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[SOLVED] NEC SS 870 Printer

Discussion in 'Hardware' started by Lowrider, Jan 22, 2002.

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  1. Lowrider

    Lowrider Thread Starter

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    After a number of unsuccessful attempts, I found the manual for my mother board which gives the DEL key as the entry to the BIOS. The parallel port is DISABLED. So do I enable it, save the settings, exit, and try to add a printer to the parallel port LPT1?
     
  2. ~Candy~

    ~Candy~ Retired Administrator

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    Yes, enable it, save changes. When windows restarts, it should find new hardware.....may or may not ask for the windows install cd......then go to device manager and be sure it's listed there with no exclamation marks or error messages, then give the printer install another try :)
     
  3. Lowrider

    Lowrider Thread Starter

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    Ok, went into the Power Management Setup of BIOS and enabled the parallel port under the **Reload Global Timer Events ** and exited with save. When I rebooted the computer there was no prompt or indication that there was a new device. I selected the Add New Hardware option on the Control Panel. I followed the instructions that the Add Printer Wizard gave me, but when it came to the window where I select a port, the LPT1 was not listed, only COM ports. One note, before I edited the BIOS, I used the DOS printscreen feature which worked fine. It also worked after. Any further suggestions?
     
  4. Letterman

    Letterman

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    I'm trying to remember how this works, but you may have to remove your printer and ports from your registry and then reboot.

    Something to that effect. Acacandy may know.

    And may I say that Acacandy is sure a kind, patient person.


    Letterman
     
  5. ~Candy~

    ~Candy~ Retired Administrator

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    That's a strange sounding heading to find the parallel port under....are you sure? Can you take another look around...there should also be info on com ports.
     
  6. Lowrider

    Lowrider Thread Starter

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    The only other information I can find on the parallel port is on the Integrated Peripherals page. It has the following:

    Outboard Parallel Port: 378/IRQ7
    Parallel Port Mode : SPP

    I can find no specific reference to the COM ports on any of the pages, i.e.

    COM1: ....
    COM2: ....

    etc.
     
  7. ~Candy~

    ~Candy~ Retired Administrator

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    That's it! It appears to be enabled already....are you sure it's not showing up in device manager? Maybe under 'other' with an exclamation mark?
     
  8. Lowrider

    Lowrider Thread Starter

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    There is one entry under Device Manager

    ? Other Devices
    ? Unknown Device
    ? Unknown Device
     
  9. ~Candy~

    ~Candy~ Retired Administrator

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    Go ahead and remove whatever is listed under unknown devices....then restart the computer.....see if windows will pick up an LPT port.

    And another thing just crossed my mind....we're for absolute certain this is a parallel printer correct?
     
  10. Lowrider

    Lowrider Thread Starter

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    Yes, this is a parallel printer. The connector to the printer is 36-pin. I tried what you suggested. No success. Downloaded drivers from NEC. No success. Thanks for your help. I have learned a lot. Maybe on Monday, I'll take it in to the shop where I bought it and let them have a look at it. When I find out what the problem was, I'll let you know for future reference. Thanks again.
     
  11. Lowrider

    Lowrider Thread Starter

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    When I tried to access the Windows help files on the Start menu, the file was missing. I had a hunch that maybe some other files were missing. I reinstalled windows after which I was able to find the LPT1 and reinstall the drivers. Everything is working fine. Now if I can find which of my kids messed things up.......
     
  12. ~Candy~

    ~Candy~ Retired Administrator

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    Sorry, can't help you with that! :D

    Thanks for letting us know how you fixed it....I'll mark it solved!

    Have a great evening!
     
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