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Solved: MSN Messenger

Discussion in 'Windows XP' started by **__**, Feb 11, 2005.

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  1. **__**

    **__** Thread Starter

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    This problem started about a month ago. When I try to sign into MSN Messenger I get an error message saying," Sorry,We could not sign you in because the sign-in name you entered does not exist or your password is incorrect. If you have forgotten your password, please click help in the main Messenger window, and then click Help Topics for instructions on resetting your password. 0x81000303 " I tryed logging on with other accounts and the same error message appeared. How do I fix this problem?????????? :confused:
     
  2. Paladin-X

    Paladin-X

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  3. **__**

    **__** Thread Starter

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    There is nothing wrong with the password. I could sign into hotmail with the same account, but when I go to MSN Messenger, then it doesn't work. The same with MSN Explorer.
     
  4. **__**

    **__** Thread Starter

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    ?????????
     
  5. Cheeseball81

    Cheeseball81 Retired Moderator

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    What version of MSN Messenger are you using?

    Have you downloaded the recent upgrade?
    Pretty sure that if you have not completed the update, you will be unable to login.
     
  6. **__**

    **__** Thread Starter

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    I have MSN Messenger 6.2
     
  7. Cheeseball81

    Cheeseball81 Retired Moderator

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    What version of Windows?

    Anyone with 6.1 or 6.2 has been urged to upgrade.

    Go to http://www.msn.com/
    To the right it says "Get the updated version of MSN Messenger now"

    See if that works. You will only be able to log onto MSN Messenger if you have upgraded your MSN Messenger software.
     
  8. **__**

    **__** Thread Starter

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    The new version for Windows XP is 6.2. I allready re-upgraded it. It still doesn't work. Any other ways to fix the problem???
     
  9. Cheeseball81

    Cheeseball81 Retired Moderator

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    Do you now have 6.2.0205?

    There's also MSN Messenger 7 (beta) but I don't know if I'd try it.
     
  10. Cheeseball81

    Cheeseball81 Retired Moderator

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    I went to look up more info.

    These were a few suggested fixes:

    1. Click start, then run. Type: regsvr32 softpub.dll and press enter.

    2. In Internet Explorer go to the tools menu, click on internet options, then on the advanced tab. Go down to the security section, then make sure check for server certificate revocation is off. use SSL 2.0 and use SSL 3.0 should both be on.

    3. In MSN Messenger, go to the Connectivity Tab under the Options in the Tools menu. This should give you the option of testing the connectivity. It will say something about authorization problems. Press the fix button, exit messenger and go back in.
     
  11. **__**

    **__** Thread Starter

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    Suggestion number 1 fixed the problem. Thanks the problem is fixed.
     
  12. Cheeseball81

    Cheeseball81 Retired Moderator

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    Excellent :)

    Have a great night!
     
  13. sunnidaze2k

    sunnidaze2k

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    I can't connect mine either...but the error I get is Program Error Your Program is making an invalid dynamic link call to a .dll file. Is it possible that this would fix my problem as well?

    I should add that I had the same message as this person until I did the upgrade then it started with the above message.

    Im operating ME and the latest msgr off the website.
     
  14. **__**

    **__** Thread Starter

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    MSN Messenger Worked perfectly before. Why did I have to type in regsvr32 softpub.dll to solve the problem? What does regsvr32 softpub.dll do?
     
  15. Cheeseball81

    Cheeseball81 Retired Moderator

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    I think it was something to do with the DLL files that are associated with Cryptographic Services. They had to be re-registered.
     
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