Solved: My earphones stopped working

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ChurchillK

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Oct 3, 2008
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My earphones stopped working under Vista. They work under Linux.
I noticed they stopped at about the time I "upgraded" to Vista SP1.
But it could have been a couple of months before the upgrade.

Anyone else know about this problem?
 
Joined
Jan 9, 2004
Messages
437
If you are sure that they still work (try them out on a cd player or something) then the next step is to make sure that your sound card (or onboard sound) is properly installed and enabled.

If you have a sound card, the software that comes with it should have an option in there to set up how you listen to music/movies and such. Make sure it is set to Headphones, and not 5.1 or something.

Also, check the device manager and make sure nothing has a yellow ! by it.

Lets us know what you find out.
 

ChurchillK

Thread Starter
Joined
Oct 3, 2008
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ryanjoachim,

Thanks for your speedy reply. Let me elaborate on the problem.
I have a Toshiba Qosmio notebook. Mine is a dual-booting system:
Vista SP-1 / Linux Ubuntu.

Until June, the earphones worked regardless of which system
was booted. In late July, I installed Vista SP-1. In mid-September,
I noticed the earphones no longer work when I boot in Vista. They
do not work for ANY sound -- system, mp3, DvD, program output.
They still work when I boot in Linux ( though I have not checked
exhaustively that they work for "every" sound in that system ).

I've checked the Device Manager. It has no complaints about
anything.

This is definitely a "Vista" problem. And I am very suspicious of
"features" that MicroSoft continually adds. This "no-earphones"
feature may be part of SP-1. But it could also be something that
was included in a Vista update sometime prior to September. I'd like
to pin it down in order to determine which Vista "updates" I have
to try removing in order to restore the system to proper operation
under Vista.

I have not found anything about this problem on either Toshiba's
nor M/S's websites.
 
Joined
Jan 9, 2004
Messages
437
If you can, try a different set of headphones/speakers when you are using Vista. Vista has an Auto-detect feature for the jacks in your sound card, and usually will automatically detect what you plugged in.
 

ChurchillK

Thread Starter
Joined
Oct 3, 2008
Messages
4
... 'Been too busy to pursue this ...

Your first message jogged my memory. I checked
my system diary and noticed that I allowed installation
of an updated Realtek driver in August. It was identified
as being specifically for Vista. The time frame fits with
the onset of my problems. When I get time, I'll try
uninstalling that driver and restoring the original.

Thanks very much for your help.

-- Karl
 

ChurchillK

Thread Starter
Joined
Oct 3, 2008
Messages
4
It worked ...

o I confirmed that my earphones still did not work.

o I uninstalled the "Vista" driver for RealTek.

o I installed the RealTek driver that came with my
notebook, and re-booted the machine.

o My earphones now work.

Problem solved. :)
 
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