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Solved: Nero 9 giving error message: "unable to create XML parser instance"

Discussion in 'Multimedia' started by bj nick, Nov 13, 2011.

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  1. bj nick

    bj nick Thread Starter

    Joined:
    Jun 10, 1999
    Messages:
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    I've researched this but it's confusing....I get that message and then "please reinstall Microsoft XML core services 4.0 v.2 or higher"

    Can someone tell me EXACTLY the process for installing that stuff? I downloaded the stuff I was told to, but it's a lot of different files, not sure where to put them, or how to install them, etc.

    It would be appreciated- thanks!
     
  2. pip22

    pip22

    Joined:
    Nov 21, 2004
    Messages:
    2,536
    You need not worry about "where to put them" as any installation routine will automatically put the files in the right place.
    You were directed to the wrong place so delete what you downloaded from there.

    Now you just need to know where to get what your PC says it needs:

    For Microsoft XML Core Services 4.0 SP3 go here: http://www.microsoft.com/download/en/details.aspx?id=15697

    Just click the download button to the right of msxml.msi (the first of the three download options).
    You'll end up with just one file to deal with.
    Double click that file to install.

    That should fix the nero error, hopefully.
     
  3. bj nick

    bj nick Thread Starter

    Joined:
    Jun 10, 1999
    Messages:
    1,812
    Ok, that worked....I think I was confused by the directions and hit "save" instead of "run"....or something.....

    Anyway, SUCCESS- so thank you! Nero works perfectly now.
     
  4. ned67

    ned67

    Joined:
    Dec 1, 2011
    Messages:
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    After a lot of mucking around and false starts from other forums and Nero and MS support I finally came across this page and installing SP3 works like a dream. So simple, Thank you!
     
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