1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Solved: Network computers cannot see each other.

Discussion in 'Networking' started by dagmar, Mar 25, 2008.

Thread Status:
Not open for further replies.
Advertisement
  1. dagmar

    dagmar Thread Starter

    Joined:
    Mar 25, 2008
    Messages:
    4
    Hi
    I have two computers, both running windows xp, a laptop and a desktop.Both connect to the internet through a Linksys WRT54GS router, the desktop is wired and the laptop is wireless. Internet works fine.
    I am trying to set up my network. I have enabled file and printer sharing, given both computers the same workgroup name and disabled my windows firewall and my norton 360 firewall. I can ping each computer.

    The problem is, the desktop computer shows nothing at all in My Network Places, and the notebook computer shows only itself.

    This network was working fine for about 2 years, but it disappeared one day and I can't get it going again. I would appreciate help. Thanks:eek:
     
  2. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    79,924
    First Name:
    Terry
    I realize you've already successfully done at least step 1 below, but how about 2 and 3?

    To open a Command Window: Start - Run – cmd (command in 98SE) – OK
    (if Run not on Vista’s Start menu, just type cmd in the Search box)

    To determine a computer's IP address: open a Command Window and type
    ipconfig

    Now for some troubleshooting:

    1. On each PC open a Command window and type
    ping IPofOther (where IPofOther is the IP address of the other PC)

    Do you get Replies, or do you get packets lost?

    If you got Replies,

    2. Do the same ping except use the Computer Name of the other computer:
    ping NameOfOtherPC

    Replies or lost packets?

    If you got Replies to either or both,

    3. Then
    Start - Run - \\IPofOther - OK

    With luck after about a minute you should get an explorer window showing the other PC's shares. If not, what is the error message?
     
  3. dagmar

    dagmar Thread Starter

    Joined:
    Mar 25, 2008
    Messages:
    4
    Hi
    Thanks.
    I followed your instructions and also, I read another of your posts. I reset winsock and tcp/ip on the desktop where I was getting a NetBios error. After that, I can now see the notebook from the desktop, but I still can't see the desktop from the notebook.
    The error message is " *IP..is not accessible. You might not have permission to use this network resource. Contact the administrator of this server to find out if you have access permissions... Access is denied"
    What's next?

    Thanks again
    :)
     
  4. dagmar

    dagmar Thread Starter

    Joined:
    Mar 25, 2008
    Messages:
    4
    Sorry
    I can ping using both the name and the ip address on each computer.:eek:
     
  5. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    79,924
    First Name:
    Terry
    There may still be a problem on the desktop with Norton. Sometimes 'disable' doesn't clear all blockage and it has to be properly configured or uninstalled. And sometimes the uninstall has to be cleaned up with the Norton Removal tool.

    But there's also this possibility for the desktop ...

    Possible Fix for corruption “Access Denied” Problem:

    Using notepad create a file named FIXANON.REG with the following contents:

    ------------------- cut after this line -------------------
    Windows Registry Editor Version 5.00
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa]
    "restrictanonymous"=dword:00000000
    ------------------- cut before this line -----------------

    Double click on the file and say Yes to the merge into registry question.

    Restart and see if this helps with the access issue.
     
  6. dagmar

    dagmar Thread Starter

    Joined:
    Mar 25, 2008
    Messages:
    4
    Thank you so much.
    The registry fix did the trick perfectly. You are awesome.(y)
     
  7. JohnWill

    JohnWill Retired Moderator

    Joined:
    Oct 19, 2002
    Messages:
    106,418
    You can mark your own threads solved using the thread tools at the top of the page in the upper right corner.© :)

    [​IMG]
     
  8. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    79,924
    First Name:
    Terry
    You're welcome. I found that fix elsewhere a couple years ago and JohnWill put it into script form for easier use.
     
  9. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/697019

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice