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Solved: MS Word 2007 - tracked changes, but cannot print original document

Discussion in 'Business Applications' started by majdnem, Nov 2, 2010.

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  1. majdnem

    majdnem Thread Starter

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    After tracking changes to a document in MS Word 2007, i am unable to print the *original* document. Even when i make sure that i have 'original' showing, even when i turn track changes off, even when i select 'document' in the print dialog box (rather than 'document showing mark-up'), even when i check in print preview and see the original showing as the document to be printed - what actually gets printed is the document with changes (no comments and no red highlighted additions and deletions, but still with the changes in the document and NOT the original.) Really tried everything i can think of. Had this problem multiple times with multiple documents. Any advice very much appreciated!
    optimistically
    majdnem
    :O)
     
  2. jmbau

    jmbau

    Joined:
    Nov 17, 2008
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    Tricky - I've not had that particular problem before, but Word can certainly get its knickers in a knot over certain things, and Track Changes is one of them.

    It sounds as though the file might be corrupted somewhere. If so, a workaround I've often used is:
    1. Create a new blank Word doc.
    2. Go copy everything out of the crap Word file but take great care to LEAVE BEHIND the very last paragraph marker. (You will need to make para marks visible to make sure).
    3. Switch files, & paste everything into the new Word doc.

    Don't know whether this will help, but it would be worth trying. It definitely works for many problems.
     
  3. majdnem

    majdnem Thread Starter

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    Useful trick to know about, but when tried this, all track changes info was lost, and, despite having the original document showing, using 'track changes', again it was the final document that got pasted into the new document, with no track changes info, so no way to get back to the original document, which is what i need to print.
    Interesting that the changed doc was pasted into the new one, despite the fact that i had the original doc showing and this is what i copied and pasted. Don't know if this provides any further clues to the problem?
    Thanks for the suggestion, tho.
     
  4. majdnem

    majdnem Thread Starter

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    Noticed that this was only happening with one of my PCs, but printing was fine with the others. Submitted the offending computer to a vigorous scrubbing of junk files, registry cleaning, deleting unused software, etc and now it seems, for the moment at least, to be correctly printing the orginal document again. Not sure what it was i did right, but the problem seems to be fixed. Thanks for the suggested solution, tho.
    :)
     
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