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Solved: Network Connected... but not quite right

Discussion in 'Networking' started by jmw3, Oct 25, 2007.

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  1. jmw3

    jmw3 Malware Specialist Thread Starter

    Joined:
    Jul 23, 2007
    Messages:
    1,460
    Hello all

    Currently have our desktop(vista ultimate) & notebook(vista home premium) wirelessly networked but have some small issues with the connection.
    Desktop is connected with a D-Link DWA-140 Rangbooster N usb wireless adapter. The desktop also has a LAN connection through a Realtek RTL8139/810x Family Fast Ethernet NIC. The notebook is connected through a Intel(R) Wireless WiFi Link 4965AGN card. The router is a D-Link DIR-615 Wireless N Router.
    Both computers have a good internet connection (though the notebook will drop occasionally, but not often). I can access shared folders from each computer.
    Both computers can ping the router.

    Here are the issues:

    Both computers can ping each other by name but not by IP address,
    In the network list on the notebook the desktop will occasionally disappear,
    The router does not appear in the network list of the desktop.
    I cannot create a network map from either computer.

    They may seem small compared to others I've read here but they're annoying.

    Here's the Ipconfig /all for the desktop:
    Microsoft Windows [Version 6.0.6000]
    Copyright (c) 2006 Microsoft Corporation. All rights reserved.

    C:\Users\John & Kylie>ipconfig /all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : Desktop
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Wireless LAN adapter Wireless Network Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : D-Link DWA-140 RangeBooster N USB Adapter

    Physical Address. . . . . . . . . : 00-1C-F0-13-6C-B8
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::c953:ab68:f614:c99d%11(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.0.197(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Friday, 26 October 2007 8:09:50 AM
    Lease Expires . . . . . . . . . . : Saturday, 27 October 2007 8:09:50 AM
    Default Gateway . . . . . . . . . : 192.168.0.1
    DHCP Server . . . . . . . . . . . : 192.168.0.1
    DHCPv6 IAID . . . . . . . . . . . : 251665648
    DNS Servers . . . . . . . . . . . : 192.168.0.1
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast Ethernet
    NIC
    Physical Address. . . . . . . . . : 00-13-D3-52-F8-37
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::54d3:8b2b:246b:f689%8(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.0.199(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Friday, 26 October 2007 8:09:43 AM
    Lease Expires . . . . . . . . . . : Saturday, 27 October 2007 8:09:42 AM
    Default Gateway . . . . . . . . . : 192.168.0.1
    DHCP Server . . . . . . . . . . . : 192.168.0.1
    DHCPv6 IAID . . . . . . . . . . . : 201331667
    DNS Servers . . . . . . . . . . . : 192.168.0.1
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Tunnel adapter Local Area Connection* 6:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.{07C710F0-8D16-4BA2-9F24-FE51800D8
    829}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::5efe:192.168.0.199%10(Preferred)
    Default Gateway . . . . . . . . . :
    DNS Servers . . . . . . . . . . . : 192.168.0.1
    NetBIOS over Tcpip. . . . . . . . : Disabled

    Tunnel adapter Local Area Connection* 7:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 02-00-54-55-4E-01
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    IPv6 Address. . . . . . . . . . . : 2001:0:4136:e38e:345a:3369:3f57:ff3a(Pref
    erred)
    Link-local IPv6 Address . . . . . : fe80::345a:3369:3f57:ff3a%9(Preferred)
    Default Gateway . . . . . . . . . : ::
    NetBIOS over Tcpip. . . . . . . . : Disabled

    Tunnel adapter Local Area Connection* 9:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.{7A856F0B-3C17-4F65-9D0C-A0BF8EBFF
    982}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::5efe:192.168.0.197%12(Preferred)
    Default Gateway . . . . . . . . . :
    DNS Servers . . . . . . . . . . . : 192.168.0.1
    NetBIOS over Tcpip. . . . . . . . : Disabled

    C:\Users\John & Kylie>

    Here's the ipconfig /all for the notebook:
    Microsoft Windows [Version 6.0.6000]
    Copyright (c) 2006 Microsoft Corporation. All rights reserved.

    C:\Users\Kylie & John>ipconfig /all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : Notebook
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Ethernet adapter Bluetooth Network Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
    Physical Address. . . . . . . . . : 00-1A-6B-BC-6C-BB
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Wireless LAN adapter Wireless Network Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Intel(R) Wireless WiFi Link 4965AGN
    Physical Address. . . . . . . . . : 00-13-E8-5B-C3-D9
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::9154:e44:d144:8026%9(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.0.198(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Friday, 26 October 2007 8:09:11 AM
    Lease Expires . . . . . . . . . . : Saturday, 27 October 2007 8:09:11 AM
    Default Gateway . . . . . . . . . : 192.168.0.1
    DHCP Server . . . . . . . . . . . : 192.168.0.1
    DHCPv6 IAID . . . . . . . . . . . : 218108904
    DNS Servers . . . . . . . . . . . : 192.168.0.1
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Ethernet adapter Local Area Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Realtek RTL8168B/8111B Family PCI-E Gigab
    it Ethernet NIC (NDIS 6.0)
    Physical Address. . . . . . . . . : 00-1B-24-7E-36-F8
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 6:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.{CC1D41B7-69FD-42B9-8EF0-24E809B96
    10F}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 7:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.{4CDD9615-1BDE-4EE3-99B5-746083D3A
    628}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 9:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.{E466474D-8EB5-41F4-8711-16253F1F6
    93F}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::5efe:192.168.0.198%16(Preferred)
    Default Gateway . . . . . . . . . :
    DNS Servers . . . . . . . . . . . : 192.168.0.1
    NetBIOS over Tcpip. . . . . . . . : Disabled

    Tunnel adapter Local Area Connection* 10:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : 6TO4 Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 13:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 02-00-54-55-4E-01
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    IPv6 Address. . . . . . . . . . . : 2001:0:4136:e38e:2cfa:236b:3f57:ff39(Pref
    erred)
    Link-local IPv6 Address . . . . . : fe80::2cfa:236b:3f57:ff39%13(Preferred)
    Default Gateway . . . . . . . . . : ::
    NetBIOS over Tcpip. . . . . . . . : Disabled

    C:\Users\Kylie & John>

    Any thoughts/suggestions.

    Thanks
    John

    p.s.

    Also cannot get notebook to talk to our printer, Canon i965 Inkjet. Printer wired to the desktop. The notebook does have the drivers installed for this printer.
     
  2. JohnWill

    JohnWill Retired Moderator

    Joined:
    Oct 19, 2002
    Messages:
    106,418
    The ability to ping by name and not by address makes no sense. Since the name is converted to the address by windows, the ping request would be exactly the same. I suggest you post the exact computer name and IP address you're using to ping the other machine.

    For the printer issue, I've had good luck installing the printer on the secondary machines as a local printer, then modifying the properties of the printer's port. Create a new local port and enter the full network path name to the printer. For reasons that I can't understand, Vista won't always install a printer by fetching the drivers across the network like XP did so well. :)
     
  3. jmw3

    jmw3 Malware Specialist Thread Starter

    Joined:
    Jul 23, 2007
    Messages:
    1,460
    I apologise for the late response (ISP was having technical difficulties)

    The notebook name is Notebook & IP is 192.168.0.198, the desktop is Desktop & IP is 192.168.0.197

    Here are the results from Desktop to Notebook:

    Microsoft Windows [Version 6.0.6000]
    Copyright (c) 2006 Microsoft Corporation. All rights reserved.

