Solved: Network Adapters Non-Functional!

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SQLGirl

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Joined
Apr 1, 2010
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2
Hi all. I'm using a Dell Inspiron 1501 with a Dell 1390 Wireless WLAN Mini-Card and a Broadcom 440x 10/100 Integrated Controller. I'm running XP Media Edition and run the Automatic Windows Updates.

Night before last, my laptop was off in the morning - odd because I leave it on. This does happen sometimes when there is a Windows update that requires a restart, and I noticed that was the case on my desktop computer, so I didn't think much of it. Problem is that now both network cards are non-functional. My wireless card shows no wireless networks available to join - though I am able to connect my iPod Touch just fine. When I plug my Broadcom NIC into the router (or even directly to the cable modem) it shows a connection at 100Mbps, but will not see my network or connect to the internet.

I downloaded the most recent drivers from Dell for both cards, but am unable to install them - my system hangs partway through the process. I also checked out the cards in Device Manager - neither shows and error - and tried uninstalling them. That also hangs the system. (Overnight - it's not just that I'm not patient).

When I run IPConfig (whether directly connected to the router or not) I get nothing. No addresses at all - as if the network does not exist.

I'm currently checking for spyware, but beyond that - can anyone help me out? I'm a SQL Programmer, so I'm not a total computer doofus, but hardware is not my thing.

Thanks!
 

SQLGirl

Thread Starter
Joined
Apr 1, 2010
Messages
2
Finally occurred to me to restart in safe mode - was able to uninstall and reinstall the drivers - working fine now. :)
 
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