- Joined
- Nov 5, 2003
- Messages
- 471
My old laptop died and I now have a brand new, factory sealed Toshiba Satellite Pro, model L300.
It came with trial versions of MS Office. I don't want to use the trial version since I have a perfectly good version that I porchased a few years ago. (It's the Teacher and student Edition 2003.) At first I tried installing the 2003 version that I own. It seems to go through
the install procedure to the end, but when I try to open OUTLOOK, I get an error that states the MAPI32.DLL" is corrupt.
I spoke with Toshiba but they were not a great help. The told me to go the ADD?Remove and remove the MSOFFICE trial version, which I did. I also removed the 2003 Version
so that I could "start from scratch", so to speak, trying to keep things "graceful".
The same error occurs after installing the 2003 software, and oddly, some of the
2007 software still seems to be there!. Probably residing in the registry somewhere.
What I want to do is set this laptop back to the factory settings, but since it did not come with a Windows XP/Pro cd, I'm stuck. Are there files on the laptop that allow the system to go back to it's original setting? (Restore points are not an option, since there isn't one.).
Additionally, I can't get on the net if Zone Alarm is running. Have to kill it, then get on. AVG runs ok.
It came with trial versions of MS Office. I don't want to use the trial version since I have a perfectly good version that I porchased a few years ago. (It's the Teacher and student Edition 2003.) At first I tried installing the 2003 version that I own. It seems to go through
the install procedure to the end, but when I try to open OUTLOOK, I get an error that states the MAPI32.DLL" is corrupt.
I spoke with Toshiba but they were not a great help. The told me to go the ADD?Remove and remove the MSOFFICE trial version, which I did. I also removed the 2003 Version
so that I could "start from scratch", so to speak, trying to keep things "graceful".
The same error occurs after installing the 2003 software, and oddly, some of the
2007 software still seems to be there!. Probably residing in the registry somewhere.
What I want to do is set this laptop back to the factory settings, but since it did not come with a Windows XP/Pro cd, I'm stuck. Are there files on the laptop that allow the system to go back to it's original setting? (Restore points are not an option, since there isn't one.).
Additionally, I can't get on the net if Zone Alarm is running. Have to kill it, then get on. AVG runs ok.