    C:\Users\John & Kylie>ping Notebook

    Pinging Notebook [fe80::9154:e44:d144:8026%8] from fe80::54d3:8b2b:246b:f689%8 w
    ith 32 bytes of data:

    Reply from fe80::9154:e44:d144:8026%8: time=1ms
    Reply from fe80::9154:e44:d144:8026%8: time=1ms
    Reply from fe80::9154:e44:d144:8026%8: time=2ms
    Reply from fe80::9154:e44:d144:8026%8: time=1ms

    Ping statistics for fe80::9154:e44:d144:8026%8:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 1ms, Maximum = 2ms, Average = 1ms

    C:\Users\John & Kylie>ping 192.168.0.198

    Pinging 192.168.0.198 with 32 bytes of data:

    Request timed out.
    Request timed out.
    Request timed out.
    Request timed out.

    Ping statistics for 192.168.0.198:
    Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

    C:\Users\John & Kylie>

    Here are the results from Notebook to Desktop:

    Microsoft Windows [Version 6.0.6000]
    Copyright (c) 2006 Microsoft Corporation. All rights reserved.

    C:\Users\Kylie & John>ping Desktop

    Pinging Desktop [fe80::c953:ab68:f614:c99d%9] from fe80::9154:e44:d144:8026%9 wi
    th 32 bytes of data:

    Reply from fe80::c953:ab68:f614:c99d%9: time=2ms
    Reply from fe80::c953:ab68:f614:c99d%9: time=3ms
    Reply from fe80::c953:ab68:f614:c99d%9: time=2ms
    Reply from fe80::c953:ab68:f614:c99d%9: time=2ms

    Ping statistics for fe80::c953:ab68:f614:c99d%9:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 2ms, Maximum = 3ms, Average = 2ms

    C:\Users\Kylie & John>ping 192.168.0.197

    Pinging 192.168.0.197 with 32 bytes of data:

    Request timed out.
    Request timed out.
    Request timed out.
    Request timed out.

    Ping statistics for 192.168.0.197:
    Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

    C:\Users\Kylie & John>
     
  4. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    79,567
    First Name:
    Terry
    One small (unimportant) note: the Desktop is .197 wireless AND .199 wired.

    While waiting for a better answer from JohnWill how about trying a ping using one of those ipv6 addresses that your ping by name shows?

    Unless there is some setting which is making only ipv6 addresses work with ping and not ipv4 then I'm thinking that there is a 3rd party firewall (internet security) on one or both machines that likes names but not addresses (not that I've ever heard of this).

    Can you ping the router?
     
  5. jmw3

    jmw3 Malware Specialist Thread Starter

    Joined:
    Jul 23, 2007
    Messages:
    1,460
    Sorry. Should have elaborated on the desktop. It currently has LAN & WLAN. Using the wirleless as it is significantly quicker(802.11n as opposed to 802.11g).

    Yes. Both machines can ping the router>

    Here's the ping from Desktop to Notebook using ipv6 address (hope this is what you meant):

    Microsoft Windows [Version 6.0.6000]
    Copyright (c) 2006 Microsoft Corporation. All rights reserved.

    C:\Users\John & Kylie>ping fe80::9154:e44:d144:8026%9

    Pinging fe80::9154:e44:d144:8026%9 from fe80::2cfe:2ba8:3f57:ff3a%9 with 32 byte
    s of data:

    Request timed out.
    Request timed out.
    Request timed out.
    Request timed out.

    Ping statistics for fe80::9154:e44:d144:8026%9:
    Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

    C:\Users\John & Kylie>

    here's the ping fome Notebook to Desktop:

    Microsoft Windows [Version 6.0.6000]
    Copyright (c) 2006 Microsoft Corporation. All rights reserved.

    C:\Users\Kylie & John>ping fe80::c953:ab68:f614:c99d%11

    Pinging fe80::c953:ab68:f614:c99d%11 with 32 bytes of data:

    PING: transmit failed, error code 1231.
    PING: transmit failed, error code 1231.
    PING: transmit failed, error code 1231.
    PING: transmit failed, error code 1231.

    Ping statistics for fe80::c953:ab68:f614:c99d%11:
    Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

    C:\Users\Kylie & John>
     
  6. JohnWill

    JohnWill Retired Moderator

    Joined:
    Oct 19, 2002
    Messages:
    106,418
    Terry's on to the issue. For some reason, you're only getting IPv6 connectivity, and a firewall is the most likely scenario.

