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Solved: My friend's Hard Drive it too full....help!

Discussion in 'Windows XP' started by hisbeauty4ashes, Nov 22, 2010.

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  1. hisbeauty4ashes

    hisbeauty4ashes Thread Starter

    Joined:
    Oct 27, 2009
    Messages:
    1,253
    Hi friends,

    My friend who is visiting has a full hard drive and her computer is slow because of it Help!

    Thanks for any help you can give her.

    Happy Thanks Giving!
     
  2. cwwozniak

    cwwozniak Chuck Trusted Advisor

    Joined:
    Nov 28, 2005
    Messages:
    49,399
    Assuming she is running some version of Windows ...

    - Empty the Windows wastebasket

    - If using Outlook Express for e-mail, empty the "Deleted" folder and compress all folders

    - Uninstall any programs that are no longer being used and are not expected to be used.

    - If the computer has a CD or DVD burner, burn needed but not often used documents, photos, music files, etc. to discs. Then confirm that all the files have been successfully burned and can be opened BEFORE deleting them from the hard drive.

    - Get an external USB drive and move files but not installed programs to the external drive.

    - Look into the possibility of replacing the existing drive with a larger capacity one.
     
  3. hisbeauty4ashes

    hisbeauty4ashes Thread Starter

    Joined:
    Oct 27, 2009
    Messages:
    1,253
    Yes all those things were done. My friend is in need of a full cleaning out and needs your help. She has a Gateway Laptop windows Xp operating system.

    Thanks for any service the tech's can provide.
     
  4. Dan Penny

    Dan Penny

    Joined:
    Mar 25, 2005
    Messages:
    525
    A good (free) "cleaner" for removing junk from your system is CCleaner. It also performs a "clean-up" pass on the registry.

    http://www.ccleaner.com/download/
    (Click on Download from FileHippo......, in the PayPal box)

    When the next window opens, click "Download Latest Version" on the right of the page.

    Alternate Download;
    http://www.majorgeeks.com/download4191.html

    Once you download and install it, open the program then click on (left hand side) OPTIONS, then COOKIES. Any cookies you want to save (trusted sites, places you have usernames/passwords), highlight them in the left column, then (using the directional arrows between the panes), move them to the right hand column under "Cookies to keep".

    Still under Options, click on Advanced. Remove the check mark from the box for "Only delete files in Windows Temp folders older than 24 hours".

    Leave all other settings at the default.

    Then click on Cleaner (on the top left). When that window opens, click on Run Cleaner (bottom right of the window.)

    When it finishes, close CCleaner, and restart your machine. (Some files will not be deleted until a restart is performed.)

    I do not advocate running CCleaner on each boot. I run it once or twice a week.


    RegSeeker
    Open it, click on Clean The Registry, then OK.

    Once it's finished, along the bottom of the screen, (near the operation progress bar) click on Select, choose "Select All". Then click on Action, then "Delete selected items".

    All deleted items will be backed up, just click OK for the default backup filenames/locations.

    Close the program and restart the machine.

    NOTE: This is a powerful tool. It has many other settings/tools/tweaks. Use more than what is mentioned above at your own volition/risk.
     
  5. BBQ_SNOB

    BBQ_SNOB Account Closed

    Joined:
    Dec 28, 2006
    Messages:
    34
    Go with www.ccleaner.com like Dan said, but if it won't install try cleaning off some temp files.

    Try this:


    1.

    Click on Start and then Run.
    2.

    In the text box in the Run window, type %Temp% and click OK. A folder full of files and other folders will appear.

    All of the folders and files you see in this Temp folder are no longer being used by Windows XP and can safely be deleted.
    3.

    To remove individual folders or files, hold down your Ctrl key while left-clicking on each item you want delete. Release the Ctrl key when you're finished.

    To delete these items, hit your Delete key or choose File and then Delete from the menu.
    4.

    Confirm that you want to delete the files by clicking Yes on the Confirm Multiple File Delete window that opens.
    5.

    If you'd instead like to remove everything inside the Temp folder, choose Edit and then Select All from the menu.

