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Solved: my-documents access denied

Discussion in 'All Other Software' started by apple3020, Jan 18, 2011.

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  1. apple3020

    apple3020 Thread Starter

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    hi! my friends computer crashed and she asked me to transfer her files. i used the coolmax cd 350 combo to transfer them to an external hard drive. i can transfer everything except one folder under my-documents. it keeps saying "access denied." i'm using windows xp home edition service pack 3. i tried transferring in safe mode with administrative account but it's still denied. i also tried my-computer >tools>folder options>view>advance settings but i can't find the "use simple file sharing." please help, those files are her medical files. i'm hoping i can still retrieve them for her. thanks!
     
  2. Paladinz

    Paladinz

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  3. TheOutcaste

    TheOutcaste

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  4. Phantom010

    Phantom010 Trusted Advisor

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    If you don't see the Security tab,

    For XP Pro, read THIS.

    For XP Home, simply reboot into Safe Mode.
     
  5. Paladinz

    Paladinz

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    Thanks for correcting me guys, my bad.
     
  6. apple3020

    apple3020 Thread Starter

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    thanks for all your suggestions. i'll try it now :)
     
  7. apple3020

    apple3020 Thread Starter

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    IT WORKED! I used a laptop with vista and follow Paladinz link. When I told my friend that I was able to transfer her files, she was trilled. Thanks for the help everyone!
     
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