    Personally, I'd disable IPv6 on the machines and debug this that way.

    Disable the IP Helper service:

    1. Go to Start and type in "services.msc" (without the quotes) and press Enter
    2. Scroll down to the IP Helper service, right click on it and select Properties
    3. In the dropdown box that says "Automatic" or "Manual", set it to Disabled and then click on "Apply"
    4. Then click on "Stop" to stop the service from running in the current session
    5. Click OK to exit the dialog



    Disable IPv6:

    1. Go to Start and type in "ncpa.cpl" (without the quotes) and press Enter
    2. Right click on each network connection and select "Properties"
    3. Remove the checkmark from the box next to "Internet Protocol Version 6 (TCP/IPv6)
    4. Click OK to exit the dialog

    NOTE: You should do this for each network connection.


    The only program I'm aware of that currently relies on IPv6 is the new Windows Meeting Space. The first 2 changes will cause that program not to work - but will leave all of your normal (IPv4) connections unaffected. If it causes problems that you can't overcome, simply revert back to the original settings.
     
  7. jmw3

    jmw3 Malware Specialist Thread Starter

    Joined:
    Jul 23, 2007
    Messages:
    1,460
    Ok. Here's the state of play after disabling the IP Helper & IPv6:
    Still had internet connection on both machines
    Both machines could ping the router
    The Notebook could no longer see the Desktop (disappeared from network list)
    The Desktop could no longer see the Notebook (disappeared from network list)
    The Router disappeared from the Desktop Network list
    The Notebook could not ping the Desktop
    The Desktop could not ping the Notebook.

    So I re-enabled the IP Helper & IPv6 with same results as above.

    By the way I also treid to ping both machines while the third party firewall (Trend) & Windows firewall were disabled with the same results as above.

    Here's the current Ipconfig /all + ping results for the desktop:
    Microsoft Windows [Version 6.0.6000]
    Copyright (c) 2006 Microsoft Corporation. All rights reserved.

    C:\Users\John & Kylie>ping Notebook
    Ping request could not find host Notebook. Please check the name and try again.

    C:\Users\John & Kylie>ping 192.168.0.198

    Pinging 192.168.0.198 with 32 bytes of data:

    Request timed out.
    Request timed out.
    Request timed out.
    Request timed out.

    Ping statistics for 192.168.0.198:
    Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

    C:\Users\John & Kylie>ipconfig /all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : Desktop
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Wireless LAN adapter Wireless Network Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : D-Link DWA-140 RangeBooster N USB Adapter

    Physical Address. . . . . . . . . : 00-1C-F0-13-6C-B8
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::c953:ab68:f614:c99d%11(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.0.197(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Sunday, 28 October 2007 1:06:05 PM
    Lease Expires . . . . . . . . . . : Monday, 29 October 2007 1:16:06 PM
    Default Gateway . . . . . . . . . : 192.168.0.1
    DHCP Server . . . . . . . . . . . : 192.168.0.1
    DHCPv6 IAID . . . . . . . . . . . : 251665648
    DNS Servers . . . . . . . . . . . : 192.168.0.1
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast Ethernet
    NIC
    Physical Address. . . . . . . . . : 00-13-D3-52-F8-37
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::54d3:8b2b:246b:f689%8(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.0.199(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Sunday, 28 October 2007 1:05:59 PM
    Lease Expires . . . . . . . . . . : Monday, 29 October 2007 1:05:58 PM
    Default Gateway . . . . . . . . . : 192.168.0.1
    DHCP Server . . . . . . . . . . . : 192.168.0.1
    DHCPv6 IAID . . . . . . . . . . . : 201331667
    DNS Servers . . . . . . . . . . . : 192.168.0.1
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Tunnel adapter Local Area Connection* 6:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.{07C710F0-8D16-4BA2-9F24-FE51800D8
    829}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::5efe:192.168.0.199%10(Preferred)
    Default Gateway . . . . . . . . . :
    DNS Servers . . . . . . . . . . . : 192.168.0.1
    NetBIOS over Tcpip. . . . . . . . : Disabled

