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Solved: My earphones stopped working

Discussion in 'Windows Vista' started by ChurchillK, Oct 3, 2008.

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  1. ChurchillK

    ChurchillK Thread Starter

    Joined:
    Oct 3, 2008
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    My earphones stopped working under Vista. They work under Linux.
    I noticed they stopped at about the time I "upgraded" to Vista SP1.
    But it could have been a couple of months before the upgrade.

    Anyone else know about this problem?
     
  2. ryanjoachim

    ryanjoachim

    Joined:
    Jan 9, 2004
    Messages:
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    If you are sure that they still work (try them out on a cd player or something) then the next step is to make sure that your sound card (or onboard sound) is properly installed and enabled.

    If you have a sound card, the software that comes with it should have an option in there to set up how you listen to music/movies and such. Make sure it is set to Headphones, and not 5.1 or something.

    Also, check the device manager and make sure nothing has a yellow ! by it.

    Lets us know what you find out.
     
  3. ChurchillK

    ChurchillK Thread Starter

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    Oct 3, 2008
    Messages:
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    ryanjoachim,

    Thanks for your speedy reply. Let me elaborate on the problem.
    I have a Toshiba Qosmio notebook. Mine is a dual-booting system:
    Vista SP-1 / Linux Ubuntu.

    Until June, the earphones worked regardless of which system
    was booted. In late July, I installed Vista SP-1. In mid-September,
    I noticed the earphones no longer work when I boot in Vista. They
    do not work for ANY sound -- system, mp3, DvD, program output.
    They still work when I boot in Linux ( though I have not checked
    exhaustively that they work for "every" sound in that system ).

    I've checked the Device Manager. It has no complaints about
    anything.

    This is definitely a "Vista" problem. And I am very suspicious of
    "features" that MicroSoft continually adds. This "no-earphones"
    feature may be part of SP-1. But it could also be something that
    was included in a Vista update sometime prior to September. I'd like
    to pin it down in order to determine which Vista "updates" I have
    to try removing in order to restore the system to proper operation
    under Vista.

    I have not found anything about this problem on either Toshiba's
    nor M/S's websites.
     
  4. ryanjoachim

    ryanjoachim

    Joined:
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    Messages:
    437
    If you can, try a different set of headphones/speakers when you are using Vista. Vista has an Auto-detect feature for the jacks in your sound card, and usually will automatically detect what you plugged in.
     
  5. ChurchillK

    ChurchillK Thread Starter

    Joined:
    Oct 3, 2008
    Messages:
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    ... 'Been too busy to pursue this ...

    Your first message jogged my memory. I checked
    my system diary and noticed that I allowed installation
    of an updated Realtek driver in August. It was identified
    as being specifically for Vista. The time frame fits with
    the onset of my problems. When I get time, I'll try
    uninstalling that driver and restoring the original.

    Thanks very much for your help.

    -- Karl
     
  6. ChurchillK

    ChurchillK Thread Starter

    Joined:
    Oct 3, 2008
    Messages:
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    It worked ...

    o I confirmed that my earphones still did not work.

    o I uninstalled the "Vista" driver for RealTek.

    o I installed the RealTek driver that came with my
    notebook, and re-booted the machine.

    o My earphones now work.

    Problem solved. :)
     
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