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Solved: New Motorola DOCSIS 3.0 modem dead?

Discussion in 'Networking' started by Ruken, Apr 15, 2010.

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  1. Ruken

    Ruken Thread Starter

    Joined:
    Aug 26, 2002
    Messages:
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    So comcast came out to hook up our new fiber optic connection yesterday. Everything was working fine with their modem but we went out, got our own, and called comcast to have them provision it. Well everything is hooked up to the new modem but I can't get anything but the power light to come on. None our 3 computers will see the modem through ethernet. Soooooo is this thing shot?
     
  2. Ruken

    Ruken Thread Starter

    Joined:
    Aug 26, 2002
    Messages:
    39
    It WAS dead. Comcast activated it and everything is good to go. For future reference for anyone. On the DOCSIS 3.0 Motorola modems, a solid green power light with nothing else on is the code for a faulty modem.
     
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