    Tunnel adapter Local Area Connection* 7:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 02-00-54-55-4E-01
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    IPv6 Address. . . . . . . . . . . : 2001:0:4136:e38e:ac:15a1:3f57:ff3a(Prefer
    red)
    Link-local IPv6 Address . . . . . : fe80::ac:15a1:3f57:ff3a%9(Preferred)
    Default Gateway . . . . . . . . . : ::
    NetBIOS over Tcpip. . . . . . . . : Disabled

    Tunnel adapter Local Area Connection* 9:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.{7A856F0B-3C17-4F65-9D0C-A0BF8EBFF
    982}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::5efe:192.168.0.197%12(Preferred)
    Default Gateway . . . . . . . . . :
    DNS Servers . . . . . . . . . . . : 192.168.0.1
    NetBIOS over Tcpip. . . . . . . . : Disabled

    C:\Users\John & Kylie>

    Here's the current Ipconfig /all + ping results for the note book:

    Microsoft Windows [Version 6.0.6000]
    Copyright (c) 2006 Microsoft Corporation. All rights reserved.

    C:\Users\Kylie & John>ping 192.168.0.197

    Pinging 192.168.0.197 with 32 bytes of data:

    Request timed out.
    Request timed out.
    Request timed out.
    Request timed out.

    Ping statistics for 192.168.0.197:
    Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

    C:\Users\Kylie & John>ping Desktop
    Ping request could not find host Desktop. Please check the name and try again.

    C:\Users\Kylie & John>ipconfig /all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : Notebook
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Ethernet adapter Bluetooth Network Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
    Physical Address. . . . . . . . . : 00-1A-6B-BC-6C-BB
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Wireless LAN adapter Wireless Network Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Intel(R) Wireless WiFi Link 4965AGN
    Physical Address. . . . . . . . . : 00-13-E8-5B-C3-D9
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::9154:e44:d144:8026%9(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.0.198(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Sunday, 28 October 2007 4:46:52 PM
    Lease Expires . . . . . . . . . . : Monday, 29 October 2007 4:46:52 PM
    Default Gateway . . . . . . . . . : 192.168.0.1
    DHCP Server . . . . . . . . . . . : 192.168.0.1
    DHCPv6 IAID . . . . . . . . . . . : 218108904
    DNS Servers . . . . . . . . . . . : 192.168.0.1
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Ethernet adapter Local Area Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Realtek RTL8168B/8111B Family PCI-E Gigab
    it Ethernet NIC (NDIS 6.0)
    Physical Address. . . . . . . . . : 00-1B-24-7E-36-F8
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 6:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.{CC1D41B7-69FD-42B9-8EF0-24E809B96
    10F}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 7:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.{4CDD9615-1BDE-4EE3-99B5-746083D3A
    628}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 9:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.{E466474D-8EB5-41F4-8711-16253F1F6
    93F}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::5efe:192.168.0.198%16(Preferred)
    Default Gateway . . . . . . . . . :
    DNS Servers . . . . . . . . . . . : 192.168.0.1
    NetBIOS over Tcpip. . . . . . . . : Disabled

    Tunnel adapter Local Area Connection* 10:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : 6TO4 Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 13:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 02-00-54-55-4E-01
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    IPv6 Address. . . . . . . . . . . : 2001:0:4136:e390:490:2061:3f57:ff39(Prefe
    rred)
    Link-local IPv6 Address . . . . . : fe80::490:2061:3f57:ff39%13(Preferred)
    Default Gateway . . . . . . . . . : ::
    NetBIOS over Tcpip. . . . . . . . : Disabled

    C:\Users\Kylie & John>

    What am I missing here:confused:
     
  8. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    79,567
    First Name:
    Terry
    My comment about "a 3rd party firewall (internet security) on one or both machines that likes names but not addresses" was obviously stupid--I shouldn't post after about 7 pm local time--but everything you've shown supports John's "For some reason, you're only getting IPv6 connectivity, and a firewall is the most likely scenario."