    Note: If you're prompted that there are hidden files in this folder, just click on OK to bypass the message. A few hidden files hanging out in the Temp folder probably aren't important enough to worry about.
    6.

    Now that all of the files and folders are selected, hit your Delete key or choose File and then Delete from the menu.
    7.

    Confirm that you want to delete the files by clicking Yes on the Confirm Multiple File Delete window that opens.
    8.

    After all of the files have been deleted you can close the window and empty your Recycle Bin, permanently removing the files from your PC.
     
  6. Noyb

    Noyb Trusted Advisor

    Joined:
    May 25, 2005
    Messages:
    19,742
    Do NOT use any registry Cleaners .. or the registry cleaning option of CCleaner ..
    They're not needed and can do more harm than good.
     
  7. Dan Penny

    Dan Penny

    Joined:
    Mar 25, 2005
    Messages:
    525
    I (and many people) have been using CCleaner and RegSeeker for over four or five years, on many machines, and I haven't come across one problem with either of these programs.
     
  8. flavallee

    flavallee Frank Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    63,662
    I second that. Registry cleaner/booster/optimizer/tuneup type programs will do nothing to improve speed or performance. What they can do is break programs and damage the operating system.

    RegSeeker hasn't been updated in several years. I used it a long time ago and found it notorious for breaking Microsoft-named programs.

    -----------------------------------------------------------------
     
  9. flavallee

    flavallee Frank Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    63,662
    Jeanie:

    Do the following in the order listed with your friend's Gateway laptop.

    ---------------------------------------------------------------

    Go here and click the green icon to download and save HiJackThis 2.0.4.

    After it's been downloaded and saved, close all open windows first, then double-click the saved file to install it. Allow it to install in its default location.

    After it's been installed, start it and then click "Do a system scan and save a log file".

    When the scan is finished in less than 30 seconds, a log file will appear. Save that log file.

    Return here to your thread, then copy-and-paste the entire log file here.

    ----------------------------------------------------------------

    Start HiJackThis, but don't run a scan.

    Click on the "Open The Misc Tools Section" button.

    Click on the "Open Uninstall Manager" button.

    Click on the "Save List" button.

    Save the "uninstall_list.txt" file somewhere. It'll then open in Notepad.

    Return here to your thread, then copy-and-paste the entire file here.

    ----------------------------------------------------------------
     
  10. gfne

    gfne

    Joined:
    Oct 28, 2010
    Messages:
    660
    Not sure if what has been said above cleans out the contents of c:\windows\temp, but you can take a look.
     
