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Solved: Need new OS for old laptop

Discussion in 'Windows XP' started by goedel, Nov 24, 2011.

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  1. goedel

    goedel Thread Starter

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    Recently, I tried to "improve" something on my Windows XP based, Dell Inspiron laptop, vintage 2004, and instead of improving I spoiled the OS, then reinstalled it from a CD. It has only the basic drivers, and Dell does not seem to offer drivers for it any longer. For example, I cannot get the higher resolution viewing on my monitor.

    Is there an OS available with drivers that will permit me to browse the internet, manage files and perform other basic tasks, or must I resign myself to throwing the laptop into the toxic waste dump? The hard-drive is only 13GB, and I have 1 GB of RAM.
     
  2. flavallee

    flavallee Trusted Advisor

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    Is this a continuation from this thread?

    ----------------------------------------------------------

    A hard drive format and clean reinstall of Windows XP usually won't install the drivers for all of a computer's devices.

    That's why you need to know the identity of its devices and have the Windows XP drivers available before you start.

    ---------------------------------------------------------

    What's currently listed in the Device Manager in these headings?

    Display Adapters

    IDE ATA/ATAPI Controllers

    Network Adapters

    Other Devices

    Sound Video And Game Controllers


    --------------------------------------------------------

    What's the model name and model number of that Dell?

    What's the 7-character service tag number on the sticker?

    --------------------------------------------------------
     
  3. goedel

    goedel Thread Starter

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    Yes, it is a sequel to that thread. I'll respond shortly with the information you requested. Thanks for your reply.
     
  4. flavallee

    flavallee Trusted Advisor

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    Take your time. I'm getting ready to go off-line and may not be back on-line until tomorrow morning.

    ---------------------------------------------------------
     
  5. goedel

    goedel Thread Starter

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    That's fine! Enjoy the Thanksgiving!
     
  6. goedel

    goedel Thread Starter

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    flavellee, When you have time, here are the data you requested:

    Display adapter - nothing shown
    IDE ATA/ATAPI Controllers
    Intel(R) 82801 DBM Ultra ATA Storage Controller - 24CA
    Primary IDE Channel
    Secondary IDE Channel
    (all of the above three have 2001 drivers)
    Network Adapters - nothing shown
    ? Other Devices
    ? ! Ethernet controllers
    ? ! Multimedia audio controllers
    ? ! Network controller
    ? ! PCI modem
    ? ! Video controller
    ? ! Video controller VGA compatible
    Sound video and game controllers
    Audio codecs
    Legacy audio devices
    Legacy video capture devices
    Media control devices
    Video codecs

    Model name and number: Inspiron 1150
    Service tag 8P8TT41
     
  7. flavallee

    flavallee Trusted Advisor

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    According to what's currently listed in the Device Manager, the drivers for the display controller, audio controller, network controller, 56K modem, and chipset need to be installed.

    According to service tag number 8P8TT41, here is the Dell support site that's specifc ONLY to your Dell Inspiron 1150 laptop. I suggest you add and save this site in your browser favorites/bookmarks list so you can readily refer to it when needed.

    The "Drivers & Downloads" section has drivers for these devices:

    SIGMATEL STAC 9750 AC'97
    Version: 5.10.0.3952
    Date: 01/22/2007

    Intel Mobile Chipset
    Version: 5.00.1012
    Date: 02/26/2004

    Broadcom V.92 MDC Modem
    Version: 3.5.25
    Date: 02/26/2004

    Conexant D480 V.92 MDC Modem
    Versison: 7.23.01
    Date: 07/08/2005

    Broadcom 440x 10/100 Integrated Controller
    Version: 4.23
    Date: 05/19/2005

    Dell Wireless WLAN Card (US)
    Version: 5.60.18.9
    Date: 03/22/2007

    Dell TrueMobile 1300 MPCI Card (US)
    Version: 4.10.40.11
    Date: 12/19/2006

    Intel PRO/Wireless 2100 LAN MiniPCI Adapter
    Version: 7.1.4.4
    Date: 07/27/2005

    Intel Extreme Graphics 855 GM
    Version: 6.14.10.4363
    Date: 08/25/2005

    Download and save all these drivers, then burn them off to a CD-R or copy them to a USB thumb driver or both.

    Do NOT install any of them yet because we need to confirm first which devices are in that laptop.

