(Solved) Netscape Mail Attachments

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

JDKZRT

Thread Starter
Joined
Jan 30, 2003
Messages
13
I'm using Netscape 7, along with the netscape mail program. Lately the mail program has been locking up when clicking on attachments. This problem is intermittent -- sometimes an attachment will open, othertimes the same attachment locks up the program. Any ideas appreciated.
 

JDKZRT

Thread Starter
Joined
Jan 30, 2003
Messages
13
Thanks Bandit429, but it didn't work.:( I've also reinstalled Netscape with no luck.
 
Joined
Feb 11, 2002
Messages
4,962
Could you download and run the startup list program,, then paste the generated text back here in a post so we can look at it.

Click here
 

JDKZRT

Thread Starter
Joined
Jan 30, 2003
Messages
13
Bandit, you're going to have to tell me how to do this.
Thanks.
 

Del

Joined
Aug 31, 2001
Messages
3,452
Are the attachments that will not download rather large and the ones that work small.
In Netscape 4.7 there was a setting not to save over a certain size on the hard drive and if checked it wouldn't d/l a large email.
In 4.7 it was under Edit, Preferences and I believe Hard drive or storage..
 
Joined
Feb 11, 2002
Messages
4,962
Do you have it Downloaded and have you run it? If so just highlight with your mouse,,right click and select copy,,open a post just like you were going to write in it and right click your mouse and select paste.

Did I awnser you properly??
 

JDKZRT

Thread Starter
Joined
Jan 30, 2003
Messages
13
Del, seems to be mostly pdf's, word and excel attachments. Pics and tiffs seem to be fine.
Bandit, I don't know where the startup list program is.
Thanks guys.
 

JDKZRT

Thread Starter
Joined
Jan 30, 2003
Messages
13
StartupList report, 1/30/03, 10:17:00 PM
StartupList version: 1.51
Started from : C:\unzipped\startuplist151\StartupList.EXE
Detected: Windows XP (WinNT 5.01.2600)
Detected: Internet Explorer v6.00 (6.00.2600.0000)
* Using default options
==================================================

Running processes:

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\atievxx.exe
C:\Program Files\NavNT\defwatch.exe
C:\Program Files\NavNT\rtvscan.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Winamp\Winampa.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\NavNT\vptray.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE
C:\WINDOWS\System32\MsgSys.EXE
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Adobe\Acrobat 5.0\Reader\AcroRd32.exe
C:\Program Files\Netscape\Netscape\Netscp.exe
C:\PROGRA~1\WinZip\winzip32.exe
C:\WINDOWS\System32\notepad.exe
C:\unzipped\startuplist151\StartupList.exe

--------------------------------------------------

Listing of startup folders:

Shell folders Common Startup:
[C:\Documents and Settings\All Users\Start Menu\Programs\Startup]
Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
Microsoft Works Calendar Reminders.lnk = ?
Symantec Fax Starter Edition Port.lnk = C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE

--------------------------------------------------

Checking Windows NT UserInit:

[HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
UserInit = C:\WINDOWS\system32\userinit.exe,

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run

Client Access Service = "C:\Program Files\IBM\Client Access\cwbsvstr.exe"
Client Access Help Update = "C:\Program Files\IBM\Client Access\cwbinhlp.exe"
Client Access Check Version = "C:\Program Files\IBM\Client Access\cwbckver.exe" LOGIN
Client Access Express Welcome = "C:\Program Files\IBM\Client Access\cwbwlwiz.exe"
WinampAgent = "C:\Program Files\Winamp\Winampa.exe"
Microsoft Works Update Detection = C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
vptray = C:\Program Files\NavNT\vptray.exe

--------------------------------------------------

Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Run

CTFMON.EXE = C:\WINDOWS\System32\ctfmon.exe
MSMSGS = "C:\Program Files\Messenger\msmsgs.exe" /background

--------------------------------------------------


Enumerating Browser Helper Objects:

(no name) - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}

--------------------------------------------------
End of report, 3,751 bytes
Report generated in 0.651 seconds

Command line options:
/verbose - to add additional info on each section
/complete - to include empty sections and unsuspicious data
/full - to include several rarely-important sections
/force9x - to include Win9x-only startups even if running on WinNT
/forcent - to include WinNT-only startups even if running on Win9x
/forceall - to include all Win9x and WinNT startups, regardless of platform
/history - to list version history only
 
Joined
Feb 11, 2002
Messages
4,962
Nothing there That I recognise as being trouble,, looks pretty clean, I'm out of ideas for the moment. I will have to go read.
 

Del

Joined
Aug 31, 2001
Messages
3,452
Did you look to see if you have any size restriction on the download?
 
Joined
Feb 11, 2002
Messages
4,962
Use the browser's "Save As" menu item to save (for example) a PDF file to your local disk, then use Acrobat to open it directly from the local disk. Does that work?


Quote from PDF documents

Opening large PDF documents directly from Web pages can cause your computer to stop responding. To avoid this save the file to disk first and then open the file from there instead. (Do this in Windows by right-clicking the link and selecting "Save Target As..." or "Save Link As.." from the pop-up menu that appears.)
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Top