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(Solved) Netscape Mail Attachments

Discussion in 'Web & Email' started by JDKZRT, Jan 30, 2003.

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  1. JDKZRT

    JDKZRT Thread Starter

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    I'm using Netscape 7, along with the netscape mail program. Lately the mail program has been locking up when clicking on attachments. This problem is intermittent -- sometimes an attachment will open, othertimes the same attachment locks up the program. Any ideas appreciated.
     
  2. bandit429

    bandit429

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  3. JDKZRT

    JDKZRT Thread Starter

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    Thanks Bandit429, but it didn't work.:( I've also reinstalled Netscape with no luck.
     
  4. bandit429

    bandit429

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    Could you download and run the startup list program,, then paste the generated text back here in a post so we can look at it.

    Click here
     
  5. JDKZRT

    JDKZRT Thread Starter

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    Bandit, you're going to have to tell me how to do this.
    Thanks.
     
  6. Del

    Del

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    Are the attachments that will not download rather large and the ones that work small.
    In Netscape 4.7 there was a setting not to save over a certain size on the hard drive and if checked it wouldn't d/l a large email.
    In 4.7 it was under Edit, Preferences and I believe Hard drive or storage..
     
  7. bandit429

    bandit429

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    Do you have it Downloaded and have you run it? If so just highlight with your mouse,,right click and select copy,,open a post just like you were going to write in it and right click your mouse and select paste.

    Did I awnser you properly??
     
  8. JDKZRT

    JDKZRT Thread Starter

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    Del, seems to be mostly pdf's, word and excel attachments. Pics and tiffs seem to be fine.
    Bandit, I don't know where the startup list program is.
    Thanks guys.
     
  9. bandit429

    bandit429

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    Oops sorry click just below where it says to click here.


    click here
     
  10. JDKZRT

    JDKZRT Thread Starter

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    StartupList report, 1/30/03, 10:17:00 PM
    StartupList version: 1.51
    Started from : C:\unzipped\startuplist151\StartupList.EXE
    Detected: Windows XP (WinNT 5.01.2600)
    Detected: Internet Explorer v6.00 (6.00.2600.0000)
    * Using default options
    ==================================================

    Running processes:

    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\System32\atievxx.exe
    C:\Program Files\NavNT\defwatch.exe
    C:\Program Files\NavNT\rtvscan.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Winamp\Winampa.exe
    C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
    C:\Program Files\NavNT\vptray.exe
    C:\WINDOWS\System32\ctfmon.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
    C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE
    C:\WINDOWS\System32\MsgSys.EXE
    C:\WINDOWS\System32\wuauclt.exe
    C:\Program Files\Adobe\Acrobat 5.0\Reader\AcroRd32.exe
    C:\Program Files\Netscape\Netscape\Netscp.exe
    C:\PROGRA~1\WinZip\winzip32.exe
    C:\WINDOWS\System32\notepad.exe
    C:\unzipped\startuplist151\StartupList.exe

    --------------------------------------------------

    Listing of startup folders:

    Shell folders Common Startup:
    [C:\Documents and Settings\All Users\Start Menu\Programs\Startup]
    Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    Microsoft Works Calendar Reminders.lnk = ?
    Symantec Fax Starter Edition Port.lnk = C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE

    --------------------------------------------------

    Checking Windows NT UserInit:

    [HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
    UserInit = C:\WINDOWS\system32\userinit.exe,

    --------------------------------------------------

    Autorun entries from Registry:
    HKLM\Software\Microsoft\Windows\CurrentVersion\Run

    Client Access Service = "C:\Program Files\IBM\Client Access\cwbsvstr.exe"
    Client Access Help Update = "C:\Program Files\IBM\Client Access\cwbinhlp.exe"
    Client Access Check Version = "C:\Program Files\IBM\Client Access\cwbckver.exe" LOGIN
    Client Access Express Welcome = "C:\Program Files\IBM\Client Access\cwbwlwiz.exe"
    WinampAgent = "C:\Program Files\Winamp\Winampa.exe"
    Microsoft Works Update Detection = C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
    vptray = C:\Program Files\NavNT\vptray.exe

    --------------------------------------------------

    Autorun entries from Registry:
    HKCU\Software\Microsoft\Windows\CurrentVersion\Run

    CTFMON.EXE = C:\WINDOWS\System32\ctfmon.exe
    MSMSGS = "C:\Program Files\Messenger\msmsgs.exe" /background

    --------------------------------------------------


    Enumerating Browser Helper Objects:

    (no name) - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}

    --------------------------------------------------
    End of report, 3,751 bytes
    Report generated in 0.651 seconds

    Command line options:
    /verbose - to add additional info on each section
    /complete - to include empty sections and unsuspicious data
    /full - to include several rarely-important sections
    /force9x - to include Win9x-only startups even if running on WinNT
    /forcent - to include WinNT-only startups even if running on Win9x
    /forceall - to include all Win9x and WinNT startups, regardless of platform
    /history - to list version history only
     
  11. bandit429

    bandit429

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    Nothing there That I recognise as being trouble,, looks pretty clean, I'm out of ideas for the moment. I will have to go read.
     
  12. JDKZRT

    JDKZRT Thread Starter

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    Hey Bandit I appreciate the effort.
    Thanks again.
     
  13. bandit429

    bandit429

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    Your welcome,

    I have not given up though,, its that I will have to be longer.:)
     
  14. Del

    Del

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    Did you look to see if you have any size restriction on the download?
     
  15. bandit429

    bandit429

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    Use the browser's "Save As" menu item to save (for example) a PDF file to your local disk, then use Acrobat to open it directly from the local disk. Does that work?


    Quote from PDF documents

    Opening large PDF documents directly from Web pages can cause your computer to stop responding. To avoid this save the file to disk first and then open the file from there instead. (Do this in Windows by right-clicking the link and selecting "Save Target As..." or "Save Link As.." from the pop-up menu that appears.)
     
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