  11. hisbeauty4ashes

    hisbeauty4ashes Thread Starter

    Joined:
    Oct 27, 2009
    Messages:
    1,253
    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 6:25:30 PM, on 11/23/2010
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.17055)
    Boot mode: Normal
    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\PROGRA~1\AVG\AVG10\avgchsvx.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\AVG\AVG10\avgwdsvc.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Program Files\Maxtor\Sync\SyncServices.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
    C:\WINDOWS\system32\igfxtray.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\Program Files\X3watch\x3watch.exe
    C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe
    C:\Program Files\AVG\AVG10\avgtray.exe
    C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
    C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
    C:\Program Files\AVG\AVG10\avgnsx.exe
    C:\Program Files\AVG\AVG10\avgemcx.exe
    C:\Program Files\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\PROGRA~1\AVG\AVG10\avgrsx.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\msiexec.exe
    C:\Program Files\AVG\AVG10\avgcsrvx.exe
    C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gmail.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG10\avgssie.dll
    O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - (no file)
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.5612.1312\swg.dll
    O3 - Toolbar: (no name) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - (no file)
    O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
    O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
    O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [Reminder] %WINDIR%\Creator\Remind_XP.exe
    O4 - HKLM\..\Run: [Recguard] %WINDIR%\SMINST\RECGUARD.EXE
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
    O4 - HKLM\..\Run: [x3watch] C:\Program Files\X3watch\x3watch.exe
    O4 - HKLM\..\Run: [mxomssmenu] "C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe"
    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
    O4 - HKLM\..\Run: [BrStsWnd] C:\Program Files\Brownie\BrstsWnd.exe Autorun
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [AVG_TRAY] C:\Program Files\AVG\AVG10\avgtray.exe
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
    O4 - Global Startup: Install Pending Files.LNK = C:\Program Files\SIFXINST\SIFXINST.EXE
    O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
    O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O15 - Trusted Zone: http://www.lcu.edu
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {34F12AFD-E9B5-492A-85D2-40FA4535BE83} (AxProdInfoCtl Class) - http://www.symantec.com/techsupp/activedata/nprdtinf.cab
    O16 - DPF: {3EA4FA88-E0BE-419A-A732-9B79B87A6ED0} (CTVUAxCtrl Object) - http://dl.tvunetworks.com/TVUAx.cab
    O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www2.snapfish.com/SnapfishActivia.cab
    O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1006.cab
    O16 - DPF: {55027008-315F-4F45-BBC3-8BE119764741} (Slide Image Uploader Control) - http://static.slide.com/uploader/SlideImageUploader.cab
    O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
    O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
    O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG10\avgpp.dll
    O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
    O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG10\avgwdsvc.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Maxtor Service (Maxtor Sync Service) - Seagate Technology LLC - C:\Program Files\Maxtor\Sync\SyncServices.exe
    O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
    O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    --
    End of file - 8391 bytes
     
