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[SOLVED] Msgsvr32...illegal operation...after format and clean install!

Discussion in 'Earlier Versions of Windows' started by Chum, Oct 11, 2003.

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  1. Chum

    Chum Thread Starter

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    This did not start happening until after I installed the soundcard...Creative SBLive Value...thought I was using latest drivers. If I close the error message everything seems to work.

    Win98SE
     
  2. Styxx

    Styxx Banned

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    Have on-board sound? if you do you must first disable the on-board sound, then shut straight down then, install the add-in sound card restart and install the drivers.

    It is likely that you must completely uninstall the drivers, shut down, remove the card, then restart, make the on-board sound work right. Then do the above. If you have on-board sound.
     
  3. Chum

    Chum Thread Starter

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    The new mobo had onboard sound but I disabled that before I even installed the OS.

    I think I need to remove all sound card stuff in device manager, un-install the card, put it in a different slot...blah...blah...blah! :D
     
  4. ~Candy~

    ~Candy~ Retired Administrator

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    Exact error message?
     
  5. Chum

    Chum Thread Starter

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    OK here goes...hope this is enough...

    Msgsvr32

    This program has performed an illegal operation and will be shut down.


    Details

    Msgsrv32 caused an invalid page fault in DEVCON32.dll
    at 016f:10004260

    followed by a whole lot of registers and stack dumps.
     
  6. ~Candy~

    ~Candy~ Retired Administrator

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    A quick search shows the recommended fix of uninstalling the sb live and reinstalling.

    MsgSrv32 Error to Module devcon32

    --------------------------------------------------------------------------------
    (SB live) Removed Sb live drivers and Reinstall drivers, Second Added Real Player 6.2 and real jukebox. And error began
    Solution Devcon32.DLL is part of the Sound Blaster Live! Value driver set, and to fix this problem, you will need to uninstall and reinstall the Sound Blaster Live! Value drivers and software. To uninstall the Sound Blaster Live! Drivers and software please refer to Document number: TT1013878, or click on the following link: http://support.dell.com/dellkb/document.asp?DN=TT1013878 To reinstall the Sound Blaster Live! Drivers and software or try Restore Defaults.
     
  7. Chum

    Chum Thread Starter

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    Thanks AcaCandy! I knew someone here would come through!

    I suspected the soundcard...as you can see from above!
     
  8. ~Candy~

    ~Candy~ Retired Administrator

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    Quick question, what video card do you have? ATI per chance?
     
  9. Chum

    Chum Thread Starter

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    Geforce 4 TI4200 (leadtek)
     
  10. ~Candy~

    ~Candy~ Retired Administrator

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    Ok, plan A then.......there seems to be a bug with ATI and SB Live.....so ruled that out ;)


    Known Bugs

    MSGSRV32 error in DEVCON32 starting Windows - this issue affects systems using ATI's Multimedia Center software and SoundBlaster Live! audio cards - try ATI's solution or replacing devcon32.dll with version 4.06.642
     
  11. Chum

    Chum Thread Starter

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    Sheesh! Uninstalled soundcard...put it in another slot...rebooted
    and got TOTALLY SCREWED. Could not boot, could not run in safe mode, could not run scanreg /restore...had to format drive again to get this far...

    Got comp up and running again, with hardware installed in this order...
    1. chipset drivers
    2. vid card drivers
    3. ethernet card drivers

    do not even have the stinkin sound card in a slot...figured I would do it last.

    Just have to figure out the best way to install it...

    Should I just hit cancel when Windows finds new hardware...then put in SBLive install disk or what?

    Did not think the soundcard would be a problem...figured it would be the easiest thing...so it bit me in the butt!
     
  12. ~Candy~

    ~Candy~ Retired Administrator

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    Don't allow Windows to find drivers for it, for sure.......
     
  13. Chum

    Chum Thread Starter

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    OK, I'll calm down. Got soundcard installed. No error messages!
    No exclamation points in Device Manager!

    Thanks to the TSG Team!:) :D (y)
     
  14. ~Candy~

    ~Candy~ Retired Administrator

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    And if you would be so kind as to tell everyone the steps you took, it will help the next person..........


    now, that you've calmed down and all ;)
     
  15. Chum

    Chum Thread Starter

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    Just hit cancel on "new hardware found" inserted driver disk...and it installed...! I think my problem was that I left the card in during reformat...and during Windows install, eroneous drivers were found for it.
     
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