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Solved: My printer wont print

Discussion in 'Hardware' started by Jake Bullet, Jan 2, 2011.

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  1. Jake Bullet

    Jake Bullet Thread Starter

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    Hello

    I have installed my DX4450 printer on windows 7. it says its working fine but when i try to print a test page or anything it immediatly comes up with an error. its all connected fine and can find the device easily enough. whats the problem?
     
  2. flavallee

    flavallee Trusted Advisor

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    Since you didn't provide a full description of your DX4450, I'm going to assume it's an Epson Stylus DX4450 printer. Is that correct?

    Are you using Windows 7(32-bit) or Windows 7(64-bit)?

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  3. Jake Bullet

    Jake Bullet Thread Starter

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    Correct. Epson Stylus. Also iIt is windows7 64 bit system.
     
  4. flavallee

    flavallee Trusted Advisor

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    Go to the "Drivers & Support" section, then select "Windows 7 64-bit" for the operating system, then select "Online Support & Manuals". Hopefully, one of the links will resolve your problem.

    If you haven't installed the driver for it yet, select "Drivers & Software", then click "Driver" to download and install the driver.

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  5. Jake Bullet

    Jake Bullet Thread Starter

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    Ok. Will try this, then get back to you. Thanks.
     
  6. Jake Bullet

    Jake Bullet Thread Starter

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    tried looking through there couldn't find anything. tried getting their driver but doesn't work.

    ok tried re-doing it from disc i have. this is what happens.

    1. connect cable
    2. (after cable is in) product recognised, and at bottom flashes up driver installed successfully.
    3. after short time comes up product not recognised.

    what is going on?
     
  7. flavallee

    flavallee Trusted Advisor

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    Jake:

    I don't know what else to tell you without being there and having a "hands on" with your computer and printer.

    I've used nothing but HP Deskjet and HP Photosmart printers for over 13 years, so I'm not personally familiar with Epson and other brands.

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  8. Jake Bullet

    Jake Bullet Thread Starter

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    Hi thanks for the help.

    i went back and tried the driver off that site again. oddly enough i kept pressing setup and going through the install over and over and for some reason it worked after a while. i don't get why but as long as it does i don't care.

    again thanks for the help
     
  9. flavallee

    flavallee Trusted Advisor

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    I'm glad to hear you got it working. (y)

    You're welcome. :)

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