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Solved: Need Help Please !

Discussion in 'Windows 7' started by reolited13, Feb 10, 2013.

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  1. reolited13

    reolited13 Thread Starter

    Joined:
    Feb 10, 2013
    Messages:
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    Hello i need some help. The problem is that when ill start my windows coming up some debug error and i dont know how to fix this.
    It comes up with notepad file windows will start and popup out like this
    [0123/093326:WARNING:backend_impl.cc(1609)] Messed up entry found.
    [0123/093326:WARNING:backend_impl.cc(1895)] Destroying invalid entry.
    [0123/184537:WARNING:dns_config_service_win.cc(481)] Failed to read DnsConfig.

    Anyone can help me what to do ??
    Sry for my bad english but i hope u understand :)

    Regards reolited13
     
  2. rainforest123

    rainforest123

    Joined:
    Dec 28, 2004
    Messages:
    8,256
    r 13:
    Hello & Welcome to Tech Guy Forum.

    Please:
    provide the brand, model & model # of your computer if available
    run this forum's sys info utility; paste the results in a reply at this thread
    http://library.techguy.org/wiki/TSG_Valuable_links

    When did the problem begin? Sometimes the exact date is important.

    What changed? A hardware or software install or removal; update to W7 [ check the update history ], a program [ anti malware or other ]?

    Boot to safe mode. What happens?

    In normal mode:
    start > search
    type: msconfig.exe
    left click it in the results
    the system config will open
    Is it in normal mode

    Left click the "services" tab
    Take screen shots as you scroll through the listings until we know the services

    Left click the "startup" tab
    Take screen shots as you scroll through the listings until we know the startup items
    Left click cancel

    use the snipping tool, or a different method to create screen shots
    start > programs / all programs . accessories > system tools > snipping tool

    return to this thread >"go advanced" > manage attachments
    browse ; upload ; close ; submit reply

    RF123
     
  3. reolited13

    reolited13 Thread Starter

    Joined:
    Feb 10, 2013
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    Maybe u can help me trought the skype ?
     
  4. rainforest123

    rainforest123

    Joined:
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    r :
    NOPE

    The forum is designed to be available to ALL who are interested.

    Remote assistance is a challenge.

    Learn to take screen shots & explain the situation as best you can.
    :)

    RF123
     
  5. rainforest123

    rainforest123

    Joined:
    Dec 28, 2004
    Messages:
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    Screen Shot
    Use W7's snipping tool, or follow the instructions, below
    http://windows.microsoft.com/en-US/w...e-screen-shots

    or
    http://www.bleepingcomputer.com/tuto...snipping-tool/

    screenshot

    On your keyboard, look for a key labeled "print screen" OR "PrtSc" OR "PRN SCN" or some variation.
    When you want to capture that which is displayed, press the print screen button.
    Open Paint [ start > programs / all programs > accessories > paint [ rarely MS Paint]
    Maximize Paint
    left click "edit"
    Left click "paste"
    file > save as.
    Save the file to any location of your choice.
    File name: your choice, for example: "filename"
    save as type: left click down pointing arrow. Left click jpg / jpeg
    Left click "save" / "ok".

    The file name has now been saved as filename.jpg [ or filename.jpeg ].


    Return to the thread.
    Left click "go advanced".

    Left click "manage attachments"
    left click "browse"
    browse to the location, on your computer, where you saved "filename.jpg"
    Left click filename.jpg
    left click "open"
    left click Upload"
    close window of upload screen after the file has been uploaded.

    enter text into the reply area.
    left click "submit"


    If there is information on the screen that you don't want to display, you can use the eraser [ looks like a bar of soap, left column, 2nd from the top. You can remove large areas by clicking on the dotted outline column button, top, right column, then drag your mouse while holding down left mouse button ] to surround that which you don't want displayed. Then, press "delete" on your keyboard. Then save.

    RF123
     
  6. reolited13

    reolited13 Thread Starter

    Joined:
    Feb 10, 2013
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    Okay Sry :)

    I found this and i think this is strange doesent have to be all these blue blinks or how they call !

    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
    Processor: Intel(R) Core(TM) i3-2310M CPU @ 2.10GHz, Intel64 Family 6 Model 42 Stepping 7
    Processor Count: 4
    RAM: 4007 Mb
    Graphics Card: NVIDIA GeForce GT 540M, 1023 Mb
    Hard Drives: C: Total - 244191 MB, Free - 65024 MB; D: Total - 340684 MB, Free - 181396 MB;
    Motherboard: ASUSTeK Computer Inc., K53SV
    Antivirus: Trend Micro Titanium Internet Security, Updated: Yes, On-Demand Scanner: Enabled
     

    Attached Files:

  7. rainforest123

    rainforest123

    Joined:
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    Messages:
    8,256
    Good start.
    Scroll up so that a new set of items is displayed. Take another screen shot. Repeat until all of the items on this [ startup ] tab, and then all of the items on the "services" tab.

    RF123
     
  8. reolited13

    reolited13 Thread Starter

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    Feb 10, 2013
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    So this is under the service
     

    Attached Files:

  9. reolited13

    reolited13 Thread Starter

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    So this is startup
     

    Attached Files:

    • lala.png
      lala.png
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      31
  10. dvk01

    dvk01 Moderator Malware Specialist

    Joined:
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    Messages:
    56,236
    First Name:
    Derek
    are you trying to use this computer as a server, rather than a home computer?

    follow advice here and post the logs those programs make in your next reply here
     
  11. reolited13

    reolited13 Thread Starter

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    No its just home computer !
     
  12. dvk01

    dvk01 Moderator Malware Specialist

    Joined:
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    Messages:
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    First Name:
    Derek
    it will almost certainly be facebook desktop messenger causing it
    I can't easily see it listed in your screenshots as a start up item, but once we see the logs that I have asked for, which are much easier to read rather than looking at confusing screenshots, with limited information in them, we can hopefully determine & fix your problem

    Edit

    AFTER posting the logs then uninstall facebook messenger, then do this
    1.
    Click the Start button Picture of the Start button.

    2.
    In the search box, type command prompt.

    3.
    In the list of results, right-click Command Prompt, and then click Run as administrator. Administrator permission required If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

    4.
    At the command prompt, type ipconfig /flushdns. < press enter>



    then reboot 3 or 4 times & tell us if the problem has cured
     
  13. reolited13

    reolited13 Thread Starter

    Joined:
    Feb 10, 2013
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    i think u might be right because after installing this messenger it started to come out !
     
  14. rainforest123

    rainforest123

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    Ah Ha. My learning continues.

    RF123
     
  15. rainforest123

    rainforest123

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