Solved: My computer screen is black! Help!

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BartStation

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Jul 12, 2010
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So I opened up my computer and after it is done booting up I see a black screen. I try right clicking and I can not do that. I try to go to task and it works typed in explorer.exe . That does not work. What should I do since I have important files on it. Thanks
 
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Dec 14, 2008
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Continuously tap [F8] key while booting. You will get an XP Boot Options menu.
Select VGA Mode.. Do you have a spare monitor. Does it also come up Black?
 

BartStation

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Jul 12, 2010
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Ok so I tried what you said and hit the vga mode and does not work about having the windows sign the the lines that go across it still comes black. I have tried it with all two of my monitors.
 

BartStation

Thread Starter
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Jul 12, 2010
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The windows logo and under it is a bar thing that goes across and keeps doing that so you know it is loading and then once it passes it I get the black screen. I am able to move mouse around.
 
Joined
Dec 14, 2008
Messages
58
You can move the mouse but get no screen? after the startup progress bar.
Have you tried safe mode yet?
 
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System Restore does not touch personal files. It rolls your windows systems files back to a previous date.
So back screen with
Normal Mode
Safe Mode
VGA mode.
All do the same thing.
Do you have a spare video card?
 

BartStation

Thread Starter
Joined
Jul 12, 2010
Messages
19
Ok since I do not have another video card I could try the system restore as long as I do not lose my files but how do I do the system restore.
 
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Jul 6, 2010
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If I understand you correctly, you have the ability to boot to a black screen and call up the Task Manager. If that be true and IF you had System Restore enabled when this fault occurred, you can run System Restore from the Task Manager > File > Run > New task".

Type %systemroot%\system32\restore\rstrui.exe in for the command and follow the direction given on screen.
 
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