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Solved: New iPad virus

Discussion in 'Apple Mac' started by perihelio, May 14, 2015.

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  1. perihelio

    perihelio Thread Starter

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    Hi

    My iPad just got attacked by one of those extortion viruses...."Call us and we'll give you the fix."
    I'm locked up and told I have an IOS crash and if I call 1-855-337-8035 (Toll free!) I'm reminded. The only question is how many $$ to they want to remove the garbage they installed.

    Any help on this appreciated.
     
  2. Headrush

    Headrush

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    I've never heard of this on an iPad, but I have on a Mac.

    Is it just in Safari or your iPad home screen?
    Have you completely shutdown and restarted?

    You should be able to do a DFU restore and completely wipe your iPad and install a clean iOS if it comes to that.
     
  3. perihelio

    perihelio Thread Starter

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    No, not just in Safari...there at sign on, so the iPad at this time is useless. I attached a jpeg image of what I am seeing. You'll note on the photo that it refers to "iPhone." A reboot doesn't change anything...that was my first option. I'm a PC person; the iPad is my spouse's and I'm not disliking it more that I did this morning.
     

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  4. Headrush

    Headrush

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    Is your iPad jailbroken?
    Steps to remove are different if so.
     
  5. perihelio

    perihelio Thread Starter

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    No....not jailbroken.....
     
  6. Headrush

    Headrush

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  7. perihelio

    perihelio Thread Starter

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    I have to correct an earlier reply. My spouse tells me it IS just in Safari.....
     
  8. Headrush

    Headrush

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    Those links above also have instructions for non-jailbroken iPhones and what to do.
    (The part about profile files in settings)
     
  9. Headrush

    Headrush

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    Virus is often used ambiguously when people are referring to malware, which this most likely is.
    Web page redirects and URL or DNS hacking can occur on all platforms.
     
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