[Solved] need help removing webdialer and browser hijacking

This webdialer seems to pop up at start up and ever hour and can't get rid of it. internet explorer has also been hijacked. I've updated the files for both Adawrae and Spybot. Both Adaware and Spybot S&D has detected the hijack but has been unsuccessful at permanently removing it. Adaware & Spybot S&D doesn't even detect the webdialer.

I need help. Here is the HijackThis log.

Logfile of HijackThis v1.98.2
Scan saved at 9:54:05 AM, on 9/5/2004
Platform: Windows 2000 SP3 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\System32\Ati2evxx.exe
C:\Program Files\Network Associates\VirusScan\avsynmgr.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\winlb.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\snmp.exe
C:\WINNT\System32\mspmspsv.exe
C:\WINNT\system32\svchost.exe
C:\bentaa\beremote.exe
C:\Program Files\Network Associates\VirusScan\VsStat.exe
C:\Program Files\Network Associates\VirusScan\Vshwin32.exe
C:\Program Files\Common Files\Network Associates\McShield\mcshield.exe
C:\Program Files\Network Associates\VirusScan\Webscanx.exe
C:\Program Files\Network Associates\VirusScan\Avconsol.exe
C:\WINNT\system32\atiptaxx.exe
C:\Program Files\DELL\AccessDirect\dadapp.exe
C:\WINNT\system32\PRPCUI.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\WINNT\system32\WLANSTA.EXE
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Program Files\Cisco Systems\Aironet Client Monitor\ACUMon.Exe
C:\WINNT\nethi32.exe
C:\WINNT\system32\internat.exe
C:\Program Files\FreeRam XP PRo\FreeRAM XP Pro 1.40.exe
C:\WINNT\ors-.exe
C:\WINNT\SPs-PEs-32.exe
C:\WINNT\system32\ntSPntPE.exe
C:\WINNT\orhh64or.exe
C:\WINNT\system32\ors-SPPE.exe
C:\WINNT\system32\nt32s-.exe
C:\WINNT\system32\orPEhhs-.exe
C:\WINNT\system32\sy32.exe
C:\WINNT\explorer.exe
C:\Program Files\Lavasoft\Ad-aware 6\Ad-aware.exe
C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
C:\WINNT\system32\odbccr32.exe
C:\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://business.dellnet.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINNT\system32\cnixi.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINNT\system32\cnixi.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINNT\system32\cnixi.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINNT\system32\cnixi.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINNT\system32\cnixi.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINNT\system32\cnixi.dll/sp.html#37049
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINNT\system32\cnixi.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Kyocera Wireless Corp.
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {BEC15DCD-6C71-A3A0-22AE-3BCF2936CA3E} - C:\WINNT\addnl.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_5_0.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [DadApp] C:\Program Files\DELL\AccessDirect\dadapp.exe
O4 - HKLM\..\Run: [PRPCMonitor] PRPCUI.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ExcelAutoSave] regedit /s C:\Apps\MSOffice\excel.reg
O4 - HKLM\..\Run: [EudoraINISetup] C:\Program Files\Eudora\EudoraINISetup.EXE /s
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [WLANSTA.EXE] WLANSTA.EXE START
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ACUMon] "C:\Program Files\Cisco Systems\Aironet Client Monitor\ACUMon.Exe" -a
O4 - HKLM\..\Run: [nethi32.exe] C:\WINNT\nethi32.exe
O4 - HKCU\..\Run: [Internat.exe] internat.exe
O4 - HKCU\..\Run: [FreeRAM XP] "C:\Program Files\FreeRam XP PRo\FreeRAM XP Pro 1.40.exe" -win
O4 - HKCU\..\Run: [odbccr32] C:\WINNT\system32\odbccr32.exe
O4 - HKCU\..\Run: [ors-] C:\WINNT\ors-.exe
O4 - HKCU\..\Run: [SPs-PEs-32] C:\WINNT\SPs-PEs-32.exe
O4 - HKCU\..\Run: [ntSPntPE] C:\WINNT\system32\ntSPntPE.exe
O4 - HKCU\..\Run: [orhh64or] C:\WINNT\orhh64or.exe
O4 - HKCU\..\Run: [ors-SPPE] C:\WINNT\system32\ors-SPPE.exe
O4 - HKCU\..\Run: [nt32s-] C:\WINNT\system32\nt32s-.exe
O4 - HKCU\..\Run: [orPEhhs-] C:\WINNT\system32\orPEhhs-.exe
O4 - HKCU\..\Run: [sy32] C:\WINNT\system32\sy32.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\System32\msjava.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O15 - Trusted Zone: http://ithil.intra.kyocera-wireless.com
O15 - Trusted Zone: http://maus.intra.kyocera-wireless.com
O15 - Trusted Zone: http://minus.intra.kyocera-wireless.com
O15 - Trusted Zone: http://tirith.intra.kyocera-wireless.com
O16 - DPF: {09883431-7429-11D5-8B69-0050049F5256} (VBAuthentic.Authentic) - https://www.metrobankdirect.com/download/Authentic/VBAuthentic.cab
O16 - DPF: {1D0D9077-3798-49BB-9058-393499174D5D} - file://c:\counter.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yinst20040510.cab
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52....com/mickey/us/win/QuickTimeFullInstaller.exe
O16 - DPF: {9b935470-ad4a-11d5-b63e-00c04faedb18} -
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/suite/autocomplete.cab
O16 - DPF: {E27DFDA8-7292-49F1-BDC6-25B3993E8E08} (IDeRMA41.ctlRMATool) - http://plm/iDweb2004-1/Core_sys/cab/IDeRMA41.CAB
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = intra.kyocera-wireless.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = intra.kyocera-wireless.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = intra.kyocera-wireless.com

 

Hi Spam-N-Rice

Welcome to TSG!

Please rescan with Hijack This and post a fresh log.

Also Click here to download getservice.zip and unzip it to your desktop. Open the Getservice folder and click on the getservices.bat file. A notepad will open up with a long list of Services. Please save that notepad file and attach it to your next reply to this thread. It will be easier to attach it rather than copy and paste because it will be too long to paste in one post.

After you post the next Hijack This log and the getservice list, it is very important that you not restart your computer or attempt to do anything to remove this until I have posted the removal directions because the files and the entries in HJT will change and we will have to start all over again. It would be best that you do nothing at all with the computer until you get the directions.

 

Below is the latest HijackThis log and attached is the GetService results.

TIA.


Logfile of HijackThis v1.98.2
Scan saved at 7:23:02 PM, on 9/5/2004
Platform: Windows 2000 SP3 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\System32\Ati2evxx.exe
C:\Program Files\Network Associates\VirusScan\avsynmgr.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\winlb.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\snmp.exe
C:\WINNT\System32\mspmspsv.exe
C:\WINNT\system32\svchost.exe
C:\bentaa\beremote.exe
C:\Program Files\Network Associates\VirusScan\VsStat.exe
C:\Program Files\Network Associates\VirusScan\Vshwin32.exe
C:\Program Files\Common Files\Network Associates\McShield\mcshield.exe
C:\Program Files\Network Associates\VirusScan\Avconsol.exe
C:\Program Files\Network Associates\VirusScan\Webscanx.exe
C:\WINNT\system32\atiptaxx.exe
C:\Program Files\DELL\AccessDirect\dadapp.exe
C:\WINNT\system32\PRPCUI.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\WINNT\system32\WLANSTA.EXE
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Program Files\Cisco Systems\Aironet Client Monitor\ACUMon.Exe
C:\WINNT\nethi32.exe
C:\WINNT\system32\internat.exe
C:\Program Files\FreeRam XP PRo\FreeRAM XP Pro 1.40.exe
C:\WINNT\ors-.exe
C:\WINNT\SPs-PEs-32.exe
C:\WINNT\system32\ntSPntPE.exe
C:\WINNT\orhh64or.exe
C:\WINNT\system32\ors-SPPE.exe
C:\WINNT\system32\nt32s-.exe
C:\WINNT\system32\orPEhhs-.exe
C:\WINNT\system32\sy32.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINNT\explorer.exe
C:\WINNT\system32\odbccr32.exe
C:\Documents and Settings\nfuertes\My Documents\UpdatesNDrivers\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://business.dellnet.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINNT\system32\tcifh.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINNT\system32\tcifh.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINNT\system32\tcifh.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINNT\system32\tcifh.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINNT\system32\tcifh.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINNT\system32\tcifh.dll/sp.html#37049
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINNT\system32\tcifh.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Kyocera Wireless Corp.
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {BEC15DCD-6C71-A3A0-22AE-3BCF2936CA3E} - C:\WINNT\addnl.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_5_0.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [DadApp] C:\Program Files\DELL\AccessDirect\dadapp.exe
O4 - HKLM\..\Run: [PRPCMonitor] PRPCUI.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ExcelAutoSave] regedit /s C:\Apps\MSOffice\excel.reg
O4 - HKLM\..\Run: [EudoraINISetup] C:\Program Files\Eudora\EudoraINISetup.EXE /s
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [WLANSTA.EXE] WLANSTA.EXE START
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ACUMon] "C:\Program Files\Cisco Systems\Aironet Client Monitor\ACUMon.Exe" -a
O4 - HKLM\..\Run: [nethi32.exe] C:\WINNT\nethi32.exe
O4 - HKCU\..\Run: [Internat.exe] internat.exe
O4 - HKCU\..\Run: [FreeRAM XP] "C:\Program Files\FreeRam XP PRo\FreeRAM XP Pro 1.40.exe" -win
O4 - HKCU\..\Run: [odbccr32] C:\WINNT\system32\odbccr32.exe
O4 - HKCU\..\Run: [ors-] C:\WINNT\ors-.exe
O4 - HKCU\..\Run: [SPs-PEs-32] C:\WINNT\SPs-PEs-32.exe
O4 - HKCU\..\Run: [ntSPntPE] C:\WINNT\system32\ntSPntPE.exe
O4 - HKCU\..\Run: [orhh64or] C:\WINNT\orhh64or.exe
O4 - HKCU\..\Run: [ors-SPPE] C:\WINNT\system32\ors-SPPE.exe
O4 - HKCU\..\Run: [nt32s-] C:\WINNT\system32\nt32s-.exe
O4 - HKCU\..\Run: [orPEhhs-] C:\WINNT\system32\orPEhhs-.exe
O4 - HKCU\..\Run: [sy32] C:\WINNT\system32\sy32.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\System32\msjava.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O15 - Trusted Zone: http://ithil.intra.kyocera-wireless.com
O15 - Trusted Zone: http://maus.intra.kyocera-wireless.com
O15 - Trusted Zone: http://minus.intra.kyocera-wireless.com
O15 - Trusted Zone: http://tirith.intra.kyocera-wireless.com
O16 - DPF: {09883431-7429-11D5-8B69-0050049F5256} (VBAuthentic.Authentic) - https://www.metrobankdirect.com/download/Authentic/VBAuthentic.cab
O16 - DPF: {1D0D9077-3798-49BB-9058-393499174D5D} - file://c:\counter.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yinst20040510.cab
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52....com/mickey/us/win/QuickTimeFullInstaller.exe
O16 - DPF: {9b935470-ad4a-11d5-b63e-00c04faedb18} -
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/suite/autocomplete.cab
O16 - DPF: {E27DFDA8-7292-49F1-BDC6-25B3993E8E08} (IDeRMA41.ctlRMATool) - http://plm/iDweb2004-1/Core_sys/cab/IDeRMA41.CAB
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = intra.kyocera-wireless.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = intra.kyocera-wireless.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = intra.kyocera-wireless.com

 

I am pasting the Service info here for my reference. Now please rescan with Hijack This and post a fresh log one more time.

SERVICE_NAME: O?’ŽrtñåȲ$Ó
(null)
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 0 IGNORE
BINARY_PATH_NAME : C:\WINNT\system32\winlb.exe /s
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Network Security Service
DEPENDENCIES :
SERVICE_START_NAME: LocalSystem

 

Here is the lastest HijackThis log. I appreciate your help!

