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Solved: MSN servise (popipng while working)

Discussion in 'Virus & Other Malware Removal' started by uthanatos, Jul 7, 2007.

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  1. uthanatos

    uthanatos Thread Starter

    Joined:
    Jun 24, 2005
    Messages:
    66
    its a pop up, sbytbot is locking while scanning on my PC

    It is telling me that i have 55 critical errors and i have to logon at helpfixpc.com or something, this PC hasnt ever been updated or has a antivirus program, would like to clean it before updating it, anyone can help?

    A post with HJT logfile will follow
     
  2. uthanatos

    uthanatos Thread Starter

    Joined:
    Jun 24, 2005
    Messages:
    66
    Logfile of HijackThis v1.99.1
    Scan saved at 11:16:01 μμ, on 7/7/2007
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\System32\DVDRAMSV.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\WINDOWS\System32\nvsvc32.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
    C:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe
    C:\WINDOWS\System32\ctfmon.exe
    C:\Program Files\SAGEM\CONN-X SAGEM Fast 800\dslmon.exe
    C:\WINDOWS\system32\RAMASST.exe
    C:\PROGRA~1\HEWLET~1\HPSHAR~1\hpgs2wnf.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Documents and Settings\Stella\Επιφάνεια εργασίας\m\hjt\hjt.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Συνδέσεις
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O2 - BHO: BHOAd - {85589B5D-D53D-4237-A677-46B82EA275F3} - C:\WINDOWS\xhelper.dll
    O3 - Toolbar: &Ραδιόφωνο - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
    O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe
    O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
    O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe"
    O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: DSLMON.lnk = ?
    O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
    O8 - Extra context menu item: Ε&ξαγωγή στο Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: Έρευνα - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
    O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
    O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1183838530625
    O17 - HKLM\System\CCS\Services\Tcpip\..\{62B641E5-EB78-4184-94E5-13064A27E301}: NameServer = 195.170.0.1 195.170.2.2
    O17 - HKLM\System\CS1\Services\Tcpip\..\{62B641E5-EB78-4184-94E5-13064A27E301}: NameServer = 195.170.0.1 195.170.2.2
    O20 - Winlogon Notify: winmxw32 - C:\WINDOWS\SYSTEM32\winmxw32.dll
    O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\System32\DVDRAMSV.exe
    O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
     
  3. MFDnNC

    MFDnNC

    Joined:
    Sep 7, 2004
    Messages:
    49,014
    You have no active AntiVirus!

    Get the free AVG AntiVirus 7.5 install it, check for updates and run a full scan

    AVG 7.5 - http://free.grisoft.com/freeweb.php/doc/2/
    ==========================

    NOTE: If you have downloaded ComboFix previously please delete that version and download it again!

    Download this file :

    http://www.techsupportforum.com/sectools/sUBs/ComboFix.exe
    or
    http://download.bleepingcomputer.com/sUBs/Beta/ComboFix.exe

    Double click combofix.exe & follow the prompts.
    When finished, it shall produce a log for you. Post that log

    Note:
    Do not mouseclick combofix's window while its running. That may cause it to stall

    ====================

    Download Superantispyware (SAS) free home version

    http://www.superantispyware.com/superantispywarefreevspro.html

    Install it and double-click the icon on your desktop to run it.
    · It will ask if you want to update the program definitions, click Yes.
    · Under Configuration and Preferences, click the Preferences button.
    · Click the Scanning Control tab.
    · Under Scanner Options make sure the following are checked:
    o Close browsers before scanning
    o Scan for tracking cookies
    o Terminate memory threats before quarantining.
    o Please leave the others unchecked.
    o Click the Close button to leave the control center screen.
    · On the main screen, under Scan for Harmful Software click Scan your computer.
    · On the left check C:\Fixed Drive.
    · On the right, under Complete Scan, choose Perform Complete Scan.
    · Click Next to start the scan. Please be patient while it scans your computer.
    · After the scan is complete a summary box will appear. Click OK.
    · Make sure everything in the white box has a check next to it, then click Next.
    · It will quarantine what it found and if it asks if you want to reboot, click Yes.
    · To retrieve the removal information for me please do the following:
    o After reboot, double-click the SUPERAntispyware icon on your desktop.
    o Click Preferences. Click the Statistics/Logs tab.
    o Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    o It will open in your default text editor (such as Notepad/Wordpad).
    o Please highlight everything in the notepad, then right-click and choose copy.
    · Click close and close again to exit the program.
    · Please paste that information here for me with a new HijackThis log.

    This will take some time!!!!!!!!
     
  4. uthanatos

    uthanatos Thread Starter

    Joined:
    Jun 24, 2005
    Messages:
    66
    the hijack, combo and superantispyware are as attachments, the problem still exists atm
     

    Attached Files:

  5. uthanatos

    uthanatos Thread Starter

    Joined:
    Jun 24, 2005
    Messages:
    66
    spybot SAD found an alexa related virus, i am starting downloading the windows updates
     
  6. MFDnNC

    MFDnNC

    Joined:
    Sep 7, 2004
    Messages:
    49,014
    Let me know how it goes
     
  7. uthanatos

    uthanatos Thread Starter

    Joined:
    Jun 24, 2005
    Messages:
    66
    it seems a lot better

    apdating on SP2 atm, i will rescan the PC after the full apdate of windows etc.
     
  8. uthanatos

    uthanatos Thread Starter

    Joined:
    Jun 24, 2005
    Messages:
    66
    all updats are up everything seems to work perfectly, thank you for your time dude:)
     
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