B540-1E74-4D91-A7F0-5B758D333702} (nCaseInstaller Class) - http://bis.180solutions.com/activexinstallers/410/nCaseInstaller.cab
    O17 - HKLM\System\CCS\Services\VxD\MSTCP: SearchList = roots-servers.net
     
  5. steamwiz

    steamwiz

    Joined:
    Oct 4, 2002
    Messages:
    2,773
    There's your problem

    O2 - BHO: sbus Helper - {19A447BA-9C2E-4864-93F5-A0645229771E} - C:\WINDOWS\SYSTEM\SBUS.DLL

    O3 - Toolbar: SearchBus.com Bar - {1B13BF1B-A528-4CC4-B5BF-553CAA6487AC} - C:\WINDOWS\SYSTEM\SBUS.DLL

    O2 - BHO: (no name) - {00000273-8230-4DD4-BE4F-6889D1E74167} - C:\WINDOWS\HOST.DLL


    close all browser windows
    Run hijack this and tick to fix the above

    I have to go off-line for a while now - I'll check through the rest of the log when I get - if nobody else has - ok

    steam
     
  6. TonyKlein

    TonyKlein Malware Specialist

    Joined:
    Aug 26, 2001
    Messages:
    10,392
  7. Ranchergirl

    Ranchergirl Thread Starter

    Joined:
    Nov 21, 2000
    Messages:
    37
    YAHOO!!!! You Tech Guys are the best. I am now spyware free and lovin it. I installed the Spybot and it asked me if it was ok to run in the background. I said yes. Does that mean it is going to catch and destroy future spies? So I don't have to worry about this happening again? Thanks again for sharing your brain. kissy, kissy
     
  8. TonyKlein

    TonyKlein Malware Specialist

    Joined:
    Aug 26, 2001
    Messages:
    10,392
    It doesn't need to run in the background.

    Just run the program every few weeks or so, depending on your surfing and downloading habits.

    The "Immunize" options (ActiveX blocking, "Bad download" blocker) don't require the program itself to be active either in order to function.
     
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