    Double-click these entries in the Device Manager so you can bring up their properties window:

    Ethernet controllers
    Multimedia audio controllers
    Network controller
    PCI modem
    Video controller
    Video controller VGA compatible


    Click the "Details" tab, then select "Hardware Id".

    You will see a string that has VEN_####&DEV_#### as part of the string.

    Advise what the numbers and letters are that follow VEN_ and DEV_ .

    Be real careful not to make any typos because those codes are how the devices are identified.

    -------------------------------------------------------
     
  8. goedel

    goedel Thread Starter

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    flavellee: OK, will do with care. I'll get back to you later today or tomorrow. Thanks!
     
  9. flavallee

    flavallee Trusted Advisor

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    You're welcome. :)

    I'll check your thread later this afternoon and/or tomorrow morning. (y)

    Just be patient and we'll get you going again.

    --------------------------------------------------------
     
  10. goedel

    goedel Thread Starter

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    Dr flavallee: I have followed your Rx and have 9 files associated carefully with the descriptions you sent me. In addition, there were 2 files that seem to have downloaded along with the 9 of your list. What they are, I could not tell but they have filenames of R81871.exe and R99039.exe. All 11 are on my desktop's hard-drive and on a CD-ROM.

    The VEN and DEV data you requested are:

    CONTROLLER VEN_ DEV_
    ethernet 14E4 4401
    mutimedia audio 8086 24C5
    network 14E4 4319
    PCI modem 8086 24C6
    video 8086 3582
    video VGA compatible 8086 3582

    I checked all the above data to prevent typos.

    Thanks!
     
  11. Squashman

    Squashman Trusted Advisor

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    Install the chipset drivers first and then reboot the computer. Then you can go ahead and install the video drivers.
     
  12. goedel

    goedel Thread Starter

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    @Squashman: Your suggestion makes sense to a novice like me. Fortunately, I have flavallee working with me, and I shall wait for his next Rx before proceeding.

    Thank you for taking interest in my problem!
     
  13. flavallee

    flavallee Trusted Advisor

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    The only devices that I can pretty much confirm at this time are the

    Intel Mobile Chipset

    Intel 855GM Extreme Graphics

    Broadcom 440x 10/100 Integrated Ethernet Controller


    Install the Intel chipset driver first, then restart the computer.

    Install the Intel graphics driver next, then restart the computer.

    Install the Broadcom ethernet driver next, then restart the computer.

    ----------------------------------------------

    Will you have access to a wired connection afterwards so you can get online?

    If you do, go here to load and run the Intel Driver Update Utility.

    If all goes well, it'll display a list of additional and/or updated Intel drivers for you to download and install.

    ----------------------------------------------

    I'm getting ready to go off-line for the night, so I'll check back with your thread in the morning.

    ----------------------------------------------
     
  14. goedel

    goedel Thread Starter

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    I have followed and executed your instructions in PM#13 by installing the chipset, extreme graphics and Broadcom internet controller files from my CD-ROM copy. They installed without trouble, and I now have VGA resolution.

    My internet connection is not a wired connection for the laptop. It is a DSL wired connection to my desktop, which I am using right now to send this message. When my laptop was functional, it was connected by means of a wireless gateway to my desktop. Thus, I have no way of using the intel device detecting website to which you kindly refered me.

    My laptop has a WI-FI card installed - a small chip that I inserted in a slot under the main circuit board. I also have a WI-FI stick that I could place in one of he USB ports of the laptop.

    I could connect the laptop directly to the gateway by means of an ethernet cable, but I hesitate to do that for fear that my ISP (Verizon) may not recognize the laptop - OR - if Verizon does, it may not recognize my desktop when I try to reconnect it to the gateway. Verizon is difficult to get on the telephone for support, and I would be using my cellphone in a case of connection problems.

    If I lose my desktop's connection, then I cannot check my email for your replies.

    Thanks!
     
  15. goedel

    goedel Thread Starter

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    To flavallee: This is a follow-up on my message PM#14. I installed the Dell Wireless WLAN Card driver, because I knew that I bought the card from Dell not Intel. I am now able to connect to the internet through my desktop's gateway modem. I shall retry the Intel Driver Update Utility you referred me to. I'll let you know the results with a message tonight, so you will have it in the AM.
     
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