Solved: My wireless computer is stuck on "acquiring network address"

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RRaskolnikov

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Joined
Feb 6, 2013
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5
I put in the wireless software, typed in the correct ID and password, and it says I'm connected, but I'm not, and the network icon on the taskbar is stuck on "acquiring network address".

The wired computer is working fine, so there's definitely no problem there.

I tried disconnecting and reconnecting the adapter, but that didn't do anything.

Tried restarted the computer. That didn't do anything, either.

What's the problem?

I'm not sure if this will help any, but just so you know, I recently reinstalled Windows on this computer. Not sure if that's relevant or not.
 

etaf

Wayne
Moderator
Joined
Oct 2, 2003
Messages
65,456
can we see a device manager screen shot
------------------------------------------------------------------------
Device Manager
Post back the results in device manager
You will now need to take a screen shot and copy that back to the working PC.
Save the file to a USB flash drive or other removable media. Plug it into the working computer with internet access and copy the screen shot and attach the screen shot in a reply on the forum here.

how to access device manager for different windows versions
http://www.computerhope.com/issues/ch000833.htm

Hold the Windows key and press Pause key, should open to allow device manager to be seen, menu on the left hand side

on a laptop you may need to use Hold the Windows key and press FN key + the pause key

if the above does not work then

Windows 7 or Vista
Click on the Start Orb > In the Start Search box type > device manager and then press enter
or
Start > control Panel {Vista set to classic view}> system > {Vista, device manager on left hand side} {XP hardware Tab, device manager button} >
start > control panel> System and Security> Device Manager

Windows 8
If you happen to be using a keyboard with Windows 8, the quickest way to open Device Manager is via its shortcut on the Power User Menu, accessible by pressing the WINDOW and the X keys together.
If on a touch screen - have a read here http://pcsupport.about.com/od/windows-8/a/device-manager-windows-8.htm

once you are in device manager then

network adaptors, click on the + > post back the devices listed there
are there any ! ? or X

post a screen shot of the device manager - network adapters

To post a screen shot of the active window.
Windows XP
Hold the Alt key and press the PrtScn key. Open the Windows PAINT application (Start> All Programs> Accessories> Paint) and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file.

Vista or Windows 7
you can use the "snipping tool" which is found in Start> All programs> Accessories> Snipping Tool

Windows 8
you can use the snipping tool > Open Snipping Tool (From the Windows 8 Start Screen, type "snip" and press enter.
>Press the Esc. key.
>go back to your Windows 8 start screen - Swipe from left or press Window Button
>Press Ctrl+PrntScr button to use Snipping Tool


To upload the screen shot to the forum, open the full reply window ("Go Advanced" button) and use the Manage Attachments button to upload it here.
Full details are available here http://library.techguy.org/wiki/TSG_Posting_a_Screenshot
 

RRaskolnikov

Thread Starter
Joined
Feb 6, 2013
Messages
5
I can't get online, so I don't have any way to upload the picture.

EDIT: And I don't have a USB flash drive.
 

RRaskolnikov

Thread Starter
Joined
Feb 6, 2013
Messages
5
Nevermind. I got it.

The problem with that I was putting the password into "create a passphrase" rather than "enter a passphrase manually" or whatever it says. A simple mistake, I know.

Anyway, thanks for the help, etaf.
 
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