Logfile of HijackThis v1.98.2
Scan saved at 8:44:34 PM, on 9/6/2004
Platform: Windows 2000 SP3 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\System32\Ati2evxx.exe
C:\Program Files\Network Associates\VirusScan\avsynmgr.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\winlb.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\snmp.exe
C:\WINNT\System32\mspmspsv.exe
C:\WINNT\system32\svchost.exe
C:\bentaa\beremote.exe
C:\Program Files\Network Associates\VirusScan\VsStat.exe
C:\Program Files\Network Associates\VirusScan\Vshwin32.exe
C:\Program Files\Common Files\Network Associates\McShield\mcshield.exe
C:\Program Files\Network Associates\VirusScan\Avconsol.exe
C:\Program Files\Network Associates\VirusScan\Webscanx.exe
C:\WINNT\system32\atiptaxx.exe
C:\Program Files\DELL\AccessDirect\dadapp.exe
C:\WINNT\system32\PRPCUI.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\WINNT\system32\WLANSTA.EXE
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Program Files\Cisco Systems\Aironet Client Monitor\ACUMon.Exe
C:\WINNT\nethi32.exe
C:\WINNT\system32\internat.exe
C:\Program Files\FreeRam XP PRo\FreeRAM XP Pro 1.40.exe
C:\WINNT\ors-.exe
C:\WINNT\SPs-PEs-32.exe
C:\WINNT\system32\ntSPntPE.exe
C:\WINNT\orhh64or.exe
C:\WINNT\system32\ors-SPPE.exe
C:\WINNT\system32\nt32s-.exe
C:\WINNT\system32\orPEhhs-.exe
C:\WINNT\system32\sy32.exe
C:\WINNT\explorer.exe
C:\WINNT\Temp\c45c.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Yahoo!\Messenger\YPager.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\nfuertes\My Documents\UpdatesNDrivers\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://business.dellnet.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINNT\kebnl.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINNT\kebnl.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINNT\kebnl.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINNT\kebnl.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINNT\kebnl.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINNT\kebnl.dll/sp.html#37049
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINNT\kebnl.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Kyocera Wireless Corp.
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {510847C3-9BAC-CF48-D172-5E6876EB9E20} - C:\WINNT\ipgm.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_5_0.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [DadApp] C:\Program Files\DELL\AccessDirect\dadapp.exe
O4 - HKLM\..\Run: [PRPCMonitor] PRPCUI.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ExcelAutoSave] regedit /s C:\Apps\MSOffice\excel.reg
O4 - HKLM\..\Run: [EudoraINISetup] C:\Program Files\Eudora\EudoraINISetup.EXE /s
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [WLANSTA.EXE] WLANSTA.EXE START
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ACUMon] "C:\Program Files\Cisco Systems\Aironet Client Monitor\ACUMon.Exe" -a
O4 - HKLM\..\Run: [nethi32.exe] C:\WINNT\nethi32.exe
O4 - HKCU\..\Run: [Internat.exe] internat.exe
O4 - HKCU\..\Run: [FreeRAM XP] "C:\Program Files\FreeRam XP PRo\FreeRAM XP Pro 1.40.exe" -win
O4 - HKCU\..\Run: [odbccr32] C:\WINNT\system32\odbccr32.exe
O4 - HKCU\..\Run: [ors-] C:\WINNT\ors-.exe
O4 - HKCU\..\Run: [SPs-PEs-32] C:\WINNT\SPs-PEs-32.exe
O4 - HKCU\..\Run: [ntSPntPE] C:\WINNT\system32\ntSPntPE.exe
O4 - HKCU\..\Run: [orhh64or] C:\WINNT\orhh64or.exe
O4 - HKCU\..\Run: [ors-SPPE] C:\WINNT\system32\ors-SPPE.exe
O4 - HKCU\..\Run: [nt32s-] C:\WINNT\system32\nt32s-.exe
O4 - HKCU\..\Run: [orPEhhs-] C:\WINNT\system32\orPEhhs-.exe
O4 - HKCU\..\Run: [sy32] C:\WINNT\system32\sy32.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\System32\msjava.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O15 - Trusted Zone: http://ithil.intra.kyocera-wireless.com
O15 - Trusted Zone: http://maus.intra.kyocera-wireless.com
O15 - Trusted Zone: http://minus.intra.kyocera-wireless.com
O15 - Trusted Zone: http://tirith.intra.kyocera-wireless.com
O16 - DPF: {09883431-7429-11D5-8B69-0050049F5256} (VBAuthentic.Authentic) - https://www.metrobankdirect.com/download/Authentic/VBAuthentic.cab
O16 - DPF: {1D0D9077-3798-49BB-9058-393499174D5D} - file://c:\counter.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yinst20040510.cab
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52....com/mickey/us/win/QuickTimeFullInstaller.exe
O16 - DPF: {9b935470-ad4a-11d5-b63e-00c04faedb18} -
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/suite/autocomplete.cab
O16 - DPF: {E27DFDA8-7292-49F1-BDC6-25B3993E8E08} (IDeRMA41.ctlRMATool) - http://plm/iDweb2004-1/Core_sys/cab/IDeRMA41.CAB
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = intra.kyocera-wireless.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = intra.kyocera-wireless.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = intra.kyocera-wireless.com