  12. hisbeauty4ashes

    hisbeauty4ashes Thread Starter

    Joined:
    Oct 27, 2009
    Messages:
    1,253
    32 Bit HP CIO Components Installer
    Adobe Flash Player 10 ActiveX
    Adobe Flash Player 10 Plugin
    Adobe Reader 7.1.0
    Adobe Shockwave Player
    Apple Application Support
    Apple Mobile Device Support
    Apple Software Update
    AVG 2011
    AVG 2011
    AVG 2011
    Bonjour
    Brother HL-2170W
    Conexant AC-Link Audio
    EPSON Printer Software
    Google Toolbar for Internet Explorer
    Google Toolbar for Internet Explorer
    Google Update Helper
    Google Updater
    HiJackThis
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
    Hotfix for Windows Internet Explorer 7 (KB947864)
    Hotfix for Windows XP (KB914440)
    Hotfix for Windows XP (KB915865)
    Hotfix for Windows XP (KB952287)
    Hotfix for Windows XP (KB961118)
    Hotfix for Windows XP (KB970653-v3)
    Hotfix for Windows XP (KB976098-v2)
    Hotfix for Windows XP (KB979306)
    Hotfix for Windows XP (KB981793)
    Intel(R) Extreme Graphics 2 Driver
    iTunes
    Malwarebytes' Anti-Malware
    Maxtor Manager
    Maxtor Manager
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1 Security Update (KB979906)
    Microsoft .NET Framework 2.0 Service Pack 2
    Microsoft .NET Framework 3.0 Service Pack 2
    Microsoft .NET Framework 3.5 SP1
    Microsoft .NET Framework 3.5 SP1
    Microsoft AntiSpyware
    Microsoft Internationalized Domain Names Mitigation APIs
    Microsoft National Language Support Downlevel APIs
    Microsoft Office 2000 Premium
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    MSXML 4.0 SP2 (KB927978)
    MSXML 4.0 SP2 (KB936181)
    MSXML 4.0 SP2 (KB954430)
    MSXML 4.0 SP2 (KB973688)
    MSXML 6 Service Pack 2 (KB973686)
    Picasa 3
    PowerDVD
    QuickTime
    Security Update for Windows Internet Explorer 7 (KB938127)
    Security Update for Windows Internet Explorer 7 (KB939653)
    Security Update for Windows Internet Explorer 7 (KB942615)
    Security Update for Windows Internet Explorer 7 (KB944533)
    Security Update for Windows Internet Explorer 7 (KB950759)
    Security Update for Windows Internet Explorer 7 (KB953838)
    Security Update for Windows Internet Explorer 7 (KB956390)
    Security Update for Windows Internet Explorer 7 (KB958215)
    Security Update for Windows Internet Explorer 7 (KB960714)
    Security Update for Windows Internet Explorer 7 (KB961260)
    Security Update for Windows Internet Explorer 7 (KB963027)
    Security Update for Windows Internet Explorer 7 (KB969897)
    Security Update for Windows Internet Explorer 7 (KB972260)
    Security Update for Windows Internet Explorer 7 (KB974455)
    Security Update for Windows Internet Explorer 7 (KB976325)
    Security Update for Windows Internet Explorer 7 (KB978207)
    Security Update for Windows Internet Explorer 7 (KB982381)
    Security Update for Windows Media Player (KB911564)
    Security Update for Windows Media Player (KB952069)
    Security Update for Windows Media Player (KB954155)
    Security Update for Windows Media Player (KB968816)
    Security Update for Windows Media Player (KB973540)
    Security Update for Windows Media Player (KB978695)
    Security Update for Windows Media Player 10 (KB911565)
    Security Update for Windows Media Player 10 (KB917734)
    Security Update for Windows Media Player 10 (KB936782)
    Security Update for Windows Media Player 6.4 (KB925398)
    Security Update for Windows XP (KB2229593)
    Security Update for Windows XP (KB893756)
    Security Update for Windows XP (KB896358)
    Security Update for Windows XP (KB896423)
    Security Update for Windows XP (KB896424)
    Security Update for Windows XP (KB896688)
    Security Update for Windows XP (KB899587)
    Security Update for Windows XP (KB899591)
    Security Update for Windows XP (KB900725)
    Security Update for Windows XP (KB901017)
    Security Update for Windows XP (KB902400)
    Security Update for Windows XP (KB904706)
    Security Update for Windows XP (KB905414)
    Security Update for Windows XP (KB905749)
    Security Update for Windows XP (KB905915)
    Security Update for Windows XP (KB908519)
    Security Update for Windows XP (KB908531)
    Security Update for Windows XP (KB911280)
    Security Update for Windows XP (KB911562)
    Security Update for Windows XP (KB911567)
    Security Update for Windows XP (KB911927)
    Security Update for Windows XP (KB912812)
    Security Update for Windows XP (KB912919)
    Security Update for Windows XP (KB913446)
    Security Update for Windows XP (KB913580)
    Security Update for Windows XP (KB914388)
    Security Update for Windows XP (KB914389)
    Security Update for Windows XP (KB916281)
    Security Update for Windows XP (KB917159)
    Security Update for Windows XP (KB917344)
    Security Update for Windows XP (KB917422)
    Security Update for Windows XP (KB917953)
    Security Update for Windows XP (KB918118)
    Security Update for Windows XP (KB918439)
    Security Update for Windows XP (KB918899)
    Security Update for Windows XP (KB919007)
    Security Update for Windows XP (KB920213)
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    Security Update for Windows XP (KB920670)
    Security Update for Windows XP (KB920683)
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    Security Update for Windows XP (KB922616)
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    Security Update for Windows XP (KB941202)
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    Security Update for Windows XP (KB941569)
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    Security Update for Windows XP (KB941693)
    Security Update for Windows XP (KB943055)
    Security Update for Windows XP (KB943460)
