Solved: my-documents access denied

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apple3020

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Jan 18, 2011
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hi! my friends computer crashed and she asked me to transfer her files. i used the coolmax cd 350 combo to transfer them to an external hard drive. i can transfer everything except one folder under my-documents. it keeps saying "access denied." i'm using windows xp home edition service pack 3. i tried transferring in safe mode with administrative account but it's still denied. i also tried my-computer >tools>folder options>view>advance settings but i can't find the "use simple file sharing." please help, those files are her medical files. i'm hoping i can still retrieve them for her. thanks!
 
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apple3020

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Joined
Jan 18, 2011
Messages
3
IT WORKED! I used a laptop with vista and follow Paladinz link. When I told my friend that I was able to transfer her files, she was trilled. Thanks for the help everyone!
 
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