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Solved: MS Office: "The Active Directory Domain Services is currently unavailable."

Discussion in 'Business Applications' started by Wintings, Aug 28, 2007.

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  1. Wintings

    Wintings Thread Starter

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    Aug 24, 2007
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    There is a similar thread under Vista Applications: http://forums.techguy.org/windows-vista/610487-active-directory-domain-services-currently.html
    but I am posting the problem here because I think it's a problem with MS Office 2007 rather than a Vista-networking one.

    Basically, the problem is this:

    If, within Word (or Excel) on our second PC, I go to "Print | Find Printer" so as to be able to use the printer connected to the main PC on our two-PC home network, I get the following error message: "The Active Directory Domain Services is currently unavailable." However, if go to "Print | Find Printer" under Windows Mail I can successfully locate the network printer and get it to print out an e-mail message.

    This suggests to me that the problem is with MS Office rather than being related to the network setup under Windows Vista (Ultimate). Can anyone please suggest what I need to do in order to be able to send documents to the printer under MS Office?
     
  2. Wintings

    Wintings Thread Starter

    Joined:
    Aug 24, 2007
    Messages:
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    Thanks to help from another forum I have solved this problem.

    My diagnosis was wrong: it wasn't a Word/Office problem, as such, but a dodgy network installation, which I was instructed to fix as follows:

    "Go into Control Panel, Printers and click Add New Printer. Click Network Printer, and then click Browse for Printer." That did the trick.

    But I still don't understand why, before this fix, Windows Mail could find the network printer but Word couldn't.

    Anyway, all is now OK.
     
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