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Solved: My system is hanging on startup.

Discussion in 'Windows XP' started by aibohphobic, Feb 1, 2005.

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  1. aibohphobic

    aibohphobic Thread Starter

    Joined:
    Apr 6, 2004
    Messages:
    13
    Hi,

    I am currently running XP on my system. About three days ago, my system suddenly started taking longer to boot.

    The extra boot time comes in the form of a black screen with a flashing cursor in the top left, where my system does not appear to be doing anything. This screen appears immediately before the Windows XP loading screen. I have tried Tweak XP utilities to try and speed up my startup. Failing that, I tried a system restore to a few days prior to this strange occurrance. Every time I try to run system restore, however, I am confronted with an error upon startup that tells me that system restore was unsuccessful. I have tried a variety of system restore dates, and all have been unsuccessful. I have tried sweeps with Spysweeper and Norton, and neither have brought any more insight into this problem. Any help you could provide would be greatly appreciated.
     
  2. aibohphobic

    aibohphobic Thread Starter

    Joined:
    Apr 6, 2004
    Messages:
    13
    It now seems that my computer has deleted all my system restore points. These restore points were plentiful yesterday when I first posted, and now there is only one for 10am today. Any help on this subject would be greatly appreciated as the problem is getting worse.
     
  3. telecom69

    telecom69 Gone but never forgotten

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    Oct 12, 2001
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    9,807
  4. aibohphobic

    aibohphobic Thread Starter

    Joined:
    Apr 6, 2004
    Messages:
    13
    Logfile of HijackThis v1.99.0
    Scan saved at 7:25:34 AM, on 2/3/2005
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\csrss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\System32\DVDRAMSV.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\WINDOWS\System32\wdfmgr.exe
    C:\Program Files\NASDAK\OmniMouse Driver\4.06\MOUSE32A.EXE
    C:\Program Files\Omni\Omni keyboard driver\5.0\KbdAp32A.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
    C:\WINDOWS\system32\RAMASST.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\WINDOWS\system32\calc.exe
    C:\Documents and Settings\Amy\Desktop\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://start.shaw.ca
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.google.ca/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Shaw Internet
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = proxy:8080
    R3 - Default URLSearchHook is missing
    N2 - Netscape 6: user_pref("browser.startup.homepage", "http://fxgblwnbudykqwpibztofejd.com/8IU/9fooOX4/KG9wwF_kH6SnVr0_KePYUjSLD0iqAgs.htm");\nuser_pref("browser.startup.page", 1); (C:\Documents and Settings\Amy\Application Data\Mozilla\Profiles\default\2nh4oz18.slt\prefs.js)
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: NavErrRedir Class - {0E682909-858C-4eb4-9613-393F979CC518} - C:\PROGRA~1\CURSOR~2\CURSOR~1.DLL
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll (file missing)
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
    O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
    O4 - HKLM\..\Run: [LWBMOUSE] C:\Program Files\NASDAK\OmniMouse Driver\4.06\MOUSE32A.EXE
    O4 - HKLM\..\Run: [LWBKEYBOARD] C:\Program Files\Omni\Omni keyboard driver\5.0\KbdAp32A.exe
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKCU\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /0
    O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
    O8 - Extra context menu item: &Search - http://bar.mywebsearch.com/menusearch.html?p=ZNxmk181XXCA
    O9 - Extra button: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe
    O9 - Extra 'Tools' menuitem: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE (file missing)
    O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE (file missing)
    O14 - IERESET.INF: START_PAGE_URL=http://start.shaw.ca
    O16 - DPF: DigiChat Applet - http://host2.digichat.com/DigiChat/DigiClasses/Client_IE.cab
    O16 - DPF: Yahoo! Canasta - http://download.games.yahoo.com/games/clients/y/yt1_x.cab
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=34738&clcid=0x409
    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
    O16 - DPF: {99802379-7362-40E2-9D28-8A3B9AF880B7} - http://hotsearchbar.com/toolbar2/winhot32.cab
    O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
    O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Password Validation - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Symantec Settings Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\System32\DVDRAMSV.exe
    O23 - Service: Norton AntiVirus Auto-Protect Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
    O23 - Service: Norton AntiVirus Firewall Monitor Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
    O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
    O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
    O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: Symantec SPBBCSvc - Unknown - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe (file missing)
    O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    O23 - Service: SymWMI Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
     
  5. telecom69

    telecom69 Gone but never forgotten

    Joined:
    Oct 12, 2001
    Messages:
    9,807
    Put a tick by each of the following and have hijack fix them after closing any open windows

    R3 - Default URLSearchHook is missing
    O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll (file missing
    O8 - Extra context menu item: &Search - http://bar.mywebsearch.com/menusear...?p=ZNxmk181XXCA
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE (file missing)
    O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE (file missing)
    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/...all/xscan53.cab
    O23 - Service: Symantec SPBBCSvc - Unknown - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe (file missing
     
  6. aibohphobic

    aibohphobic Thread Starter

    Joined:
    Apr 6, 2004
    Messages:
    13
    Hi, I removed the files you listed. It cut down my restart time by about 2.5 min or so. (Thank you so much!) It seems to have kept the system restore dates I made yesterday, which is a good thing. My restore dates from the last several months are gone though. I just wanted to make sure: My computer instead of just staying on the flashing screen for a couple minutes now flashes about 3-4 times instead. (It didn't do that before when things were good.) Should I be worried?
     
  7. telecom69

    telecom69 Gone but never forgotten

    Joined:
    Oct 12, 2001
    Messages:
    9,807
  8. Dr Dave

    Dr Dave

    Joined:
    Apr 8, 2002
    Messages:
    1,156
    To keep from being re-infected switch from IE to Firefox. Its not only faster,but its safer. I use it on all my computers.
     
  9. aibohphobic

    aibohphobic Thread Starter

    Joined:
    Apr 6, 2004
    Messages:
    13
    All scans came up clear
     
  10. telecom69

    telecom69 Gone but never forgotten

    Joined:
    Oct 12, 2001
    Messages:
    9,807
  11. aibohphobic

    aibohphobic Thread Starter

    Joined:
    Apr 6, 2004
    Messages:
    13
    Thank you so much. My startup time is back to normal. you're the best!
     
  12. telecom69

    telecom69 Gone but never forgotten

    Joined:
    Oct 12, 2001
    Messages:
    9,807
    Glad to have been of help (y) take care .....
     
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