    Security Update for Windows XP (KB943485)
    Security Update for Windows XP (KB944653)
    Security Update for Windows XP (KB945553)
    Security Update for Windows XP (KB946026)
    Security Update for Windows XP (KB946648)
    Security Update for Windows XP (KB948590)
    Security Update for Windows XP (KB948881)
    Security Update for Windows XP (KB950749)
    Security Update for Windows XP (KB950760)
    Security Update for Windows XP (KB950762)
    Security Update for Windows XP (KB950974)
    Security Update for Windows XP (KB951066)
    Security Update for Windows XP (KB951376)
    Security Update for Windows XP (KB951376-v2)
    Security Update for Windows XP (KB951698)
    Security Update for Windows XP (KB951748)
    Security Update for Windows XP (KB952004)
    Security Update for Windows XP (KB952954)
    Security Update for Windows XP (KB953839)
    Security Update for Windows XP (KB954211)
    Security Update for Windows XP (KB954600)
    Security Update for Windows XP (KB955069)
    Security Update for Windows XP (KB956391)
    Security Update for Windows XP (KB956572)
    Security Update for Windows XP (KB956802)
    Security Update for Windows XP (KB956803)
    Security Update for Windows XP (KB956841)
    Security Update for Windows XP (KB956844)
    Security Update for Windows XP (KB957095)
    Security Update for Windows XP (KB957097)
    Security Update for Windows XP (KB958470)
    Security Update for Windows XP (KB958644)
    Security Update for Windows XP (KB958687)
    Security Update for Windows XP (KB958690)
    Security Update for Windows XP (KB958869)
    Security Update for Windows XP (KB959426)
    Security Update for Windows XP (KB960225)
    Security Update for Windows XP (KB960715)
    Security Update for Windows XP (KB960803)
    Security Update for Windows XP (KB960859)
    Security Update for Windows XP (KB961371)
    Security Update for Windows XP (KB961373)
    Security Update for Windows XP (KB961501)
    Security Update for Windows XP (KB968537)
    Security Update for Windows XP (KB969059)
    Security Update for Windows XP (KB969898)
    Security Update for Windows XP (KB969947)
    Security Update for Windows XP (KB970238)
    Security Update for Windows XP (KB970430)
    Security Update for Windows XP (KB971468)
    Security Update for Windows XP (KB971486)
    Security Update for Windows XP (KB971557)
    Security Update for Windows XP (KB971633)
    Security Update for Windows XP (KB971657)
    Security Update for Windows XP (KB971961)
    Security Update for Windows XP (KB972270)
    Security Update for Windows XP (KB973346)
    Security Update for Windows XP (KB973354)
    Security Update for Windows XP (KB973507)
    Security Update for Windows XP (KB973525)
    Security Update for Windows XP (KB973869)
    Security Update for Windows XP (KB973904)
    Security Update for Windows XP (KB974112)
    Security Update for Windows XP (KB974318)
    Security Update for Windows XP (KB974392)
    Security Update for Windows XP (KB974571)
    Security Update for Windows XP (KB975025)
    Security Update for Windows XP (KB975467)
    Security Update for Windows XP (KB975560)
    Security Update for Windows XP (KB975561)
    Security Update for Windows XP (KB975562)
    Security Update for Windows XP (KB975713)
    Security Update for Windows XP (KB977165-v2)
    Security Update for Windows XP (KB977816)
    Security Update for Windows XP (KB977914)
    Security Update for Windows XP (KB978037)
    Security Update for Windows XP (KB978251)
    Security Update for Windows XP (KB978262)
    Security Update for Windows XP (KB978338)
    Security Update for Windows XP (KB978542)
    Security Update for Windows XP (KB978601)
    Security Update for Windows XP (KB978706)
    Security Update for Windows XP (KB979309)
    Security Update for Windows XP (KB979482)
    Security Update for Windows XP (KB979559)
    Security Update for Windows XP (KB979683)
    Security Update for Windows XP (KB980195)
    Security Update for Windows XP (KB980218)
    Security Update for Windows XP (KB980232)
    Security Update for Windows XP (KB981349)
    Skype 2.5
    Soft Data Fax Modem with SmartCP
    Sony Picture Utility
    Symantec KB-DocID:2003093015493306
    Synaptics Pointing Device Driver
    Texas Instruments PCIxx21/x515 drivers.
    Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
    Update for Windows Internet Explorer 7 (KB976749)
    Update for Windows Internet Explorer 7 (KB980182)
    Update for Windows XP (KB894391)
    Update for Windows XP (KB898461)
    Update for Windows XP (KB900485)
    Update for Windows XP (KB904942)
    Update for Windows XP (KB910437)
    Update for Windows XP (KB916595)
    Update for Windows XP (KB920872)
    Update for Windows XP (KB922582)
    Update for Windows XP (KB925720)
    Update for Windows XP (KB927891)
    Update for Windows XP (KB929338)
    Update for Windows XP (KB930916)
    Update for Windows XP (KB931836)
    Update for Windows XP (KB932823-v3)
    Update for Windows XP (KB933360)
    Update for Windows XP (KB936357)
    Update for Windows XP (KB938828)
    Update for Windows XP (KB942763)
    Update for Windows XP (KB951072-v2)
    Update for Windows XP (KB955759)
    Update for Windows XP (KB955839)
    Update for Windows XP (KB967715)
    Update for Windows XP (KB968389)
    Update for Windows XP (KB971737)
    Update for Windows XP (KB973687)
    Update for Windows XP (KB973815)
    Windows Backup Utility
    Windows Feature Pack for Storage (32-bit) - IMAPI update for Blu-Ray
    Windows Imaging Component
    Windows Internet Explorer 7
    Windows Media Format Runtime
    Windows Media Player 10
    Windows XP Hotfix - KB886185
    Windows XP Hotfix - KB887472
    Windows XP Hotfix - KB887742
    X3watch 5.0.5
     