 

First Click here to download cwsserviceremove.zip and unzip it to your desktop and have it ready to run later.
___________________________________________________________________________

Click here to download CWShredder. Do Not run it yet. Download it to the desktop and have it ready to run later.

____________________________________________________________________

Click here to download AboutBuster created by Rubber Ducky.

Unzip AboutBuster to the Desktop then click the "Update Button" then click "Check for Update" and download the updates and then click "Exit" because I don't want you to run it yet. Just get the updates so it is ready to run later in safe mode.
_____________________________________________________________________

Now go ahead and set your computer to show hidden files like so:

Click on My Computer then click Tools > Folder Options. In Folder options click on the View tab. Under Files and Folders tick "Show hidden files and folders" then uncheck "Hide file extensions for known file types" and uncheck "Hide protected operating system files (recommended)". Now click "Like current folder" then "Apply" and "OK"
______________________________________________________________________

Sign off the internet and remain offline until this procedure is complete. Unplug your modem or disconnect the cable or phone line. Copy these instructions to notepad and save them on your desktop for easy access. You must follow these directions exactly and you cannot skip any part of it.
______________________________________________________________________


Click Start > Run > and type in:

services.msc

Click OK.

In the services window find Network Security Service.
Rightclick and choose "Properties". On the "General" tab under "Service Status" click the "Stop" button to stop the service. Beside "Startup Type" in the dropdown menu select "Disabled". Click Apply then OK. Exit the Services utility.
______________________________________________________________________

Restart to safe mode.

How to start your computer in safe mode


Perform the following steps in safe mode:

____________________________________________________________________


Double click on the cwsserviceemove.reg file you downloaded at the beginning to enter into the registry. Answer yes when asked to have it's contents added to the registry.
____________________________________________________________________

Go to Start > Run and type Hijackthis. Press enter to start HijackThis. DO NOT OPEN ANYTHING ELSE!

Put a check by these entries in Hijack This and click the "Fix Checked" button:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINNT\kebnl.dll/sp.html#37049

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINNT\kebnl.dll/sp.html#37049

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINNT\kebnl.dll/sp.html#37049

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINNT\kebnl.dll/sp.html#37049

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINNT\kebnl.dll/sp.html#37049

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINNT\kebnl.dll/sp.html#37049

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINNT\kebnl.dll/sp.html#37049

