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Solved: New to BitLocker / almost bald at this point :)

Discussion in 'Windows Server' started by Couriant, Apr 30, 2015.

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  1. Couriant

    Couriant Trusted Advisor Thread Starter

    Joined:
    Mar 26, 2002
    Messages:
    34,635
    First Name:
    James
    Hello TSG family!

    I have started to use BitLocker on all of our staff and faculty laptops. What should be happening is that when BitLocker has been started, it should send the recovery keys to the AD, however I have come across some issues along the way. Somehow I was able to make 1 computer complete the process but I have not been successful with any other computers.

    The main issue I have come across is I get an error (Access is Denied) but I am an admin even though that shouldn't matter for this process (or does it...) So let start with this one first.

    Error is:

    Failed to backup TPM Owner Authorization information to Active Directory Domain Services.
    Errorcode: 0x80070005

    All computers are Windows 7 Enterprise 64bit
    Server is Windows 2012 R2

    Thoughts?
     
  2. CleaverX

    CleaverX

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  3. Couriant

    Couriant Trusted Advisor Thread Starter

    Joined:
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    Messages:
    34,635
    First Name:
    James
    Yes, it was on. I ended up going into the BIOS and did a TPM Clear which seemed to have fixed the 70005 error.

    And now all on it's own the AD is now receiving the bitlocker keys... because someone didn't put the bitlocker policy live to all of our OUs... :facepalm:
     
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