  13. valis

    valis Moderator

    Joined:
    Sep 24, 2004
    Messages:
    67,514
    Then count yourself lucky, my friend. :)

    I, personally, have had to repair at least 3 dozen rigs that CCleaner alone has cratered (only the registry part of CCleaner; the regular cleaner is okey doke), and god alone knows how many rigs from other, so-called 'optimization' apps.
     
  14. flavallee

    flavallee Frank Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    63,662
    The startup load needs trimming down. Some of them don't need to auto-load and run at all, and others can be manually started when needed.

    Click Start - Run, type in MSCONFIG and then click OK - Startup(tab).

    Remove the checkmark in these startup entries. Be aware that .exe may be missing from the names.

    RemoteControl or PDVDServ.exe
    (Leave it checked only if a remote control is actually being used with the computer)

    Reminder or Remind_XP.exe

    IgfxTray or igfxtray.exe

    HotKeysCmds or hkcmd.exe

    gcasServ or gcasServ.exe

    x3watch or x3watch.exe

    KernelFaultCheck or dumprep 0 -k

    BrStsWnd or BrstsWnd.exe

    QuickTime Task or qttask.exe

    swg or GoogleToolbarNotifier.exe

    Install Pending Files or SIFXINST.EXE

    After you're done, click Apply - OK/Close - Exit Without Restart. You don't want to restart the computer just yet.

    Click Start - Run, type in SERVICES.MSC and then click OK.

    Expand the window so you can see the list more clearly.

    Double-click on these service entries to open their properties window.

    Google Update Service

    Google Software Updater

    InstallDriver Table Manager

    Symantec Core LC


    If "Startup Type" is set on Automatic, change it to Manual, then click Apply - OK.

    If "Startup Type" is already set on Manual, close the properties window and do nothing.

    After you're done, close the services window and then restart the computer.

    When the small System Configuration Utility window appears during restart, ignore the message.

    Put a checkmark in that window, then click OK to close it.

    --------------------------------------------------

    Go into Add Or Remove Programs, then uninstall these programs.

    Apple Software Update

    Google Update Helper

    Google Updater

    Microsoft AntiSpyware


    --------------------------------------------------

    Download and save these programs. Don't install or run them or do anything with them yet.

    SUPERAntiSpyware 4.46.0.1000 (The free version)

    Norton Removal Tool 2011.0.1.9

    --------------------------------------------------

    Is a Maxtor external hard drive still being used?

    Is Skype still being used?

    Are Brother and Epson and Sony peripherals still being used?

    --------------------------------------------------
     
  15. hisbeauty4ashes

    hisbeauty4ashes Thread Starter

    Joined:
    Oct 27, 2009
    Messages:
    1,253
    Okay I did all the above. Yes she has the Skype, Brother, ony is in use. The Epson says no software can be removed when I try to delete it. Hummm

    Thanks again.
     
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