R3 - Default URLSearchHook is missing

O2 - BHO: (no name) - {510847C3-9BAC-CF48-D172-5E6876EB9E20} - C:\WINNT\ipgm.dll

O4 - HKLM\..\Run: [nethi32.exe] C:\WINNT\nethi32.exe

O4 - HKCU\..\Run: [odbccr32] C:\WINNT\system32\odbccr32.exe

O4 - HKCU\..\Run: [ors-] C:\WINNT\ors-.exe

O4 - HKCU\..\Run: [SPs-PEs-32] C:\WINNT\SPs-PEs-32.exe

O4 - HKCU\..\Run: [ntSPntPE] C:\WINNT\system32\ntSPntPE.exe

O4 - HKCU\..\Run: [orhh64or] C:\WINNT\orhh64or.exe

O4 - HKCU\..\Run: [ors-SPPE] C:\WINNT\system32\ors-SPPE.exe

O4 - HKCU\..\Run: [nt32s-] C:\WINNT\system32\nt32s-.exe

O4 - HKCU\..\Run: [orPEhhs-] C:\WINNT\system32\orPEhhs-.exe

O4 - HKCU\..\Run: [sy32] C:\WINNT\system32\sy32.exe

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present

O16 - DPF: {1D0D9077-3798-49BB-9058-393499174D5D} - file://c:\counter.cab

O16 - DPF: {9b935470-ad4a-11d5-b63e-00c04faedb18} -

Find and delete these files:

C:\WINNT\orhh64or.exe
C:\WINNT\ors-.exe
C:\WINNT\SPs-PEs-32.exe
C:\WINNT\ipgm.dll
C:\WINNT\nethi32.exe
C:\WINNT\system32\odbccr32.exe
C:\WINNT\system32\ntSPntPE.exe
C:\WINNT\system32\ors-SPPE.exe
C:\WINNT\system32\nt32s-.exe
C:\WINNT\system32\orPEhhs-.exe
C:\WINNT\system32\sy32.exe
C:\WINNT\system32\winlb.exe

Navigate to the C:\WINNT\Temp folder. Open the Temp folder and go to Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.

Next navigate to the C:\Documents and Settings\nfuertes (Repeat for all user names)\Local Settings\Temp folder. Open the Temp folder and go to Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.

Finally go to Control Panel > Internet Options. On the General tab under "Temporary Internet Files" Click "Delete Files". Put a check by "Delete Offline Content" and click OK. Click on the Programs tab then click the "Reset Web Settings" button. Click Apply then OK.

________________________________________________________________________

Next run aboutbuster. Double click aboutbuster.exe, click OK, click Start, then click OK. This will scan your computer for the bad files and delete them.
_______________________________________________________________________

Finally, run CWShredder. Just click on the cwshredder.exe then click "Fix" (Not "Scan only") and let it do it's thing.
_______________________________________________________________________

Boot back into Windows now.

Go here and do an online virus scan.

Be sure and put a check in the box by "Auto Clean" before you do the scan. If it finds anything that it cannot clean have it delete it or make a note of the file location so you can delete it yourself. Housecall will detect the leftover files from this hijacker.



This hijacker is known to alter or delete certain files so check this out please:

Download the Hoster from here . UnZip the file and press "Restore Original Hosts" and press "OK". Exit Program.

If you have Spybot S&D installed you will also need to replace one file.
Go here and download SDHelper.dll. Copy the file to the folder containing your Spybot S&D program (normally C:\Program Files\Spybot - Search & Destroy)

Check in the C:\WINNT\system32 folder to be sure you have a file named Shell.dll. If you do not have one, go to the C:\WINNT\system32\dllcache folder.
Find shell.dll and right click on it. Choose Copy from the menu.
Open the System32 folder and right click on an empty space in the window. Choose Paste from the menu.


control.exe may have been deleted.
See if control.exe is present in C:\WINNT\system32

If control.exe isn't there, Click here to download control_2000.zip.

Unzip the file and copy the new control.exe file to the C:\WINNT\System32 folder.


IMPORTANT!: Please check your ActiveX security settings. They may have been changed by this CWS variant to allow ALL ActiveX!! If they have been changed, reset your active x security settings in IE as recommended here.

 

Problem solved! However, I wasn't able to d/l the SDHelper.dll file since the site wasn't accessible.

Thanks so much for the help.

 

You're Welcome!

You can uninstall/reinstall Spybot to fix the missing file.

 

Glad we could help!

Check this out for info on how to tighten your security settings and some good free tools to help prevent this from happening again.

I'm closing this thread. If you need it reopened please PM me or one of the other mods.

Anyone else with a similar problem please start a "New Thread".