[SOLVED] need to know how to get rid of gator

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telecom69

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Hi there Im trying to uninstall a thing called offer companion but when I click on it to uninstall it it says shut down gator application,which is rather difficult since I didnt know I had it on the computer,but after doing a search I find it is there about 30 files worth of it but what I need to know is how do I get to uninstall it at the moment its beyond me .....A little bit more information Ive just found on this is that by doing a search I find 25 files on this gator and if I click on them to uninstall it says go to add and remove etc. but in there there is no mention of gator ....
 
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telecom69
Spyware can be a bit tricky to get rid of. Download Ad-Aware from
http://www.lavasoftusa.com/downloads.html and follow the setup instructions. When you run Ad-Aware it gives you the option to remove the Spyware. Remove all Spyware except for Web3000 and new.net if there. Those two have a separate proceedure.
Dave
 

TonyKlein

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Hi,

First go to start/Run/Msconfig/Strartup tab, and uncheck Gator.

Reboot. Now uninstall Gator from Software Add-remove

And then follow up on Davey's advice.

One thing though: before running Ad-Aware, also download the latest Signature file (Reflist.sig) : http://www.lavasoftusa.com/ls/reflist.zip

Unpack it to the Lavasoft Ad-Aware folder in Program Files, and have it overwrite the one that's there.

The latest reflists don't include support for New.Net removal any more.

Then have your drives and registry scanned for spyware, check all found files and reg keys, click continue, and have them removed.
Reboot one last time.

Good luck,
 

telecom69

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Well ere winning Tony just wanted to check with you on one aspect of this cleaning,there are 29 references to something called WebHancer and since I donr know what it is is it ok to remove that as well?
 

TonyKlein

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Yes, absolutely, but do it like this:

Go to Start/run, and type msconfig.
On the Startup tab, uncheck WebHancer (agent) and, if it's there as well, New.Net application

Click OK, close Msconfig, and reboot (important!)

Now go to Software add/remove and remove New(dot)net application (if present) and Webhancer Agent.

Reboot AGAIN.

Now run Ad-Aware, and have everything removed.

Reboot one last time.

Good luck!
 

telecom69

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Ok Tony one last check before Im out of your hair so to speak from 64 original suspects we are now down to just 7 and they are called Onflows something to do with Internet Explorer plug-ins and I take it they have to go too right? just wanted to make sure before they get zapped .....Bob
 

telecom69

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Ok Savvy thanks for jumping in thats all I wanted to know ...Bob
 

telecom69

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Ok then tony Ive just been greeted with Congratulations no known spyware components detected so you know now that its done and dusted thanks so much for your help once again and also thanks to Davey7549 for his initial input ...this is some serious piece of equipment this ad-aware and Im very impressed with it no wonder you techies push it a lot thanks again Tony ....Bob
 

telecom69

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Thanks to you too Savvy for helping me get it finished quicker..Bob
 
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