Solved: MS Works 8 will not uninstall

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

jrbuergel

Jim
Thread Starter
Joined
Jan 17, 2004
Messages
806
I have a 06 Gateway desktop PC which came with MS Works version 8 installed, and is running XP Media Center. I now want to remove this, and when I open up the Add/ Remove Programs and click to uninstall MS Works, the error message is this; can not continue, missing installer file; works8.msi . And I did do a file search for this .msi file, on both the PC drive and the Gateway disk, but file not found, and I only have a Gateway Recovery DVD disk, but no Microsoft Works 8 CD. So how can I get that works8.msi file so I can uninstall this program then?
 

jrbuergel

Jim
Thread Starter
Joined
Jan 17, 2004
Messages
806
This issue is now fixed. I just manually searched in; C:\Windows\Installer\ for that file that should have been named works8.msi, but the Works 8 installer file was named; 4657B.msi ,so I just gave my self file security permissions and file ownership, and re-named that file to the correct name, (works8.msi). Then in Add/Remove Programs I uninstalled Works, which gave a message box about entering a alternate path to a folder containing the installation package, so in the drop down box for "Use Source" I clicked the browse button to navigate to the msi file location C:\Windows\Installer\works8.msi and it did uninstall the program.
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Staff online

Members online

Top