Solved: Need help salvaging computer or test software

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ninja6

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Jan 21, 2013
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Hey guys, need help with my computer, here goes:

I have an HP pavillion dv 7 dual core laptop running windows vista

My computer was running laggy for about a week until I got a BSOD reading : IRQL not less or equal
Since rebooting, I can only get to the screen that has the microsoft loading bar, then when the screen to normally log in to the computer is supposed to pop up, it goes dark except for my mouse cursor and stays that way.

I looked up the code and most people seem to think it's a driver or memory issue. So because I cannot boot windows at all I plugged in UBCD from a hard drive and ran memtest86+ and got 5 passes so it's not memory related. I am now running Vivard, the hdd surface test, and got 7 little squares of red saying they are unreadable but the rest of my hard drive is fine. So basically I need something that I can boot before windows to check drivers or something in the hope that my hard drive can still run and at the very least i can collect the important irreplaceable files on my computer.

Let me know what other information one might need to give advice. Thanks guys
 

SUEOHIO

SUE
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Jan 30, 2007
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3,754
If the hard drive is indeed failing get a usb sata/ide connector and pull out the hard drive and connect it to another computer. hopefully if the drive isnt completely toast you will be able to salvage whatever it is you dont want lost forever. after getting what you need from the old drive if you can burn it to a cd or dvd so you will have it if ever needed.hopefully a new hard drive will solve the problem.
 

ninja6

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Jan 21, 2013
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The only thing about that is i've tried opening up this laptop before and couldn't figure out a way to access the hard drive. It doesn't really open up to show the hard drive. Ive figured out a way to copy files to a flash drive through the BIOS command prompt (as long as i know the exact file path) which is how I'm saving stuff, but i don't know if i can get the laptop open enough to pull out the hard drive and replace it. Would I be better off just buying a new computer? I don't have money for one and I'll try opening it again but if i can't replace it then am i out of luck?
 

TerryNet

Terry
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"pavillion dv 7" narrows the search to over 300 HP products. So I cannot say anything about yours. If it is similar to the one I picked at random and you are following the Maintenance and Service Guide instructions for your model you should be able to remove or replace the hard drive with some care and time.
 

mtzlplex

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Just a suggestion to try if you`ve a mind to, Puppy Linux live cd for trying to collect your data.
 

ninja6

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Jan 21, 2013
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Sweet thanks guys. I'm downloading puppy linux now and will see what i can save. As for my hard drive, the manual looks like my computer so hopefully the steps will get my hdd out.
 

ninja6

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Jan 21, 2013
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5
So i downloaded puppy linux and retrieved all my valuable files. But now the question is: after running a surface test there are 7 sectors (or partitions i don't remember) that are unreadable on my hdd. So do i reinstall windows and hope the problem stemmed from a driver in the first place or am i going to have to buy a new hard drive anyway?
 

TerryNet

Terry
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I would go ahead an install Windows and then run disk check (chkdsk /f) multiple times until no errors or the errors look benign. You've definitely received a warning that your hard drive is imperfect, but I wouldn't give up on it yet.

On my two most used PCs I run disk check almost every week, just to be on top of any errors that may crop up, That frequency may be overkill, but you shouldn't wait for the next crash to give your drive a little TLC.
 

SUEOHIO

SUE
Joined
Jan 30, 2007
Messages
3,754
On most not all laptops once you get the hang of it removing and replacing a hard drive is very easy.i can have it done in about 5 minutes.since all of my laptops now take SATA drives i have a few spares i keep on hand so if one dies im good to go.
 

ninja6

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Joined
Jan 21, 2013
Messages
5
So i ran chkdsk several times and every time it said it found no errors so for the time being it looks like I won't have to replace my hdd. I installed windows 7 (I have the upgrade disk) and its working fine and all my valuables were backed up thanks to puppy linux. But now i have the manual if i need to replace my hard drive. So once again the day is saved thanks to the dudes (and possibly girls) of techguy forums.
 
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