    Trend (or whatever 3rd party firewall) on both machines must be blocking all ipv4 addresses but not ipv6. Many times those firewalls still do a little blocking or a lot of blocking when they are 'disabled' or 'turned off.' They have to be cleanly and completely uninstalled or else properly configured for LAN access (192.168.0.x for you).
     
  9. JohnWill

    JohnWill Retired Moderator

    Joined:
    Oct 19, 2002
    Messages:
    106,418
    I have to agree, I can't imagine much else that could totally block IPv4 connectivity.
     
  10. jmw3

    jmw3 Malware Specialist Thread Starter

    Joined:
    Jul 23, 2007
    Messages:
    1,460
    After making some adjustments to the Trend firewall (allowing & enabling anything to do with IPv4) I'm back to where I started. Both machines can see each other on the network, however still can't ping by IP address, only by name. Is this going to cause problems? Bearing in mind what JohnWill said in his first post to this thread.

    "The ability to ping by name and not by address makes no sense. Since the name is converted to the address by windows, the ping request would be exactly the same."
     
  11. JohnWill

    JohnWill Retired Moderator

    Joined:
    Oct 19, 2002
    Messages:
    106,418
    I have no idea what issues this will cause, but it would bother me. ;)

    Why not totally uninstall ALL firewalls and see if you can get it working properly? Then you will be able to add in a single firewall product and use it. FWIW, the Vista firewall is a decent firewall, and I'll bet it won't cause this issue.
     
  12. jmw3

    jmw3 Malware Specialist Thread Starter

    Joined:
    Jul 23, 2007
    Messages:
    1,460
    You were right on the money there John. After disabling the Trend firewall & enabling the Windows I can now ping by both name & ip address. So I'll consider that issue solved.

    Any ideas on the network map as I'm still unable to create it on either machine?
     
  13. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    79,567
    First Name:
    Terry
    Not sure if this is relevant to the remaining problem or just a side question to satisfy my curiosity: now when you ping by name does it come back with the ipv4 address or still the ipv6?
     
  14. jmw3

    jmw3 Malware Specialist Thread Starter

    Joined:
    Jul 23, 2007
    Messages:
    1,460
    Hello Terry

    This is what came back from notebook to desktop:

    Microsoft Windows [Version 6.0.6000]
    Copyright (c) 2006 Microsoft Corporation. All rights reserved.

    C:\Users\Kylie & John>ping desktop

    Pinging Desktop [fe80::54d3:8b2b:246b:f689%9] from fe80::9154:e44:d144:8026%9 wi
    th 32 bytes of data:

    Reply from fe80::54d3:8b2b:246b:f689%9: time=6ms
    Reply from fe80::54d3:8b2b:246b:f689%9: time=15ms
    Reply from fe80::54d3:8b2b:246b:f689%9: time=1ms
    Reply from fe80::54d3:8b2b:246b:f689%9: time=1ms

    Ping statistics for fe80::54d3:8b2b:246b:f689%9:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 1ms, Maximum = 15ms, Average = 5ms

    C:\Users\Kylie & John>

    Still very green to networking. How can I find out if the reply is the IPv4 or IPv6 address?
     
  15. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    79,567
    First Name:
    Terry
    ipv6 addresses are 128 bits and are expressed in hexadecimal, such as fe80::54d3:8b2b:246b:f689 (which is short for fe80:0:0:0:54d3:8b2b:246b:f689).

    ipv4 addresses are 32 bits and are expressed in digital, such as 192.168.0.1.

    So it appears that at least part of name resolution (Computer Browser service, NetBIOS) is working in the ipv6 universe. Perhaps network map works in ipv4? I'm guessing that's why John suggested uninstalling ipv6--to reduce complexity while trying to figure this out.
     
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